PS4 Error Code (CE-30005-8) Troubleshooting Guide [2024]
It’s such an annoying moment when you’re enjoying playing your favorite game a message will show up on the screen saying: “Cannot start the application. (CE-30005-8)“. The PS4 system will be stuck on this screen message and you won’t be able to get out of it unless you turn off your PS4.
In fact, the PS4 Error Code (CE-30005-8) is one of the most annoying errors that stop the system from working altogether until you find out its actual cause and fix it.
The real problem with this type of error is that it’s fundamentally related to hardware failure. When such an error occurs, you have to immediately take action, especially when the PS4 hard drive is responsible for it, as that means your data is at risk and you may suddenly, without any former warning, lose it.
Unfortunately, most of the time the PS4’s internal hard drive causes this error. It indicates that it undergoes serious functionality problems, and thus needs repair.
In all cases, even if you haven’t faced this error yet, you must seriously consider upgrading/replacing the PS4 stock hard drive with a better drive in terms of reliability, speed, and overall performance.
Because the PS4 stock hard drive is a cheap, obsolete, and old drive that no longer meets the minimum performance standards of today. Just read this detailed report about the specifications of the PS4 hard drive to fully understand what I mean.
Anyway, let’s go through this error and suggest actions you can carry out to fully fix it.
Official Error Fix
The PlayStation official website suggests a fix for this error that many users found helpful. (source)
Error occurred while accessing the Hard Disk Drive (“HDD”) or Blu-ray / DVD Drive.
It looks like your console is having problems reading from the Hard Disk Drive (“HDD”) or Blu-ray player, please follow the steps below:
- Eject the disc from the system, making sure it’s not dirty, scratched, or damaged.
- If the disc is in good condition please try rebuilding the system’s database using Safe Mode option 5. Information on how to access and use Safe Mode can be found here.
If the error persists your console may be faulty and in need of service, please contact PlayStation Support.
In many cases, this fix is useless and unhelpful. Yes, it did help many, but, on the other hand, a wide variety of users didn’t actually benefit.
Determining the Real Reason
Error CE-30005-8 can occur by either one of the three devices: the PS4 internal hard drive, an external hard drive used as extended storage, or the Blu-Ray/DVD player.
Sometimes the error is related to power issues or corrupted data in the CMOS memory chip.
So, let’s diagnose everything separately, starting from the easiest.
1. Disconnect the PS4 from Power then Restart
The very first step you have to make is to totally unplug the PS4 from the power outlet and keep it disconnected for 3-5 minutes before plugging the cable into the outlet again. This helps in many scenarios, hopefully, it will with Error CE-30005-8.
The secret behind the efficiency of this step is that it gives a chance to PS4 hardware components to “relax” and release the latent electrical power and consequently when you turn on PS4 these components will have a new and fresh start which may help fix Error [CE-30005-8].
2. Checking the Blu-Ray/DVD Disc
In some cases, it’s likely to see Error CE-30005-8 when trying to start a game from the Blu-Ray/DVD Player. It’s usually an easy fix. So, let’s first determine whether it’s the reason or not.
Ejecting the Disc
If you know how to properly eject the Disc from its player, just skip this section. It’s mainly for newbies.
Ejecting the Disc can be done in two ways with the first one having to be done manually using the eject button, which is located below the power button on the PS4 when it is lying down flat horizontally.
The other option is to press the “Options” button on the Dual Shock 4 with the videogame highlighted on the Home menu. Doing so gives you the option to “Remove Disc.”
Cleaning the Disc
Now check the underside of the disc and there’s a good chance you’ll see smudges (which can be easily cleaned) or scratches. To clean a dirty disc, use a lint-free cloth and wipe in a straight line from the inner circle to the outer edge. You can find out more details on this process from Sony’s website.
Check Now If It Works
Now, insert the cleaned disc back into the PS4 again to see if you are still getting the same CE-30005-8 error code as before. You can also try out other PS4 game discs or Blu-Ray movies to see if the problem is limited to just the videogame or if there really is a problem with the Blu-Ray drive.
If this solution doesn’t work for you, and you feel it isn’t something you can fix yourself, then head to your nearest Game retailer and you can use their disc repair service for $5.
3. Checking the External Hard Drive
If the “Cannot start the application CE-30005-8” error appears when trying to launch your game/app from an external hard drive, or even during the gameplay, it means it’s failing to function properly and you have to repair it.
Usually, this error occurs after the PS4 system has already recognized and approved the external hard drive. So, the external hard drive is working fine on PS4 until this error happens.
Unless the external hard drive is making a clicking/grinding noise, the problem is not serious. Mostly it’s a matter of bad sectors that affect the functionality of the drive and you need to eliminate them.
You can connect the external hard drive to another PS4 in order to verify it’s fully healthy and functional. This is to make sure that Error CE-30005-8 is not caused by your external HDD by any means, whether it’s data corruption on the drive or the drive itself is malfunctioning.
If you’ve ensured that the external HDD is malfunctioning, try to connect it to a PC and perform a full format operation on it. This will hopefully restore its original performance and resolve the issue.
Otherwise, continue with other suggested solutions that may help you fix Error CE-30005-8.
