PS5 Controller Won’t Turn Off: Complete Fix Guide for 2025
If your PS5 controller won’t turn off, no matter what buttons you press or how long you wait—it’s more common than you think. In 2025, more users are reporting this issue due to firmware glitches, connection bugs, or even settings they didn’t know existed.
In this guide, we’ll break down why your DualSense controller refuses to shut down and how to fix it in just a few minutes. Whether it’s stuck in a loop or won’t power off after gameplay, we’ve gathered solutions from Sony, tech experts, and real users.
Common Symptoms of PS5 Controller Not Turning Off
Here’s what users are dealing with:
- Controller stays on even after PS5 shuts down
- Light bar won’t turn off and stays dim or solid
- Pressing the PS button has no effect
- Controller drains battery even when not in use
Why Your PS5 Controller Won’t Turn Off
Here are the most common reasons:
1. Rest Mode Settings
If your PS5 is in Rest Mode, it may continue to power and charge the controller.
2. Bluetooth Connection Glitch
Controllers connected wirelessly can stay stuck in “active” mode, especially after system crashes or unstable updates.
3. Outdated Firmware
If the controller software hasn’t been updated, it may bug out and not respond to shutdown commands.
4. Sync Bug or Ghost Connection
Sometimes your controller stays “linked” to a previous console or device, preventing it from powering down.
5. Unresponsive System
The PS5 itself might not be sending the shutdown signal properly if the system crashes or hangs.
How to Fix a PS5 Controller That Won’t Turn Off
Let’s start with the simplest methods and work our way up.
1. Turn Off the Controller via PS5 Menu
Steps:
- Press the PS button once to bring up the Control Center
- Scroll to Accessories icon
- Select Wireless Controller > Turn Off
This is the standard way, but it often gets overlooked.
2. Wait for Auto Power Off (If Enabled)
By default, the PS5 will turn off inactive controllers after 10 to 60 minutes.
Check Settings:
- Go to Settings > System > Power Saving
- Adjust “Set Time Until Controllers Turn Off”
3. Manually Shut Off via PS Button Hold
If you can’t access the menu:
- Hold down the PS button for 10–15 seconds
- Light should fade and controller powers off
If it doesn’t work, move to the next fix.
4. Reset the Controller
This resolves most weird behavior.
Steps:
- Find the reset button hole on the back (near L2 trigger)
- Use a pin or paperclip to press it for 5 seconds
- Plug in and reconnect with the console
5. Disconnect From Bluetooth Devices
The controller might be trying to stay connected to another PS5, PC, or mobile device.
Steps:
- Go to Settings > Accessories > Bluetooth Accessories
- Remove any unwanted devices
- Reconnect fresh
6. Power Cycle the Console
Steps:
- Shut down PS5 completely (not Rest Mode)
- Unplug from wall for 2–3 minutes
- Plug back in and restart
This helps reset signal issues that keep the controller ‘alive.’
7. Update Controller Firmware
Steps:
- Connect controller via USB
- Go to Settings > Accessories > Controller (General)
- Choose Wireless Controller Device Software
- Update if available
Outdated firmware is a common cause of power glitches.
8. Let the Battery Fully Drain
If nothing else works, let the controller sit until the battery dies.
Once empty, charge and reconnect. This can clear memory issues or bugs stuck in standby.
When It’s Time to Worry
You may need to contact Sony Support or consider replacement if:
- Controller never turns off despite resets and updates
- It heats up while idle
- The battery drains overnight even when disconnected
- The controller stays on with no PS5 nearby
These can be signs of internal hardware faults.
Tips to Avoid This Problem
- Update firmware regularly to avoid software bugs
- Always shut down from menu when done playing
- Avoid Rest Mode if you experience frequent sync issues
- Unpair from other devices to avoid confusion
- Charge only with official or trusted cables
Final Thoughts
In most cases, a PS5 controller that won’t turn off is caused by either a settings conflict or a minor software glitch. A quick reset, menu shutoff, or firmware update usually solves it.
But if none of those work, try draining the battery or contacting Sony support. You shouldn’t have to deal with a controller that’s always glowing—and now, you don’t have to.
