Cannot Start the Application (CE-30005-8) | Fixed by Experts

It happens that while you’re playing your favorite game or working on an application, error code CE-30005-8 suddenly appears. The error message content is: “Cannot start the application. (CE-30005-8)“, as you can see in the image below.

Cannot start the application (CE-30005-8) PS4 error message

The real problem with this type of errors is that it’s fundamentally related to a hardware failure. When such an error occurs, you have to immediately take action, especially when the PS4 hard drive is responsible for it. Because that means your data is at risk and you may suddenly, without any former warning, lose it. Unfortunately, most of the times the PS4 internal hard drive causes this error. It indicates that it undergoes serious functionality problems, thus needs repair.

In all cases, even if you haven’t faced this error yet, you must seriously consider upgrading/replacing PS4 stock hard drive with a better drive in terms of reliability, speed and overall performance. Because the PS4 stock hard drive is a cheap, obsolete and an old drive that no longer meets the minimal performance standards of today. Just read this detailed report about the specifications of PS4 hard drive to fully understand what I mean.

Anyway, let’s go through this error and suggest actions you can carry out to fully fix it.

Official Error Fix

The PlayStation official website suggest a fix for this error that many users found helpful. (source)

Error occurred while accessing the Hard Disk Drive (“HDD”) or Blu-ray / DVD Drive.

It looks like your console is having problems reading from the Hard Disk Drive (“HDD”) or Blu-ray player, please follow the steps below:

  1. Eject the disc from the system, making sure it’s not dirty, scratched or damaged.
  2. If the disc is in good condition please try rebuilding the system’s database using Safe Mode option 5. Information on how to access and use Safe Mode can be found here.

If the error persists your console may be faulty and in need of service, please contact PlayStation Support.

In many cases, this fix is useless and unhelpful. Yes, it did help many, but, on the other hand, a wide variety of users didn’t actually benefit.

Determining the Real Reason

Error CE-30005-8 can occur by either one of the three devices: the PS4 internal hard drive, an external hard drive used as an extended storage, or the Blu-Ray/DVD player. So, let’s diagnose each device separately, starting from the easiest.

Checking the Blu-Ray/DVD Disc

Checking PS4 Blu-Ray/DVD player for error CE-30005-8In some cases, it’s likely to see Error CE-30005-8 when trying to start a game from the Blu-Ray/DVD Player. It’s usually an easy fix. So, let’s first determine whether it’s the reason or not.

Ejecting the Disc

If you know how to properly eject the Disc from its player, just skip this section. It’s mainly for newbies.

Ejecting the Disc be done in two ways with the first one having to be manually using the eject button, which is located below the power button on the PS4 when it is lying down flat horizontally. The other option is to press the “Options” button on the Dual Shock 4 with the videogame highlighted on the Home menu. Doing so gives you the option to “Remove Disc.”

Cleaning the Disc

Now check the underside of the disc and there’s a good chance you’ll see smudges (which can be easily cleaned) or scratches. To clean a dirty disc, use a lint-free cloth and wipe from a straight line from the inner circle to the outer edge. You can find out more details on this process from Sony’s website.

Check Now If It Works

Now, insert the cleaned disc back into the PS4 again to see if you are still getting the same CE-30005-8 error code as before. You can also try out other PS4 game discs or Blu-Ray movies to see if the problem is limited to just the videogame or if there really is a problem with the Blu-Ray drive.

If this solution doesn’t work with you, and you feel it isn’t something you can fix yourself, then head to your nearest Game retailer and you can use their disc repair service for $5.

Checking the External Hard Drive

Checking PS4 External hard drive for error CE-30005-8If Error CE-30005-8 appears when trying to launch your game/app from an external hard drive, or even during the gameplay, it means it’s failing to function properly and you have to repair it.

Usually this error occurs after the PS4 system has already recognized and approved the external hard drive. So, the external hard drive is working fine on PS4 until this error happens.