4. Checking the Internal Hard Drive
If Error CE-30005-8 is reporting against your PS4 internal drive, then this could be something more serious. Usually, you shouldn’t worry much if you don’t hear any noise coming out from the hard drive. This might be some bad sectors that hinder the drive from functioning properly.
In fact, a corrupted/malfunctioning PS4 internal hard drive can cause so many major errors to the system to the extent that it can no longer function at all, including the “Cannot start the application CE-30005-8” error. This article contains an in-depth discussion of PS4 hard drive failure and how to fix it.
In brief, fixing the internal hard drive of PS4 is just the same way as fixing the external hard drive. Only you need a USB external HDD enclosure to connect the hard drive to a PC/MAC.
Now, whether you’ve got the PS4 hard drive fixed or not, think seriously about upgrading/replacing it with a solider and more reliable drive.
5. Clearing CMOS Memory Data
When the data stored in the PS4 CMOS memory chip get corrupted by any means (mostly due to power surge or instability), serious errors will occur within the PS4 system without any obvious reason.
Error CE-30005-8 can be just a result of a corrupted data issue in the CMOS chip. All you need to do here is clear the PS4 CMOS memory by removing the CMOS battery and then replacing it. This method has proven efficient in resolving many persistent serious errors in the PS4 system.
6. Check the PS4 Power Supply and Cable
If none worked for you, you need to check if the PS4 power cable is intact and not damaged. Additionally, check if the PS4 power supply is also working properly. This might require savvy to do that. You can read here what a malfunctioning PS4 power supply can do to your system.
Restoring License
If everything seems ok with the PS4 hardware, yet you still get the “Cannot start the application CE-30005-8” message, try to restore the PS4 license.
Your PS4 keeps track of the licenses for games you purchase digitally through the PlayStation Network. One of our valued readers has reported that restoring the license successfully fixed this issue for him.
This simple guide will show you how to find and restore your game licenses on PS4.
Just go to Settings -> Account Management -> Restore License
Restoring your licenses may take several seconds to minutes, depending on the number of licenses you have and your internet connection.
Delete Game Data
If you have done all suggested solutions and you still get Error CE-30005-8, you can try to delete and restore the game data on the hard disk drive. To do so, you must first back up the saved data using either a USB storage device or an online cloud service if you are a Playstation Plus member. Both options are located in the “Settings” menu, which is located by pressing up from the home menu and then scrolling right. You should then select “Application Saved Data Management,” and, subsequently, “Saved Data in System Storage.”
Once that is done, go select the problematic game and then press the Options button in order to bring up the “Delete” option. Re-install the game data from the disc, which should automatically happen. Afterward, restore your save data via the PlayStation Plus online storage or USB device from the same “Application Saved Data Management” option of the “Settings” menu.
Rebuild PS4 Database
Sometimes rebuilding the PS4 database can resolve the CE-30005-8 issue and get the PS4 system back to proper functionality. It’s a very easy process to fulfill, but it may take a few hours though.
Process Steps
To successfully rebuild the PS4 database, please follow these steps:
- Turn off the PS4 completely (i.e. not in Rest Mode).
- Once off, press and hold the power button. Release it after you’ve heard two beeps: one when you initially press, and another about seven seconds later. This will boot the PS4 into Safe Mode.
- Connect a DualShock 4 controller with a USB cable and press the PS button on the controller. If the PS4 isn’t recognizing the controller, you may have attached a ‘power only’ USB cable – use the one that came with the controller.
- Select the option Rebuild Database. It will warn you that it may take hours.
Disable Mods
Some gamers confirmed that disabling recently added mods helped them fix Error CE-30005-8. While this solution might not work for all users, it is worth trying out.
Conclusion
When you see the error message: Cannot Start the Application (CE-30005-8), it means there’s a hardware failure that has occurred. If none of the above solutions work, you have to take your PS4 to a technician. He’s the only one who can discover why PS4 behaves that way.
PS4 Error Code (CE-30005-8) FAQ
Why do I get Error CE-30005-8?
Error code (CE-30005-8) indicates that your game/app files are corrupted and can't be launched.
How to fix PS4 Error CE-30005-8?
There are several methods to fix PS4 Error (CE-30005-8), but they are all about having an intact installation of the game without any corruption. You may need to download the game from the PSN store, or just buy a new disc. The hard drive might be failing or the PS4 system itself might need a full and clean reinstallation.
Will buying a new hard drive fix Error (CE-30005-8)?
If you're using a digital version of the game/app that causes this error, then it's very likely the hard drive is malfunctioning. We always advice to try to repair it before thinking of buying a new one.
wait could it be that sometimes my internet will lose signal, so therefore interrupting the download in the first place, thus corrupting the data? but it didnt do that last night so… idk I just seriously need some insight guys. Im loosing my mind doing this every other or other other day.
oh and mw2 and warzone 2 are both digital not discs, and the only thing on my ps4 (slim I believe?)
Hey, So I’ve git this issue going on with my ps4 A LOT lately. its damn near every other day that I have to delete MW2 (when 90% if the time I just play warzone2). I hate that I have to download MW3 with it, despite the fact that I have yet to buy it, because I feel like it takes so much longer becasue of that. I was thinking it may be the MW3 add on that’s doin it or the Koshie glitch I been doin lately, but I just delted the game last night and it finished reinstalling everything this early morning and have been playin fine all day till just now when it closed the game and ready the error and me having to delete it (again). It’s the only game
that I play.
