How to Fix PS5 Error Code (NW-102254-4)

If you are trying to connect your PS5 to the internet or use online features, you may encounter the error code NW-102254-4. This error means that your PS5 is unable to connect to the server. This can be caused by various factors, such as network settings, router issues, server maintenance, or system software updates. In this article, we will show you some possible solutions to fix this error and enjoy your online gaming experience.

Solution 1: Check the PlayStation Network Status

The first thing you should do when you encounter the error code NW-102254-4 is to check the PlayStation Network status. Sometimes, the error may be due to server maintenance or outage, which is beyond your control. You can check the status of the PlayStation Network services on the official website or on your PS5 console. If any of the services are down or under maintenance, you will have to wait until they are restored before you can connect online.

Solution 2: Restart Your PS5 and Router

Another possible solution to fix the error code NW-102254-4 is to restart your PS5 and router. This can help refresh your network connection and resolve any minor glitches that may prevent your PS5 from connecting to the server. To restart your PS5, follow these steps:

  • Press and hold the power button on your PS5 console until you hear a second beep.
  • Wait for the power indicator light to turn off completely.
  • Unplug the power cord from the back of your PS5 console and wait for at least 30 seconds.
  • Plug the power cord back into your PS5 console and press the power button to turn it on.

To restart your router, follow these steps:

  • Unplug the power cord from your router and wait for at least 30 seconds.
  • Plug the power cord back into your router and wait for it to boot up completely.
  • Check if your PS5 can connect to the internet and access online features.

Solution 3: Use a Wired Connection

If you are using a wireless connection to connect your PS5 to the internet, you may want to switch to a wired connection instead. A wired connection can provide a more stable and faster network connection than a wireless connection, which can reduce the chances of encountering the error code NW-102254-4. To use a wired connection, follow these steps:

  • Connect an Ethernet cable from your router to your PS5 console.
  • On your PS5 console, go to Settings > Network > Settings > Set Up Internet Connection > Set Up Using LAN Cable.
  • Follow the on-screen instructions to complete the setup.

Solution 4: Update Your System Software

Sometimes, the error code NW-102254-4 may be caused by outdated system software on your PS5 console. Updating your system software can help fix any bugs or issues that may affect your network connection and online features. To update your system software, follow these steps:

  • On your PS5 console, go to Settings > System > System Software > System Software Update and Settings > Update System Software.
  • If there is an update available, select Update Using Internet and follow the on-screen instructions to download and install the update.
  • If there is no update available, select Check for Update Manually and follow the on-screen instructions to check if there is an update available on Sony’s servers.
  • After updating your system software, check if the error code NW-102254-4 is resolved.

Conclusion

The error code NW-102254-4 can be frustrating when you want to play online games or use online features on your PS5 console. However, by following the solutions above, you may be able to fix this error and enjoy your online gaming experience. If none of the solutions work for you, you may want to contact PlayStation Support for further assistance.


Frequently Asked Questions

Here are some common questions and answers related to the error code NW-102254-4:

What does the error code NW-102254-4 mean?

The error code NW-102254-4 means that your PS5 is unable to connect to the server. This can be caused by various factors, such as network settings, router issues, server maintenance, or system software updates.

How do I fix the error code NW-102254-4?

Some possible solutions to fix the error code NW-102254-4 are:

  • Check the PlayStation Network status
  • Restart your PS5 and router
  • Use a wired connection
  • Update your system software

How do I check the PlayStation Network status?

You can check the status of the PlayStation Network services on the official website or on your PS5 console. If any of the services are down or under maintenance, you will have to wait until they are restored before you can connect online.

How do I update my system software?

To update your system software, go to Settings > System > System Software > System Software Update and Settings > Update System Software. If there is an update available, select Update Using Internet and follow the on-screen instructions to download and install the update. If there is no update available, select Check for Update Manually and follow the on-screen instructions to check if there is an update available on Sony’s servers.

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