Unless the external hard drive is making a clicking/grinding noise, the problem is not serious. Mostly it’s a matter of bad sectors that affect the functionality of the drive and you need to eliminate them.

This great and detailed guide thoroughly explains how to do that in a step-by-step pattern.

Checking the Internal Hard Drive

Checking PS4 internal hard drive for error CE-30005-8If the error is reporting against your PS4 internal drive, then this could be something more serious. Usually you shouldn’t worry much if you don’t hear any noise coming out from the hard drive. This might be some bad sectors that hinders the drive from functioning properly.

This article contains an in-depth discussion of PS4 hard drive failure and how to fix it.

In brief, fixing the internal hard drive of PS4 is just the same way as fixing the external hard drive. Only you need a USB external HDD enclosure to connect the hard drive to a PC/MAC.

Now, whether you’ve got the PS4 hard drive fixed or not, think seriously about upgrading/replacing it with a solider and more reliable drive.

Delete Game Data

If you have done all suggested solutions and you still have that error, then you can try to delete and restore the game data on the hard disk drive. To do so, you must first back up the save data using either a USB storage device or online cloud service if you are a Playstation Plus member. Both options are located in the “Settings” menu, which is located to by pressing up from the home menu and then scrolling right. You should then select “Application Saved Data Management,” and, subsequently, “Saved Data in System Storage.”

Application Saved Data Management

Once that is done, go select the problematic game and then press the Options button in order to bring up the “Delete” option. Re-install the game data from the disc, which should automatically happen. Afterwards, restore your save data via the Playstation Plus online storage or USB device from the same “Application Saved Data Management” option of the “Settings” menu.

Rebuild PS4 Database

Sometimes rebuilding the PS4 database can resolve this problem and fix that error. It’s a very easy process to fulfill, but it may take a few hours though.

Rebuild PS4 Database

Process Steps

To successfully rebuild the PS4 database, please follow these steps:

  1. Turn off the PS4 completely (i.e. not in Rest Mode).
  2. Once off, press and hold the power button. Release it after you’ve heard two beeps: one when you initially press, and another about seven seconds later. This will boot the PS4 into Safe Mode.
  3. Connect a DualShock 4 controller with a USB cable and press the PS button on the controller. If the PS4 isn’t recognizing the controller, you may have attached a ‘power only’ USB cable – use the one that came with the controller.
  4. Select the option Rebuild Database. It will warn you that it may take hours.

Disable Mods

Some gamers confirmed that disabling recently added mods helped them repair this error code. While this solution might not work for all users, it is worth trying it out.

Conclusion

When you see the error message: Cannot Start the Application (CE-30005-8), it means there’s a hardware failure has occurred. If none of the above solutions work, you have to take your PS4 to a technician. He’s the only one who can discover why PS4 behaves that way.

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77 Responses

  1. Salman shaikh says:

    Lovely work around of cleaning g the disc and re inserting … It worked thanks for the amazing suggestions

  2. Brum trapstar says:

    Thank you disc was dirty 🤦‍♂️ It works now

  3. Mohamed says:

    It’s not working I tried everything except changing the hard drive

  4. philip ofafa says:

    i changed the hard drive and i keep getting this error, i even changed the lens, installed new software but it still persists.Should i replace the whole blu ray drive?

  5. Justin Tyme says:

    This error is occuring with a digital game and only with that specific game, i can download and play any other game so im confused as to the root of my problem

    • PS4 Storage says:

      This may occur due a conflict between the current PS4 system software you’re using and the game coding. Sometimes this problem happen because you installed another app/game that causes the conflict with the game. If it’s possible, try to initialize PS4 and update the latest PS4 system software version and just install that game. Now play it and check whether it causes the same problem or not.

      By the way, are you using an external hard drive to play that game?