Any thoughts on this? Ive had some outages within the past year, and also my error code looks a little different because it has the picture of. Call of Duty. with the error code and like a small little paragraph, oh and i have no issues turning it off like mentioned. Instead I’m unable to boot into safe mode. any way I can fix this without replacing hdd? just for another month, holidays+ bills suck.
i
I need help I just bought a used disc game but when I try to download it, it says that an error has occurred and it show me the error code ce-34878-0. But when I download free games on the playstation it works normally. Does it mean that there is a problem with that disc.
The error code ce-34878-0 on your PlayStation typically indicates that there is a problem with the game data, rather than with your console. It’s possible that the used disc you bought is damaged or scratched, which could prevent it from being read properly by your console.
Here are a few steps you can take to troubleshoot the issue:
If you’ve tried these steps and the error persists, it’s possible that there is a problem with the disc itself. You may need to contact the seller and request a replacement or refund.
I keep getting this thing saying I can’t start the app (CE 300058) so I’m playing SWBF1 from a disc and haven’t played it in a while
Eject the disc to make sure it’s not dirty, scratched, or damaged. If the disk is in good shape, please try rebuilding the PlayStation 4’s database using Safe Mode option 5.
attempted a restart and rebuilt the database. won’t permit me to play games I recently downloaded and purchased. Any recommendations, guys? I’ve been dealing with this a lot lately.
The error code CE-30005-8 indicates that either the game’s disc is damaged or that your PS4 console “believes” that its hard drive is damaged (e.g., if a PS4 update is installing and you try to install a game through the disc, then it may show the error at hand).
In brief, the error code CE-30005-8 indicates that the game’s disc is corrupt or that your PS4 console “thinks” that its hard disk drive is corrupt (for example, if you try to install a game using the disc when a PS4 update is installed, it may display the problem in question).
Very good addition. Thank you, Luise.
I may have begun to destroy my internal hard drive. After several extended Red Dead Redemption 2 sessions, totaling a several hundred hours of play time, it began stalling and crashing the game with the error:
“Cannot continue using the application. The data for the following application is corrupted. Delete the application from the PS4 and then download it again from [Library] on the home screen”
I discovered CE-30005-8 in my system error logs, which, according to the official PlayStation error page, indicates an HDD or disk drive failure. The thing is, I don’t even have a disk in there because most of my games are digital.
It will crash and display the corrupted error after about 10 minutes. If I keep trying to play the game, after a few crashes, it becomes impossible to start the game until I reinstall. By the way, there were no errors during installation.
Disk-based games appear to work perfectly. Spiderman from Marvel was tested. I tested it with another digital game, Fallout 4, and it felt like it was about to crash but didn’t. So far, Red Dead Redemption 2 is the only game that is crashing and corrupting beyond pliability.
If it helps, here’s some more information regarding my PS4.
– PS4 Slim 1TB with original hard drive.
– I acquired it in 2018 and have only lately started playing it.
– I attempted to rebuild the database.
– I have not yet attempted a factory reset.
– It is dust-free.
– The hard drive is around 80% filled.
– The room where I play it has no air conditioning and is really hot. Temperatures in the upper 80s°F.
I’ve always kept it vertical, which I just discovered blocks a vent. So I’m thinking that overheating is a serious risk.
So, do you suppose my HDD is on its way out? Is a factory reset even worth it anymore, with these symptoms? Sorry for the lengthy message; I just wanted to share as much details as possible.
It appears that your console is having difficulties reading from the Hard Disk Drive (“HDD”) or Blu-ray player; please proceed as follows:
Make sure the disc is not dusty, scratched, or damaged before ejecting it from the machine.
Please try rebuilding the system’s database using Safe Mode option 5 if the disc is in excellent condition.
If the error continues, your console may be malfunctioning and require service; please contact PlayStation Support.
Hi, can you help me please fix ps4 error ce-30005-8 that occurred in downloaded digital game? I’m attempting to install the game steep that I received from PlayStation Plus, but it keeps getting stuck at 0% and after about 5 minutes I get an error notice with the code CE-30005-8. I searched it on Google, but I didn’t find any conclusive solutions. I sincerely hope someone can assist.
Install something else (maybe a little free game) and check if you get the same error. Also, try removing steep from your console (i know its stick at 0 but check your games anyway to see if it’s partly installed)
That is a problem. Reading the hard drive leads me to believe that the game was downloaded in part, but that part was corrupted.
The failure to access the PS4’s internal hard drive (HDD), an external hard drive (if you have one connected), or the CD player is what causes error CE-30005-8.
In safe mode, you can select the “rebuild database” option. Most of the time, this solution resolves the problem.
First, inspect the CD, remove it from the PS4, and then turn it off. When necessary, clean the disk.
Eject any external HDDs that are connected to the PS4. Follow these instructions to run a computer error check.
1. Connect the PS4 HDD to a computer.
2. Activate Windows Explorer. Choose the last option, “Properties,” when performing a right-click on the HDD’s icon.
3. Select the “Tools” tab. Click “Check” under “Error Checking.” The error checking needs to begin. Once it’s finished, you can re-plug the PS4’s HDD.
