Fixing A PS4 That Freezes When Connecting To Internet

No one wants their PlayStation console to freeze up, especially when they’re in the middle of playing a game. If your PS4 has been freezing when connecting to the internet, there are a few potential solutions that might fix the problem. Let’s take a look at a few of them.

PS4 Freezes when connecting to Internet

Before continue reading this article, you may be interested in the following related articles:

  • PS4 Freezing & Crashing Guide.
  • Fixing PS4 Slow Internet Connection.

How To Fix PS4 That Freezes When Connecting To Internet

Here are a few suggested solutions to this problem that may help you get your PS4 connected to your WiFi network without an issue.

Check your PS4’s internet connection

Ensuring that your PlayStation 4 has a stable, healthy internet connection should always be at the forefront of your gaming experience.

If your PS4 is not connected to a reliable network, you may face digital interruptions or lag spikes across games, movies and other multimedia platforms. With a proper internet connection set up, these performance issues can be circumvented and your entertainment quality can reach its fullest potential.

If you find yourself dealing with unreliable speeds or connection drops on a regular basis, we highly recommend checking your PS4’s internet connection as soon as possible. You’ll thank yourself later!

Update your PS4’s software

Keeping your PS4’s software up to date is looking after your gaming experience. By updating the software, you can improve system performance and make sure that you are only playing with people who also have the latest updates. Plus, updates often include new features and content, including games, so there will always be something new to look forward to.

Updates are quick and easy, ensuring that your console is always running at its best with minimal effort required on your part. Don’t let outdated software become a barrier to an amazing gameplay experience – update your PS4’s software today!

Delete any unused applications or files from your PS4

Deleting unused applications and files from your PS4 can be extremely beneficial in more ways than one. Not only can it free up some extra storage space that you may need for something else, but it can also help optimize the overall performance of your gaming system by minimizing its load.

One of the primary benefits of periodically cleaning out unnecessary items on your PS4 is being able to ensure a quick response time for when you do use an application or game – no more waiting for files to download before you can get back into the action!

Furthermore, this maintenance task really does not take very long if done regularly – one method could be a few minutes every day or once a week specifically to devote to getting rid of any bloatware or unneeded resources taking up space on your console.

Taking on this simple task with ease will make all the difference when it comes to keeping your PS4 running as smoothly as possible.

Perform a power cycle on your PS4

If you’re having trouble with your PlayStation 4 and it is not working as expected, try to perform a power cycle. This will reset any intermittent problems or issues the console might be having and likely get it back to running smoothly.

It’s an easy process–simply turn off the system completely, disconnect it from its power source, leave it powered down for a couple of minutes and then reconnect the power cable and turn it on again. If this process does not resolve the issue, you may need to look into further troubleshooting steps.

Contact Sony customer support for further assistance

If you have any questions or concerns while using Sony products and services, customer support is available to address your needs.


If your Playstation 4 is experiencing slow internet speeds, there are a few things you can do to try and fix the problem.

First, check your PS4’s internet connection to make sure that everything is set up correctly. Next, update your PS4’s software to the latest version. If that doesn’t work, delete any unused applications or files from your console to free up space.

Finally, if none of those solutions work, perform a power cycle on your PS4. If the problem persists after all of these steps, contact Sony customer support for further assistance.

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