  6. Maapp says:

    I just downloaded a game and it’s locked can anyone help

  7. Spencer says:

    I downloaded an update for call of duty black ops 4 and right after the update the system updated the software to the most recent version as well, the first time clicking on the game after the updates, the system loaded the first screen and it showed that the update downloaded. However, about 5-10 seconds into the screen it brought the message,

    “Cannot start the application.
    (CE-30005-8)”

    How should I go about for resolving the issue because I have a feeling the update downloaded/installed improperly and the error occurs. I’ve done all of the troubleshooting steps to fix it if it were something else, besides possibly a faulty hard drive but it was working good prior.

    My question was that should I back up all of my data for the application to the online storage and then reinstall the game? Or is there anything else I could do that would save the time and having to back-up and reinstall everything to try to fix?

    To whom reads this and tries to help if possible, thank you for your time to help me come to a conclusion on what to do for this problem.
    Spencer

    • PS4 Storage says:

      This issue usually happens due to the incompatibility of the game update with the current version of PS4 system software. OR because the improper installation of the game update.

      If the reason is the first, you need to initialize PS4 and update it to the latest version, then install that game and its update. If it doesn’t work, you have to wait for another update that conform to the PS4 system software standards.

      If it’s the second, you need to reinstall the game and its update without initializing. Just store the game saves on an external storage device or to the cloud storage provided by PSN, then do what you described already.

      There’s no easier way, I am sorry to say. You should have always taken a backup copy of the whole PS4 hard drive in case of emergency. Next time think about backing up PS4 data in a regular basis, this will save you lots of efforts in the future.

      • Spencer says:

        I apologize I didn’t get to see the reply to my question before it was resolved, but I appreciate the response.

        It was the second one thankfully. When the update was mid installing, it also started installing a system update as well as the games update. All the data on our system already is synchronized to upload a backup copy of everything to the cloud. So I uninstalled the game and then it brought a message to reinstall the system update, then after I reinstalled the game itself. Worked like a charm and got my little sibling to stop freaking out lol.

        Your idea definitely would have worked if I didn’t figure it out soon after and read this sooner. So hopefully the question might help others though because it was a bit frustrating for sure.

        Thank you kindly for the good thorough answer!

  8. Christopher says:

    I have tried every thing still.not working

  9. Anterrio Freeman says:

    it always say clean the disc for 2k16 for some reason all of my games work I tried the rebuild data thing 2 times and nothing changed I tried to update the system software but I have no internet i tried to restart my system on and off safe mode please help me i just bought 2k16 today and I got a warrant on it

    • PS4 Storage says:

      Download the PS4 system software update patch on a USB flash drive and plug it into your PS4 and update your PS4 system. Hopefully this will do the trick.

  10. Eddie says:

    I just got a new game that has no smudges or scratches or none of that sort and I have to copy the application and I keep getting an error that says ce-3000-8 and I tried everything I even rebuilt the data base and I can’t seem to find the problem.

    • PS4 Storage says:

      This is a storage problem then. It’s either the blu ray drive or the hard disk drive. The easiest way is to work on the hard drive. Try to connect it to a PC and perform a FULL format, which will eliminate all sorts of errors and restore its lost performance.

  11. Dylan says:

    The ps4 fails to load AC odessey disc but loads battlefield and fifa discs fine.

    The AC disc has no scratches what so ever and is basically brand new?

    • PS4 Storage says:

      This is surely not a hardware issue. Neither the hard drive nor the VGA has any problem. In many cases, the reason for that comes from some program conflicts that occur within the PS4 operating system. Initializing PS4 and updating it to the latest version, then trying to play your game should resolve this. Please try this and provide us with your feedback. Thanks.

      • Adam Guemra says:

        Hi, i tried to install call of duty WWII i bought (it was an used disc), i put the disc in, it starts to install the game and the update, then halfway through the install of the game ( update installs fine) it just puts the error message , i cleaned it and rebuilt the database, but it still doesn’t work (works for other games)

        • PS4 Storage says:

          It seems the Disc itself isn’t intact. Try to install it on another PS4 (if possible). If not, go to any computer repair shop and take the disc with you and see whether it installs properly or not. It’s important to confirm the health of the disc before thinking about any other solution.