Follow these instructions to restart the PS4 in safe mode and rebuild the database.
1. Press and hold the power button on the PS4. Two beeps will be heard as it starts up, followed by two more sounds after around seven seconds.
2. Utilize the USB cord to connect the PS4 controller.
3. Several options will be shown on the screen. Choose “Rebuild database” under option 5.
4. The PS4 will restart and the database will be rebuilt.
This ought to resolve the problem. I advise getting in touch with the nearby Sony service center if the issue continues.
Hope this is useful!
That’s a lengthy and very informative comment. Thank you very much for sharing this piece of knowledge with us.
Hmmm interesting. Thank you. Just had this error with one disk and one disk only. I guess that means a problem with that disk. It was bought as a pre-owned title from a video game chain store out of town, they do have one locally but as I bought it a few years back I don’t know how I’ll get on returning it. I just inserted it for the very first time, as it’s a game I didn’t know I had and I need to play for PS Stars collectible. Interestingly it happily downloaded the latest game update when I inserted the disk, and after this error I wiped the disk, had the error, wiped it again, and then managed to get a little further, almost to the main menu. Would I still need to repair the database if it’s just the one disk? Or is this just the first sign.
I upgraded the HDD a few years back. Got a kit off Amazon, there was a blog online that told me what to get. So it now has a 2TB Seagate Firecuda drive. I noticed the kit had some bad reviews but I think those people got the cheapest option for the kit which was an inferior drive and 1TB I think. You had to be Amazon Prime member to buy it, so I just did the free trial, and one month by accident tehehe.
Hi Jodi and welcome to our website.
You can’t be totally certain that it’s the disc unless you either do a full system initialization and reinstall the PS4 system software from scratch and then install that game in specific, then you see whether it works or not, or you try your disc on another PS4. Otherwise, you have to try every basic troubleshooting for this problem until you become sure it’s the disc that causes the problem.
Hope you get your issue resolved.
Hi, I have an issue with a game on my PS4. Although it’s not this exact error, it’s a somewhat similar issue at hand here, and I was hoping I could receive some tips on what to do. Here goes:
I bought a physical copy of Batman Arkham Knight for my PS4 a few years back. It worked perfectly for a few months, until I was greeted with an error. It reads,” Cannot continue using the application. The disc cannot be read. Make sure the disc is not damaged or dirty.” This pops up every time I try to start the game.
I tried playing the game on a friend’s PS4, and it worked for a while, before I was once again greeted with this message when ever I tried to start the game. This only happens with this game, and it has never happened with any of my other games. It’s really a bummer since it makes Arkham Knight unplayable for me.
Would you happen to know any fix for this? Or will I have to purchase another copy of Arkham Knight to play it again? Thanks in advance!
Hi Jose,
If you have already tried that game disc on another PS4 and it shows you the same error, yet other games work perfectly, it means the problem is with the disc itself.
I strongly suggest that you buy a digital copy of the game and install it on an external hard drive. That is safer than buying disc-based games.
Thanks for replying, where do you think I could buy one of those external hard drives? Will Amazon suffice?
Hi Jose,
You can try one of the external hard drives listed here.
Thank you very much for the help, I’ll check these hard drives out. Much appreciated.
You are very welcome Jose.
my solution, throw your PS4 in the trash and get an Xbox, my Xbox one is nearly 9 years old still works like it’s brand new my PS4 is only a year old and acts like it has a stroke every time I play for more than five minutes
This is not a standard on which you judge the quality of any product. Many users have no single issue with their PlayStation for years, yet some would get their xbox defective in a very short period. It’s not a standard.
As for the problem you’re encountering, you better upgrade your PS4 with an SSD. See then how great it will be.
Why does when I try to use my format my extended storage it gives me that error code how do I fix it or do I need to buy a new extended storage ?
Format it first on a PC (perform a FULL format), then connect it to the PS4. That should work
Hi I just brought to new cold war n it wont download on to my ps4 keep getting code (CE-30005-8)
The problem is in the PS4 internal hard drive. Try to perform a full format on it.
I’m trying to play red dead 2 but the data disk starts and about 5 minutes later it gives me the error code. Need help. Thanks
only with that particular game or with every game?
Bro my problem is that i used to play sniper elite 4 some months ago but now i got bored so i decided to play it again but right as the downloading the application reaches 3.820 GB out of 8.000 it stops and yes my CD does have some scratches but still it used to play the game normally i really need a fix plzz help.
what about other games? do they still play normally except that one?
I did the software reinstallation which deleted everything off of my Ps4Pro but after I did it, the entire system is laggy and slow. The menu pops up slow sometimes and the game cannot start. (CE-30005-8). I also rebuilt the database multiple times but it keeps happening. Idk what to do anymore, what are my options?
This is certainly a hard drive failure. You have to try first to full format it on a PC as explained here. If that didn’t work, it means you need to replace the PS4 hard drive.
I am having problem with this CE-30005-8 error when install all my ps4 disc game. I also try to download the games from ps store but ps4 cannot download the file. Is it because the internal drive that cannot save the data?
Most probably YES. This is usually a sign of a faulty PS4 HDD.
So, I bought a used game ( might be my downfall) but I’ve done everything you’ve suggested and it still comes up, all my other games work, I have lots of storage. Is it just the game???
