PS4 Controller Not Responding | Fixed by Experts

The PS4 controller is an amazing tool that can be used to play your favorite games. However, there are times when it just won’t respond and you’re left wondering what the problem could be. In fact, it can be a frustrating experience when the PS4 controller isn’t responding, especially when you are in the middle of an intense game.

ps4 controller not responding

There are many reasons that cause PS4 controller not responding and it is important to figure out what is causing this issue before proceeding with any troubleshooting. In this article, we will discuss some common issues that might make PS4 controller not responding properly and give you tips on how to fix them.

Why PS4 Controller Isn’t Responding

reasons why PS4 controller is not responding
There are several reasons that could make your PS4 controller not responding to commands. Most common are:

  • The PS4 controller’s battery is weak and doesn’t have enough power.
  • The PS4 console itself is not receiving enough power, therefore it isn’t processing the signals received from the controller properly.
  • The PS4 controller’s firmware data is corrupted.
  • Wireless interference caused by some devices in the room in which your console is.
  • A bad performing PS4 internal hard drive that causes the PS4 system to lag or become slow, and this will affect the console’s response to the console signals.

How to fix a non-responding PS4 controller

We have already published a detailed article on PS4 controller not working where we’ve addressed almost all possible solutions you can try to fix your controller before deciding to buy a new replacement. So if the quick troubleshooting below doesn’t help you, please do visit that article for more details and additional tips.

So, before making up your mind to buy a new controller, let’s do quick troubleshooting to determine where the problem really is.

  • Try replacing the battery with a new one.
  • Make sure that your PSM is plugged in and there’s enough power so it can process signals from the controller without any problems.
  • Click on Power Saving Mode to reduce load on PS4 console system if possible, then try again to see if you’re able to fix your problem this time.
  • Try plugging the controller to a different USB port on your console or other devices in the room where you’re playing and see if it works.
  • If none of these methods work, then there might be some troubleshooting necessary for hardware issues with PS4 controllers that is outside this article’s scope.


You can’t really tell why the PS4 controller isn’t responding until you run several tests to figure out where the problem is. And the problem might be outside this article’s scope.

Once you have tried everything, you should seek the help of an expert and he will tell you what to do next, whether to buy a new controller or if it is possible to fix the current one in hand.

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6 Responses

  1. Dive says:

    The PS4 controller is not responding to this; I turned on my Dualshock 4 today and it worked perfectly for a while before gradually ceasing to work perfectly. The circle, triangle, x, and options buttons are the only ones that work. None of the sticks are functional.

    • PlayStation Expert says:

      Unplug and turn off your PS4 console. Locate the small reset button near the L2 button on the back of the controller. Push the button inside the tiny hole with a small tool. Hold down the button for 3-5 seconds.

  2. Ivan says:

    When I plug it in to charge, there is a brief yellow glow on, then back off. Same thing when I try to reset the controller – the yellow glow on the off.

    • PlayStation Expert says:

      If your PS4 controller isn’t connecting, try a different USB cable in case the first one failed. You can also reset the PS4 controller by pressing the button on its back. If your controller still does not connect to your PS4, you may need to contact Sony for assistance.

  3. Oliver says:

    my ps4 controller randomly stopped working, it was working till yesterday don’t know what happened

    • PlayStation Expert says:

      On the controller’s rear, close to the L2 button, is a tiny reset button. Push the button through the minuscule hole using a little tool. Press and hold the button for three to five seconds. Press the PS button after plugging in your console and connecting your controller with a USB connection.

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