    • Luther Fraser says:

      Odyssey is the problem for me aswell! Won’t install properly even though I used to play it and have over 60 hours game time!

  12. Michael says:

    If this error keeps happening put the PS4 into rest mode then turn it back on, restart the PS4 console, then turn off the console. Do all of this with the disk inside and it should work

    • PS4 Storage says:

      Thank you for your advice. It’s much appreciated. May that help someone suffering from this issue.

  13. Nathaniel Hood says:

    I deleted Spider-Man and Red Dead Redemption 2 and I have both of them on disc. Both of them are having the error code and is wondering if it is my hard drive and what I have to do to fix this problem.

    • PS4 Storage says:

      Either that or your PS4 just needs initialization. You first try to initialize, if not, accuse the hard drive.

  14. Michelle Muriel says:

    So I deleted RDR2 but I decided to download it again so when I first put the disc in it downloaded an update then tried to download the disc all over again it gets to about 80 is percentage and then the error comes up, did I do something wrong?

    • PS4 Storage says:

      deleting a game then installing it again may cause errors within PS4 system. I think the quickest solution is to initialize PS4. This should fix it.

  15. Rhi says:

    This only happens to me with red dead redemption. My gta v was fine so idk what to do

    • PS4 Storage says:

      If none of the above suggestions work for you, you need to initialize PS4. Once done, update to the latest system software version, then install that particular game and check whether it works or not.

      This error often happens due to game/app conflicts, and initialization shall resolve it.

  16. devangel007 says:

    Hi i only have this problem if i decide to suspend my games via entering a ps4 application such as youtube. I can only play my games if i insert the disk and immediately open it while it’s loading inside.

    So basically if i wanna play a game, let’s say tekken7, i’m inserting the tekken 7 game disk and starting it immediately after i put in the disk by clicking on its picture on the playstation menu. Then it works without any problems.

    BUT if i decide to watch a video or open an application by suspending the game AND wanting to go back to game afterwards, i’m getting this error. YES I’m hearing cracking noises if i’m about to get this error.

    I just can play my games if i click on em as soon as i put in the disk and cannot play them after suspending the game. There is no way that my ps4 let me resume my suspended games without giving me this error.

    YES my disks are clean af. I am very hygienic when it comes to that.

    This problem also comes when i wanna put in a blue-ray movie or dvd. I always need to start it asap after puting in the disk. Then it works. If i’m just seconds late, i will get this error.

    What am i suppose to do? I’m having this problem for literally two years now.
    I am scared that my ps4 is gonna die someday.

    • PS4 Storage says:

      Does this problem occur when you play downloaded games, or games installed on the external hard drive? Or is it just the disc-based games?

      Answering this question helps immensely to diagnose this issue.

  17. Omar The Gangster says:

    Thank you very much

  18. Christina says:

    Hey I really need help with this! This error has been going on for 7 months now and I don’t know how to fix it myself. It use to play certain games but not play an DVD or Blu-ray discs but now it can’t play anything! And when it does play something it randomly puts “error 30005-8” during my gameplay. I’ve been trying to install a game (physical copy) but after an hour of installing it puts “an error has occured” and all the data that was saving was cleared. Please tell me what I should do, I’m desperate at this point..

    • PS4 Storage says:

      Have you tried to FULL initialize PS4? If you already have and you still have this error, the second attempt is to format the internal hard drive of PS4. In many cases, the hard drive is the reason for that error. Please have a look on this article for more details.

  19. Jaymi Butler says:

    My fortnite will not work I can’t clean it

  20. Mike says:

    Every time I am installing 2k20, around halfway through it stops and I receive the error message. I tried putting it into safe mode and updating system software as well as cleaning the disk and nothing seems to work. Do you have any ideas?

  21. Osunde says:

    My FIFA 19 always stops at3.542 and then shows the error code CE-30005-8.PLS WHAT CAN I DO PS 4!!!!!