If all the games work properly, then yes, it’s that specific game.
I am having a problem with last of us 2. It won’t install on either the ps4 or the external hard drive. I have gone through all the steps with no luck. I thought it might be a bad disk so amazon sent another with the same results. I can install and play all my other games just not last of us 2. Any ideas?
If it works with all other games, the problem is surely with that specific game. Most probably it’s a compatibility issue with the version of PS4 system software you have. You can do nothing but wait for an update patch of the game or the PS4 system.
Recently purchased an external hard drive which is compatible with ps 4. Tried formatting the hard drive but the error code CE-30005-8 pops up before it’s completed the format.
Any suggestions?
Please read this guide on how to fix that error.
Hi, I have tried everything including replacing the hard drive. I only get the error when playing fortnite. Anyone else experiencing this? Appreciate all suggestions. Thanks
That indicates that the game file is corrupted. Please try to download it again.
Try restoring the licenses settings, account management, restores licenses. This worked for me with Apex I hope it helps you with Fortnite.
Good evening i keep getting the same error code as the picture at start of problem solving wont install game amd a x goes across loading bar. If i buy an external harddrive will that solve the problem??
You should fix the internal hard drive as it causes this problem.
Hi, I deleted FIFA 19 by mistake and after reinstalling getting error CE-30005-8.
Again deleted and reinstalled, cleaned the disc, followed 5th step in safe mode. Still no luck. Could you pls help me out? Is it a disc problem? There seems no scratches to it.
Sometimes deleting a game/app and reinstalling it causes this problem in PS4 due to some file conflict. I am afraid to say that you have to full initialize the PS4 in order to overcome this situation.
Wait I have this same problem what if I buy a new disc will I have the same problem?
If the problem is in the Disc, then it will surely resolve it. Just check, does it happen with all games or just a particular one? If it’s the latter, then the problem is with the game only (most probably its Disc).
Hi, this is a great post that I’m sure has helped several people but my only problem is I’m not trying to run any games im only trying to format my external hard drive as an extended storage device and I’m already getting this same CE-30005-8 error message. I’ve got the seagate backup plus slim 2 TB hard drive and I have formatted it in EXFAT so it would work with my ps4. I’ve tried everything and can’t find a way to fix this issue. Can anyone help me?
Yes, this means the PS4 data is corrupted and the system is malfunctioning. This happens a lot due to the long use of the operating system and, I am sorry to say, you need to initialize it. This is the only solution for this problem.
What if there are noises??
That means you have to replace the internal HDD of PS4 as soon as possible. It is just dying.
Hello I am very grateful for your advice. It helped me greatly . Thank you for your advice on cleaning the disk. Your advice was more helpful than Sony’s.
You’re very welcome Benny, every time!
I purchased an external hdd to upgrade the storage on my ps4 but wvery time I tey to format it I get the CE-30005-8 error code
Have you tried the suggested solutions in this guide?
I just recently bought Kingdom Hearts III. I’ve installed the game, but I’m trying to play it but I keep getting ce-30005-8. The disc is clean and brand new. I’ve already tried restarting the system, and rebuilding the data base in safe mode. What do I need to do in order to play the game?
Most probably your PS4 hard drive is suffering from bad sectors. You’ll need to full format it in order to get it back working fine.
Im trying to download red dead redemption 2 and in the middle of it downloading it. Will say error cannot start the application error ce-30005-8 even though im copying the application not playing it
Most probably your internal hard drive is failing and suffering from bad sector. This article will help you work around it.
Can some one help me with my rd2
Nothing worked for you?
I tried to redownload ww2 after not playing it and I keep getting the error code with an X on the download bari tried rebuilding the data base already and still hasn’t work I’ve cleaned my disk with the cloth and nothing worked I can play any other of my games except this one
Ok, so you have tried to play the already-installed games and they worked properly. But have you tried to download any other game? I want to make sure first whether it is the hard drive or it is the WW2 only. This requires you to first download another game and check whether it works or not.
my ps4 seems to work fine, all the games that are already downloaded are playable. but I have a brand new game. It reads it and realizes what game it is but when it goes to copy application data at the very end of copying the application data it spazzes out and says Cannot Start the Application (CE-30005-8) then has an X over the loading bar on the home screen.. and if I delete application data from a game that works fine it does the same thing to that game too..
This seems to be a symptom of a bad sector on the hard drive. You have to pull it out the PS4, connect it to a PC, and perform a FULL format (not quick). This is the only way to fix bad sectors on hard drives. If you want to learn how to format PS4 internal hard drive on a PC, please read this article.
Can I use an external hardrive?
yes, surely you can use an external hard drive with PS4.
Do you know of any good video or guide website links to show me how I can reformat my internal PS4 hardrive please?
Have a look at this article.
Fortnite gives me this error every time I start it, but it only affects this game. I’ve rebuilt the database and reinstalled the game but nothing changes.
There’s a compatibility issue with this game and PS4 operating system, or maybe with another game. The easiest way to fix that is by full initializing PS4.
I cannot install games. I get the erroer CE-3005-8. I rebuilt the database, initialized the PS4. It will play older games, but it will not install a new game from a disc. I have tried to install two games and I still get the error. It will still play a blu-ray DVD. So I do not know what to do. I am close to the point of just buying a new one and starting from scratch but I would rather not do that so close to the release of the PS5.
