Fixing PS4 Controller Won’t Connect After Connecting To Phone

It’s a nice experience to connect your PS4 controller to your phone or use it on another device like a PC, tablet, or even another PlayStation console. But the problem then is that when you try to connect it back to the original PS4, it won’t usually connect.

Why Does This Issue Occur?

The reason is that when you connect your controller to another device, it changes the controller’s Bluetooth pairing. So when you go back to connect to your PS4, it’s looking for the old pairing and can’t find it, so it doesn’t connect.

How To Fix It?

The way to fix this problem is to simply unpair your controller from the other device it was connected to (i.e. your phone) and then pair it back with your PS4.

On your PS4, go to Settings > Devices > Bluetooth Devices and find the listing for your controller. Select it and then choose “Unpair“. Then, on your controller, hold down the PlayStation button and Share button at the same time until the light starts flashing. Now go back to your PS4 and choose “Add Devices” > “Bluetooth Devices” and it should find your controller and connect.

Additional Solutions

If that hasn’t fixed it for you, there are more things you can do to work around this problem.

Solution #1: Hard reset the PS4 controller

  1. The first is to turn off your PS4 console completely.
  2. Unplug your PS4 controller and perform a hard reset on it. To do this, just hold down the power button on the PS4 for about 7 seconds until it beeps and shuts off.
  3. Once done, connect your controller to the PS4 while it is still off. Turn on the PS4 and wait until it asks you to press the PS button.
  4. Turn on your PS4 controller by pressing the PS button and see if this has resolved the issue or not.

Solution #2: Connect To a different USB port

If that doesn’t work, try connecting the controller to a different USB port on the PlayStation. Sometimes the ports can get wonky, especially if you’ve never used them before.

Solution #3: Put the controller into Safe Mode

Another thing you can try is to put the controller into Safe Mode. To do this, turn off your PlayStation 4. Then, hold down the power button until you hear two beeps. This means that it’s in Safe Mode.

Once it’s in Safe Mode, connect your controller to the PS4 using a USB cable. Once it’s connected, press the PlayStation button on the controller. This should get it to connect.

Conclusion

If none of these things work, then there’s a chance that your controller is just broken and you’ll need to buy a new one. PlayStation makes great controllers so it shouldn’t be too hard to find a replacement.

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