  22. Osunde says:

    How do I reinstall system software after clicking on it from safemode .pls

    • PS4 Storage says:

      You need first to download the FULL installation package of PS4 system software (direct link) from a PC. Store that file on a USB external storage.

      Now follow the instructions illustrated here.

      If you need further assistance, please don’t hesitate to ask. We’re here to help.

  23. Parsa Hosini says:

    So i only get this error when im putting my Tekken 7 cd disc in. But the thing is i bought it back in 2017 and back then i had no problems. Everything was running smooth, but then when i got the platinum trophy i deleted the game from my playstation. Fast foward to 2019 i wanted to play the game again and when my playstation wanted to download the game it already faced problems. Suddenly my playstation made weird noises whilst downloading the game, and then suddenly it just stopped, telling me that it cant download this game for what ever reason. I tried a second time and it happened again and then the third time it succesfully downloaded the game. I also waited to it was fully installed and then play the game.

    Now that i press x wanting to start the game, this error pops up randomly – sometimes it goes into the game and sometimes it doesnt. Even worse, when i do access the game, all my game data is gone and i can only play offline mode, and when i press to play online (or the campaign mode) it says that it still needs to complete installing the game data which doesnt make sense since i know its fully installed.

    I dont know if there is some kind of relation to the error but it REALLY sucks – i just want this to be fixed
    And yeah sorry i know this is kind of a more specific issue, and i have to ask help at another website, but if there were someone here that knew if there is some kind of relation to the ps error. or how i can just play the game normally again, having access to everything that would be very nice 🙂

    • PS4 Storage says:

      Hi there,

      Just let me understand one thing. You get this error when you only insert the game disc into the PS4 BD-ROM, right? And while it’s into the drive, you tried to download the game and you heard that weird noise.

      Can you please try to guess where did that noise come from? Is it from the BD-ROM or the hard drive?

      Also, does this happen only with that game, yet other games work fine? If this is your case, the game Disc is corrupted. Otherwise, your PS4 HDD needs maintenance.

      For any further assistance, please don’t hesitate to come back and ask.

  24. Jeff Oldford says:

    I havr a error code CE-41839-5 have red dead 2 downloaded from playstion store wont let me play

    • PS4 Storage says:

      Have you tried all the suggested solutions in this guide? Maybe your PS4 hard drive needs maintenance, but before accusing it, try other methods. Just make that your last resort.

  25. TOLGA KAYA says:

    I bought FIFA 20, I’m wearing the CD update always remains at 2.117 mb. I also refreshed the database, cleaned the disk, and my 4-5 default attempts always remain in the same place. There was no problem updating another game.

  26. Adam says:

    Hello,
    I am getting this error when I try to play Dishonored: DOA, and it is a digital copy. Started only recently, after I got the 7.00 update, till then worked alright. I tried to rebuild database, update from USB, did not work.
    Plus, my whole PS4 runs noticeably slower, loadings are longer. Other games I tried to play are running, only loadings are lot longer.
    The strangest thing is, that when I tried to start Dishonored today, after a week of not playing, it ran fine for about 2 hours, then the sound of ingame characters got buggy. Like they were talking only with a delay, subtitles were synced however. Then I quit the game, the same error and the whole
    system slowed down again.
    Please help.

    • PS4 Storage says:

      Apparently it’s a hardware problem according to your description.

      You have to try two things to know where exactly the problem is.

      First: try to full initialize PS4 (that includes re-installation of the PS4 system software from scratch). After you do that, the first thing you have to do is to update to the latest version (v. 7.00) then install that specific game. Now try it, does it work fine? If not, try the second solution.

      Secondly: pull out the internal hard drive of PS4 and connect it to a PC and perform a FULL format (not quick). This will eliminate bad sectors and restores the performance of the PS4 hard drive. Please visit this article to learn how to do that.

      Please come back with your feedback or if you need any further assistance.