What else can I do to my PS4 to allow it to install a game?
Hi John,
The last resort is always to pull out the PS4 hard drive, connect it to a PC, and perform a FULL format (not quick) on it. This will eliminate all bad sectors and restores the lost performance of the hard drive.
This will erase all your data, so you better take a backup first.
Also, you’ll have then to install the PS4 system software from scratch. So, be noted.
I was playing fortnite and my ps4 turned off. When I turned it back on and clicked on the game (digital) I got the error ce-300005-8. Cannot start application. There was a grand theft auto disc in the console which was dirty I ejected the ga. e but I’m still getting the same error. It disallow me to play other digital games. My guess is to see if it will read any diac, delete Nd reinstall fortnite. The n last but not least I guess rebuild the hardrive but I’m hoping I don’t have to go that far. WIll be on the look for a new one I suppose.
If you have already tried all the solutions on this article and none worked, you will need to replace the PS4 internal HDD.
But note that if the hard drive doesn’t make any clicking noise, I strongly recommend that you connect it to a PC and FULL format it. (Please read this article for more details)
Hello,
I am getting this error when I try to play Dishonored: DOA, and it is a digital copy. Started only recently, after I got the 7.00 update, till then worked alright. I tried to rebuild database, update from USB, did not work.
Plus, my whole PS4 runs noticeably slower, loadings are longer. Other games I tried to play are running, only loadings are lot longer.
The strangest thing is, that when I tried to start Dishonored today, after a week of not playing, it ran fine for about 2 hours, then the sound of ingame characters got buggy. Like they were talking only with a delay, subtitles were synced however. Then I quit the game, the same error and the whole
system slowed down again.
Please help.
Apparently it’s a hardware problem according to your description.
You have to try two things to know where exactly the problem is.
First: try to full initialize PS4 (that includes re-installation of the PS4 system software from scratch). After you do that, the first thing you have to do is to update to the latest version (v. 7.00) then install that specific game. Now try it, does it work fine? If not, try the second solution.
Secondly: pull out the internal hard drive of PS4 and connect it to a PC and perform a FULL format (not quick). This will eliminate bad sectors and restores the performance of the PS4 hard drive. Please visit this article to learn how to do that.
Please come back with your feedback or if you need any further assistance.
Ok, I have found out that only that particular game does not work, other games are running fine. Even the slow down did not occur since then. Now, the game just enters loading screen, then an error shows up, saying the game data are damaged or what and I need to redownload the game. I tried it, and it did not help. So, I am thinking that I just give up on the game cuz I am not sure I wanna do the intializing since it would take time just backing up my data and then I would have to redownload all the games and stuff.
But thanks for your help.
Welcome back Adam. Before you just give up, try to rebuild the PS4 database. In some cases it helps here, as long as you said it’s only that particular game.
So, I tried it, did not work. The same thing again. Now, I have more free time, so maybe I shall try and intialize the system. Do you have any advice about backing up the data? What, excluding saves, should I back up?
Back up the games themselves, as you don’t want to download and reinstall them again.
Additionally, this article might help you.
So, just to update you. I tried to intialize but it did not help. Then I found out I need either external drive case or pc motherboard to do the full format and I have neither. Soo yeah, I put up a warranty claim in the store where I bought the ps4, and they told me they will give me a new one. Happy ending I guess?
Yes, that’s indeed much better than trying to fix it. I am happy for you 🙂 and thanks for your update, I appreciate it.
I bought FIFA 20, I’m wearing the CD update always remains at 2.117 mb. I also refreshed the database, cleaned the disk, and my 4-5 default attempts always remain in the same place. There was no problem updating another game.
Most probably your PS4 hard drive needs maintenance. Please check the PS4 hard drive failure article for more details.
I havr a error code CE-41839-5 have red dead 2 downloaded from playstion store wont let me play
Have you tried all the suggested solutions in this guide? Maybe your PS4 hard drive needs maintenance, but before accusing it, try other methods. Just make that your last resort.
So i only get this error when im putting my Tekken 7 cd disc in. But the thing is i bought it back in 2017 and back then i had no problems. Everything was running smooth, but then when i got the platinum trophy i deleted the game from my playstation. Fast foward to 2019 i wanted to play the game again and when my playstation wanted to download the game it already faced problems. Suddenly my playstation made weird noises whilst downloading the game, and then suddenly it just stopped, telling me that it cant download this game for what ever reason. I tried a second time and it happened again and then the third time it succesfully downloaded the game. I also waited to it was fully installed and then play the game.
Now that i press x wanting to start the game, this error pops up randomly – sometimes it goes into the game and sometimes it doesnt. Even worse, when i do access the game, all my game data is gone and i can only play offline mode, and when i press to play online (or the campaign mode) it says that it still needs to complete installing the game data which doesnt make sense since i know its fully installed.
I dont know if there is some kind of relation to the error but it REALLY sucks – i just want this to be fixed
And yeah sorry i know this is kind of a more specific issue, and i have to ask help at another website, but if there were someone here that knew if there is some kind of relation to the ps error. or how i can just play the game normally again, having access to everything that would be very nice 🙂
Hi there,
Just let me understand one thing. You get this error when you only insert the game disc into the PS4 BD-ROM, right? And while it’s into the drive, you tried to download the game and you heard that weird noise.
