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7 Responses

  1. Jad says:

    I was recently banned for offensive content despite the fact that I did not send any offensive content. I stay in a group chat with four of my friends and do not move anywhere else, and none of my friends reported me despite the fact that I did not say or send any offensive content.

    • PlayStation Expert says:

      Every PlayStation Network suspension is the result of a thorough investigation by PlayStation Safety staff. As a result, suspensions are final and cannot be reversed unless you were suspended for an account debt. Once you have paid off the balance, this will be removed.

  2. Jack says:

    Hello, on April 21 my account was hacked. I called Sony and gave them information about my birthdate, the most recent transaction, and other things. After assistance indicated they will send it to administration, I received notification that my information was invalid after three days. I called them again after using the same information when I was hacked a year ago, and when they asked for my system number, I gave it to them. Once more, support told me to wait for an administrative decision. My account can be shared, and PSN has permanently banned it, according to the correspondence I received today. I never divulge my account information to others, thus I’m shocked that I was banned due to a hack.

    • PlayStation Expert says:

      Every PlayStation Network suspension is the result of a careful investigation by the PlayStation Safety team. Suspensions are therefore irrevocable and cannot be challenged unless: You were suspended due to an account debt. Once the remaining sum is paid, this will be removed.

  3. Henry says:

    I recently got banned for offensive content, although I didn’t send any offensive content, I stayed in a group chat with four of my friends and didn’t move elsewhere, and none of my friends reported me despite the fact that I didn’t say or send any foul content. Is there any way I can get unbanned? Do you need any assistance, please?

    • PlayStation Expert says:

      Every PlayStation Network suspension is the result of a careful investigation by the PlayStation Safety team. Suspensions are therefore irrevocable and cannot be challenged unless: You were suspended due to an account debt. Once the remaining sum is paid, this will be removed.

  4. Creedence says:

    Try to get unbanned

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