PS5 Error Code [CE-100005-6] | Fixed by Experts
The PS5 Error that comes with code number [CE-100005-6] is one of the most common errors PlayStation-5 players encounter when they try to install a new game. The PS5 Error [CE-100005-6] takes place when a game Disc is inserted in the Disc player, and the user goes through the process of installing or loading that game, then suddenly an error message pops up saying: “Can’t download or copy. Something went wrong. CE-100005-6”.
In some cases, the Disc works properly once inserted and the user is able to run the installation or launch file, but then in the middle of this process Error [CE-100005-6] suddenly occurs.
Attempting to repeat that process won’t usually resolve the issue, even if you eject and insert the Disc again, although in some cases it would wonderfully work that way only.
So, how is it possible to fix PS5 Error [CE-100005-6]? Is it an easy issue or it needs a professional technician to work around it? Well, don’t worry, we lay out below every possible solution that you can carry out without the assistance of any professional. If nothing works for you, seeking help from others is your last resort.
What Is PS5 Error [CE-100005-6]?
PS5 Error [CE-100005-6] is that type of system errors that appears when a data process fails. It is classified as low-level that neither affects the functionality of the PS5 system nor other games/apps. That means if this Error happens to you, don’t worry about the other games/apps on your PS5, as it’s not critical and won’t pose any danger to the system.
Causes of Error [CE-100005-6]
PS5 users might experience Error [CE-10005-6] when attempting to install a game directly from the internet, and suddenly the connection is lost. In other words, the game installation process is interrupted by the disconnection from the internet. As a result, some files may get corrupted/damaged and Error [CE-100005-6] occurs.
Another reason that might cause PS5 Error Code [CE-100005-6] is when the game disc is dirty or has some scratch on the lower surface. The dirt or scratches prevent the disc player from properly reading the disc, thus some files might not be read properly and marked as damaged/corrupted.
Fixing PS5 Error [CE-100005-6]
Here are all possible solutions you can implement in order to fix PS5 Error [CE-100005-6].
1. Restarting the PS5
When you have any issue with your PS5 system, the very first step you have to make is to restart the console. Restarting can resolve so many issues related to the system performance, so don’t underestimate/overlook it.
It’s easy to restart PS5. It can be done in a very few and quick steps:
- To restart the PS5, you need to go to the PS5 control center menu, which you can access by pressing the PlayStation logo on your new DualSense controller.
- In the control center scroll all the way to the right-hand side of the menu until you’re hovering over the power button.
- Click the power button and you’ll be presented with three options to power down your console.
- This includes ‘Enter Rest Mode‘, ‘Turn Off PS5‘ and ‘Restart PS5‘
- Select your desired option from the three choices, in this case, ‘Restart PS5‘, which will close all games and apps, and restart your PS5.
Once the PS5 is restarted, try again to install/load the game that has caused Error [CE-100005-6] and check whether this has resolved the issue or not. If not, let’s try the other solutions to fix the PS5 Error [CE-100005-6].
2. Completely Disconnect the PS5 From Power
If just restarting the PS5 doesn’t resolve the problem, you have to try this method. This method has proved its efficiency in resolving some difficult issues related to the system performance.
What you have to do here is simple. Just turn off the PS5 then disconnect the power cable from the power outlet.
If you’re connecting your PS5 through a power strip, unplug it from it, and don’t just unplug the power strip connector from the wall outlet.
Once you have completely disconnected the PS5 from power, wait 5 minutes before connecting it again and turning it on.
Now insert the game disc and check whether restarting has PS5 has resolved Error [CE-100005-6] or not.
3. Check the Disc on Another PS5
Let’s find out what the real cause of PS5 Error [CE-100005-6]—Is it the disc or the PS5 system. To verify that, you need to use the disc on another PS5 and check whether it works fine or not. If it does, then the PS5 system might have some corrupted/damaged files that must be repaired. Otherwise, if you find out that the disc itself is what causes the problem, you may want to clean it properly first and try again.
4. Clean the Disc Carefully and Try Again
If you find out that the particular disc on which PS5 Error [CE-100005-6] occurs is the source of the problem, it might be dirty and need cleaning. Use a little alcohol with a piece of fabric and clean it gently and softly until you see it has become clean enough.
If you notice some major scratches on the lower surface of the disc, then it’s a strong indication that the disc is damaged and you have to get a new one.
5. Download the Particular Game Again
If PS5 Error [CE-100005-6] occurs when you try to run a particular downloaded game, some game files might be corrupted/damaged which prevents the game from loading properly. When you have to do here is to re-download the game and try to install it again. For that to happen you need first to delete the game from your system. Make sure to take a backup of any important files related to that game, such as screenshots and game saves.
6. Update the game and PS5 System Software
The game might have some incompatibility issues with the version of the PS5 system software you’re using. If there’s a new update for the game, go download it immediately and check whether it resolves the problem or not. Even PS5 system software updates can resolve this issue if it’s concerning incompatibility. Therefore, don’t delay downloading any newer updates for the PS5 system.
7. Factory Reset Your PS5
Ok, this is the last resort. If you’ve found out that the disc is working fine without any issue on another PS5, you will need now to factory reset the PS5.
Note that factory reset will totally erase all data on your PS5 internal storage device. So make sure to take a backup of your important data before doing that process.
In order to factory reset the PS5, you need first to enter the Safe Mode, and from there choose the option of factory reset the PS5.
Here’s how you can go to PS5 Safe Mode:
- Turn off your PS5 console by pressing the power button. This is the largest of the two buttons on the front of the console. The power indicator will blink for a second or two before turning off completely.
- With the system completely off, press and hold the power button again. Release it after you hear the PS5 make a second beep. The first beep will sound when you first press the power button. The second will occur and roughly seven seconds later.
- Connect the controller with the USB cable and press the PS button on the controller.
Your PS5 has now started in Safe Mode.
Now, from Safe mode, choose option #7 (Reset PS5 and reinstall System Software).
If the PS5 system is responsible for causing Error [CE-100005-6], then this shall fix that issue and get your Ps5 system back to the norm. Otherwise, if nothing has worked for you, you better consult your case with a professional for further assistance or just comment below so we may help you with this concern.