Can you please try to guess where did that noise come from? Is it from the BD-ROM or the hard drive?
Also, does this happen only with that game, yet other games work fine? If this is your case, the game Disc is corrupted. Otherwise, your PS4 HDD needs maintenance.
For any further assistance, please don’t hesitate to come back and ask.
I know this, my game disc is clean mostly. And I checked the other discs that work. And you say that the game disc is corrupted, when it looks clean. I’m keeping in mind that I haven’t touched my game since I beat it. Oh the game is Kingdom Hearts III by the way, and I did replace my hard drive.
I don’t think I fully got you. You mean all other discs work fine on your PS4 except that particular disc?
If my understanding is correct, you have to try that disc on another console and check whether it works properly or not.
By the way, the disc might be corrupted but it doesn’t seem so to the eye. So don’t really rely on what you see. Experiment is what you have to believe here.
How do I reinstall system software after clicking on it from safemode .pls
You need first to download the FULL installation package of PS4 system software (direct link) from a PC. Store that file on a USB external storage.
Now follow the instructions illustrated here.
If you need further assistance, please don’t hesitate to ask. We’re here to help.
My FIFA 19 always stops at3.542 and then shows the error code CE-30005-8.PLS WHAT CAN I DO PS 4!!!!!
Have you tried first to initialize PS4 and re-install PS4 system software?
Every time I am installing 2k20, around halfway through it stops and I receive the error message. I tried putting it into safe mode and updating system software as well as cleaning the disk and nothing seems to work. Do you have any ideas?
Have you tried installing any other game?
My fortnite will not work I can’t clean it
Explain your case to us with more details so we can better help you.
Hey I really need help with this! This error has been going on for 7 months now and I don’t know how to fix it myself. It use to play certain games but not play an DVD or Blu-ray discs but now it can’t play anything! And when it does play something it randomly puts “error 30005-8” during my gameplay. I’ve been trying to install a game (physical copy) but after an hour of installing it puts “an error has occured” and all the data that was saving was cleared. Please tell me what I should do, I’m desperate at this point..
Have you tried to FULL initialize PS4? If you already have and you still have this error, the second attempt is to format the internal hard drive of PS4. In many cases, the hard drive is the reason for that error. Please have a look on this article for more details.
Thank you very much
You’re most welcome.
Hi i only have this problem if i decide to suspend my games via entering a ps4 application such as youtube. I can only play my games if i insert the disk and immediately open it while it’s loading inside.
So basically if i wanna play a game, let’s say tekken7, i’m inserting the tekken 7 game disk and starting it immediately after i put in the disk by clicking on its picture on the playstation menu. Then it works without any problems.
BUT if i decide to watch a video or open an application by suspending the game AND wanting to go back to game afterwards, i’m getting this error. YES I’m hearing cracking noises if i’m about to get this error.
I just can play my games if i click on em as soon as i put in the disk and cannot play them after suspending the game. There is no way that my ps4 let me resume my suspended games without giving me this error.
YES my disks are clean af. I am very hygienic when it comes to that.
This problem also comes when i wanna put in a blue-ray movie or dvd. I always need to start it asap after puting in the disk. Then it works. If i’m just seconds late, i will get this error.
What am i suppose to do? I’m having this problem for literally two years now.
I am scared that my ps4 is gonna die someday.
Does this problem occur when you play downloaded games, or games installed on the external hard drive? Or is it just the disc-based games?
Answering this question helps immensely to diagnose this issue.
This only happens to me with red dead redemption. My gta v was fine so idk what to do
If none of the above suggestions work for you, you need to initialize PS4. Once done, update to the latest system software version, then install that particular game and check whether it works or not.
This error often happens due to game/app conflicts, and initialization shall resolve it.
So I deleted RDR2 but I decided to download it again so when I first put the disc in it downloaded an update then tried to download the disc all over again it gets to about 80 is percentage and then the error comes up, did I do something wrong?
deleting a game then installing it again may cause errors within PS4 system. I think the quickest solution is to initialize PS4. This should fix it.
I deleted Spider-Man and Red Dead Redemption 2 and I have both of them on disc. Both of them are having the error code and is wondering if it is my hard drive and what I have to do to fix this problem.
Either that or your PS4 just needs initialization. You first try to initialize, if not, accuse the hard drive.
If this error keeps happening put the PS4 into rest mode then turn it back on, restart the PS4 console, then turn off the console. Do all of this with the disk inside and it should work
Thank you for your advice. It’s much appreciated. May that help someone suffering from this issue.
The ps4 fails to load AC odessey disc but loads battlefield and fifa discs fine.
The AC disc has no scratches what so ever and is basically brand new?
This is surely not a hardware issue. Neither the hard drive nor the VGA has any problem. In many cases, the reason for that comes from some program conflicts that occur within the PS4 operating system. Initializing PS4 and updating it to the latest version, then trying to play your game should resolve this. Please try this and provide us with your feedback. Thanks.
