PS5 Error Code [CE-107857-8] | Fixed by Experts

by PlayStation Expert · 24/01/2022

One of the most annoying and difficult issues that occur in the PS5 system is Error Code (CE-107857-8). That error has affected a wide variety of PS5 users and prevented them from installing new games or updating their already-installed games. It usually happens when you lose access to the PSN because it’s is down or there are issues with your connection.

PS5 Error CE-107857-8

It can also happen if you’re trying to play on PS4 and PS5 at the same time, having more than one copy of the game. Additionally, PS5 Error (CE-107857-8) may happen if you try downloading games while playing them simultaneously. There are also other uncommon reasons that cause PS5 Error (CE-107857-8).

This article illustrates what PS5 Error Code CE-107857-8 means and how to fix it.

What Is PS5 Error [CE-107857-8]?

There have been a number of reported messages relating to this PS5 Error Code [CE-107857-8]. They all revolve around the same theme – installation failures, games stuck in download queues, and frequent crashes. Some users reported that their game would freeze up during play or just stop downloading for no reason at all. Others say they experienced unusual, long waiting times when trying to install an app/game and sometimes the process would just fail.

Sony themselves has suggested that the error arises when there has been an issue with an application loading correctly.

Most Common Causes of PS5 Error Code [CE-107857-8]

PS5 Error Code [CE-107857-8] can occur for several reasons, most commonly:

Corrupted game/update file–When you try to install a game from a damaged/scratched disc or you improperly downloaded the game and tried to run the installation file.
Incompatibility Issue with PS5 System Software Version–Some game manufacturers haven’t properly coded their games to be absolutely compatible with the newest PS5 system software, therefore they won’t install and Error Code [CE-107857-8] will show up.
Some Fundamental files in PS5 System Software are corrupted/missing. As a result, part of the system will malfunction and cause errors.
No enough space on the PS5 internal storage device.
Abrupt power issue or unreliable power feeding which significantly impacts the performance of PS5 and makes it behave weirdly.
Unknown issue with the system cache.

These are the most common reasons that may cause Error [CE-107857-8] on PS5. So, how to fix it and get the PS5 running smoothly and flawlessly like before without this issue?

Fixing PS5 Error [CE-107857-8]

Fixing Error (CE-107857-8) on PS5
The first and foremost thing you have to do with any error on PlayStation systems is to turn off the PS5 console, unplug it from the power outlet, wait 3-5 minutes, then turn it on again.

This has proven to resolve any issues. One of the benefits of it is that it clears out the PS5 system cache that might be a reason for the problem.

That said, hopefully, Error [CE-107857-8] you are getting on PS5 can be resolved in this simple way. If not, here are a few solutions we would suggest for this issue:

1. Free Up Space on PS5 Storage Device

The PS5 console uses an SSD as its main internal storage device, and as savvies know that SSDs need between 15-20% of their storage capacity to be FREE in order to operate flawlessly at maximum performance.

Therefore, if your PS5 internal storage is almost full or has less than 15% of free space, you should consider freeing it up for the new game you want to install and to avoid PS5 Error [CE-107857-8] in the future.

1. Rebuild PS5 Database

Rebuild PS5 database
Rebuilding the PS5 database can resolve many performance issues in the PS5 system software, and Error [CE-107857-8] might be one of these errors that can be fixed by rebuilding the PS5 database.

In order for one to rebuild their PS5 database they must first power off any attached devices such as controllers, USB storage drives, Bluetooth headsets, etc., making sure not to leave them connected when powering back up because these items can interfere with device startup; do not turn on Airplane mode either since Sony has said WiFi will also need to go offline during this process which may lead some users being unable to access internet services unless PSN is turned off.

Here are how you can rebuild the PS5 database:

You have first to start your PS5 console in Safe Mode. In order to do that, follow the steps below:
1. Turn off your console by holding the power button for three seconds. The power indicator will blink for a few moments before turning off.
2. Once the console is off, press and hold the power button again. Release it after you hear the second beep — one beep will sound when you first press, and another seven seconds later.
3. Connect the controller with the USB cable and press the PS button on the controller.
Select “Rebuild Database” which starts automatically upon confirmation of selection;

Once the PS5 database rebuilding is complete, you’ll have to restart PS5 and wait for PS5 to finish rebooting and see whether that has fixed PS5 Error [CE-107857-8] or not.

2. Update PS5 System Software

To update the PS5 system software to the latest version, you will need to go on PSN and download PlayStation Update. After that, reboot your PS4 by going into Settings > Power Saving Mode & Standby Management > System Restart/Shut down. PS5 will reboot and PSN will automatically start downloading the update.

Sony recommends that PS5 users should always keep their PS5 system software up to date, as this reduces the risk of error occurrences, including PS5 Error [CE-107857-8].

To check if the PS5 system is up to date, go on Settings > System Software Update > Check Now.

3. Restore PS5 License

In PS5, the PS5 License includes PSN User Agreement, which can help PS5 users to play games on their game console.

The [CE-107857-8] error code in PS5 is caused by an invalid signature when downloading content on your console. One of the causes could be an issue with the PSN account.

If you didn’t agree with the PSN User Agreement, or if there’s any kind of issue with your account, and you don’t restore the PS5 license, you will get PS5 Error Code (CE-107857-8).

You can try restoring the PS5 License by going to Settings > Users and Accounts > Other > Restore Licenses.

4. Re-enable Sharing and online play

When PS5 is connected to PSN, there are two ways PS5 users can share content. You can either share the PS5 games with other PS5 users that you know (online sharing) or you could allow PSN friends to use your PS4 automatically when they sign in on their PS4 (remote play).

Disabling Sharing and Online Play on PS5 might cause Error (CE-107857-8) when trying to install/update a game.

To enable that feature, close all games/apps and go to Settings > Users and Accounts > Other > disable then re-enable console sharing and online play.

5. Reset Network Settings

Resetting the PS5 network settings may help fix PS5 Error [CE-107857-8]. Here’s how to do that:

Go to Settings App > Select Devices > Press Options (Small box with three dots next to Wireless Controller)
Now press Settings on the right side.
Scroll down to Network and press Set Default Setting
Press Restart PS Now.

5. Reset Your Router & Redownload the Game

Your PSN service might be experiencing a hiccup. This is very common, and the PSN will quickly adjust to fix this issue. If you’re still having trouble downloading games after resetting your console or checking for PSN service updates, try redownloading the game from the PlayStation Store. From there, it should start working and PS5 Error (CE-107857-8) is supposed to be resolved.

6. Reset PS5 System

If none of the solutions above has worked for you, it’s time to reset the PS5 system and reinstall the PS5 system software from scratch, as there might be some compatibility issue or system file conflict/corruption on the PS5.

Note that using this method will erase everything on your console, including user data and saves.

Navigate to the Settings menu (cog icon)
Select System software
Select Reset options
Select Reset your console
Select Reset

After a few minutes, your PS5 will automatically reset itself and boot into the standard setup screen.

Conclusion

This blog post has given you the information needed to fix your PS5 error code CE-107857-8. You should now be able to play all of your favorite games that were previously unplayable with this pesky error message. If you have any questions or need help, feel free to leave a comment below!

What Causes PS5 Error Code (CE-107857-8)?

PS5 Error (CE-107857-8) is usually caused when the PS5 system fails to fully process the game files for some reason. This can be due to file conflicts, hardware failure, power fluctuation, and son on.