      • Adam says:

        Ok, I have found out that only that particular game does not work, other games are running fine. Even the slow down did not occur since then. Now, the game just enters loading screen, then an error shows up, saying the game data are damaged or what and I need to redownload the game. I tried it, and it did not help. So, I am thinking that I just give up on the game cuz I am not sure I wanna do the intializing since it would take time just backing up my data and then I would have to redownload all the games and stuff.

        But thanks for your help.

        • PS4 Storage says:

          Welcome back Adam. Before you just give up, try to rebuild the PS4 database. In some cases it helps here, as long as you said it’s only that particular game.

          • Adam says:

            So, I tried it, did not work. The same thing again. Now, I have more free time, so maybe I shall try and intialize the system. Do you have any advice about backing up the data? What, excluding saves, should I back up?

          • PS4 Storage says:

            Back up the games themselves, as you don’t want to download and reinstall them again.

            Additionally, this article might help you.

  27. Tasha says:

    I was playing fortnite and my ps4 turned off. When I turned it back on and clicked on the game (digital) I got the error ce-300005-8. Cannot start application. There was a grand theft auto disc in the console which was dirty I ejected the ga. e but I’m still getting the same error. It disallow me to play other digital games. My guess is to see if it will read any diac, delete Nd reinstall fortnite. The n last but not least I guess rebuild the hardrive but I’m hoping I don’t have to go that far. WIll be on the look for a new one I suppose.

    • PS4 Storage says:

      If you have already tried all the solutions on this article and none worked, you will need to replace the PS4 internal HDD.

      But note that if the hard drive doesn’t make any clicking noise, I strongly recommend that you connect it to a PC and FULL format it. (Please read this article for more details)

  28. John A says:

    I cannot install games. I get the erroer CE-3005-8. I rebuilt the database, initialized the PS4. It will play older games, but it will not install a new game from a disc. I have tried to install two games and I still get the error. It will still play a blu-ray DVD. So I do not know what to do. I am close to the point of just buying a new one and starting from scratch but I would rather not do that so close to the release of the PS5.

    What else can I do to my PS4 to allow it to install a game?

    • PS4 Storage says:

      Hi John,

      The last resort is always to pull out the PS4 hard drive, connect it to a PC, and perform a FULL format (not quick) on it. This will eliminate all bad sectors and restores the lost performance of the hard drive.

      This will erase all your data, so you better take a backup first.

      Also, you’ll have then to install the PS4 system software from scratch. So, be noted.

  29. Stevenz says:

    Fortnite gives me this error every time I start it, but it only affects this game. I’ve rebuilt the database and reinstalled the game but nothing changes.

    • PS4 Storage says:

      There’s a compatibility issue with this game and PS4 operating system, or maybe with another game. The easiest way to fix that is by full initializing PS4.

  30. Misbah Uddin says:

    Can I use an external hardrive?

  31. Aaron says:

    my ps4 seems to work fine, all the games that are already downloaded are playable. but I have a brand new game. It reads it and realizes what game it is but when it goes to copy application data at the very end of copying the application data it spazzes out and says Cannot Start the Application (CE-30005-8) then has an X over the loading bar on the home screen.. and if I delete application data from a game that works fine it does the same thing to that game too..

    • PS4 Storage says:

      This seems to be a symptom of a bad sector on the hard drive. You have to pull it out the PS4, connect it to a PC, and perform a FULL format (not quick). This is the only way to fix bad sectors on hard drives. If you want to learn how to format PS4 internal hard drive on a PC, please read this article.

  32. Domanic says:

    I tried to redownload ww2 after not playing it and I keep getting the error code with an X on the download bari tried rebuilding the data base already and still hasn’t work I’ve cleaned my disk with the cloth and nothing worked I can play any other of my games except this one

    • PS4 Storage says:

      Ok, so you have tried to play the already-installed games and they worked properly. But have you tried to download any other game? I want to make sure first whether it is the hard drive or it is the WW2 only. This requires you to first download another game and check whether it works or not.

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