Hi, i tried to install call of duty WWII i bought (it was an used disc), i put the disc in, it starts to install the game and the update, then halfway through the install of the game ( update installs fine) it just puts the error message , i cleaned it and rebuilt the database, but it still doesn’t work (works for other games)
It seems the Disc itself isn’t intact. Try to install it on another PS4 (if possible). If not, go to any computer repair shop and take the disc with you and see whether it installs properly or not. It’s important to confirm the health of the disc before thinking about any other solution.
Odyssey is the problem for me aswell! Won’t install properly even though I used to play it and have over 60 hours game time!
I just got a new game that has no smudges or scratches or none of that sort and I have to copy the application and I keep getting an error that says ce-3000-8 and I tried everything I even rebuilt the data base and I can’t seem to find the problem.
This is a storage problem then. It’s either the blu ray drive or the hard disk drive. The easiest way is to work on the hard drive. Try to connect it to a PC and perform a FULL format, which will eliminate all sorts of errors and restore its lost performance.
it always say clean the disc for 2k16 for some reason all of my games work I tried the rebuild data thing 2 times and nothing changed I tried to update the system software but I have no internet i tried to restart my system on and off safe mode please help me i just bought 2k16 today and I got a warrant on it
Download the PS4 system software update patch on a USB flash drive and plug it into your PS4 and update your PS4 system. Hopefully this will do the trick.
I have tried every thing still.not working
Then your Blu ray drive needs replacement
I downloaded an update for call of duty black ops 4 and right after the update the system updated the software to the most recent version as well, the first time clicking on the game after the updates, the system loaded the first screen and it showed that the update downloaded. However, about 5-10 seconds into the screen it brought the message,
“Cannot start the application.
(CE-30005-8)”
How should I go about for resolving the issue because I have a feeling the update downloaded/installed improperly and the error occurs. I’ve done all of the troubleshooting steps to fix it if it were something else, besides possibly a faulty hard drive but it was working good prior.
My question was that should I back up all of my data for the application to the online storage and then reinstall the game? Or is there anything else I could do that would save the time and having to back-up and reinstall everything to try to fix?
To whom reads this and tries to help if possible, thank you for your time to help me come to a conclusion on what to do for this problem.
Spencer
This issue usually happens due to the incompatibility of the game update with the current version of PS4 system software. OR because the improper installation of the game update.
If the reason is the first, you need to initialize PS4 and update it to the latest version, then install that game and its update. If it doesn’t work, you have to wait for another update that conform to the PS4 system software standards.
If it’s the second, you need to reinstall the game and its update without initializing. Just store the game saves on an external storage device or to the cloud storage provided by PSN, then do what you described already.
There’s no easier way, I am sorry to say. You should have always taken a backup copy of the whole PS4 hard drive in case of emergency. Next time think about backing up PS4 data in a regular basis, this will save you lots of efforts in the future.
I apologize I didn’t get to see the reply to my question before it was resolved, but I appreciate the response.
It was the second one thankfully. When the update was mid installing, it also started installing a system update as well as the games update. All the data on our system already is synchronized to upload a backup copy of everything to the cloud. So I uninstalled the game and then it brought a message to reinstall the system update, then after I reinstalled the game itself. Worked like a charm and got my little sibling to stop freaking out lol.
Your idea definitely would have worked if I didn’t figure it out soon after and read this sooner. So hopefully the question might help others though because it was a bit frustrating for sure.
Thank you kindly for the good thorough answer!
You’re very welcome. I want to thank you as well for your kind feedback. It’s generous of you. May others find in it a solution for their problem.
Can you explain more please?
I just downloaded a game and it’s locked can anyone help
This error is occuring with a digital game and only with that specific game, i can download and play any other game so im confused as to the root of my problem
This may occur due a conflict between the current PS4 system software you’re using and the game coding. Sometimes this problem happen because you installed another app/game that causes the conflict with the game. If it’s possible, try to initialize PS4 and update the latest PS4 system software version and just install that game. Now play it and check whether it causes the same problem or not.
By the way, are you using an external hard drive to play that game?
I wanted to install the game shadow of war again after I had removed it from my ps4 a while ago but now that the game has been installed again I cannot start the application and I get a message that the disc is dirty or damaged while there is no scratch or dirt on the disc
I removed the game and downloaded it again had no effect, I also started my ps4 in safe mode, and restore database unfortunately without success
what else could I try?
Apparently the game was not uninstalled correctly the first time, and this what causes the whole issue. I am afraid that you need to reinitialize PS4 in order to be able to play the game.
i changed the hard drive and i keep getting this error, i even changed the lens, installed new software but it still persists.Should i replace the whole blu ray drive?
If this error shows up with every Disc you use, then yes, you have to replace the blu ray drive.
Why does my ps4 say Cannot start application CE 30005 8 but I can play my 15 other games
The problem is with that particular game not the PS4 itself. I think you need to reinstall it.
Or buy another one
Seems legit
It’s not working I tried everything except changing the hard drive
Then change the hard drive!
Not sure if you still have this issue with your PS4 but I had to go to settings, account management, then restore licenses and it fixed this error for my PS4. I hope this is helpful.
Thanks for the help. Much appreciated. May that has resolved his problem.
Thank you disc was dirty 🤦♂️ It works now
You’re welcome.
Lovely work around of cleaning g the disc and re inserting … It worked thanks for the amazing suggestions
Thanks for this nice comment. You’re most welcome.