How to Fix PS5 Error Code (CE-112839-4): A Connection Error Has Occurred

If you own a PS5, you may have encountered the error code CE-112839-4 when trying to launch a game or an app on your console. This error message indicates that there is a connection error that prevents the game or the app from starting properly. This can be very annoying, especially if you want to enjoy your favorite games on your PS5.

Fortunately, there are some possible solutions that you can try to fix this error and get back to gaming. In this article, we will explain what causes the error code CE-112839-4, and how you can fix it using different methods. We will also provide some tips on how to prevent this error from happening again in the future.

What Causes the Error Code CE-112839-4?

The error code CE-112839-4 is usually caused by one of the following reasons:

• Your PS5 system software is outdated or corrupted. This can affect the compatibility and performance of your games and apps, and cause them to crash or fail to launch.
• Your game or app data is corrupted or incomplete. This can happen due to a faulty download, installation, or update process, or due to a damaged storage device.
• Your PS5 console is overheating or has a hardware problem. This can affect the stability and functionality of your system, and cause it to malfunction or shut down unexpectedly.
• Your internet connection is unstable or slow. This can affect the communication between your PS5 console and the PlayStation Network, and cause errors or delays.

How to Fix the Error Code CE-112839-4?

Depending on the cause of the error, you can try one or more of the following methods to fix the error code CE-112839-4:

Method 1: Update Your PS5 System Software

One of the most common and effective ways to fix the error code CE-112839-4 is to update your PS5 system software to the latest version. This can resolve any compatibility or performance issues that might be causing the error. To update your PS5 system software, follow these steps:

1. Turn on your PS5 console and connect it to the internet.
2. Go to Settings > System > System Software > System Software Update and Settings > Update System Software.
3. Select Update Using Internet and follow the on-screen instructions to download and install the latest system software update.
4. Restart your PS5 console and try launching your game or app again.

If this method does not work, or if you are unable to connect your PS5 console to the internet, you can also try updating your system software using a USB device. To do this, you will need a USB flash drive with at least 1 GB of free space, formatted as FAT32 or exFAT. You will also need a computer with an internet connection. Follow these steps:

1. On your computer, go to the PlayStation website and download the latest system software update file for PS5.
2. Create a folder named PS5 on your USB flash drive, and inside it, create another folder named UPDATE.
3. Copy the system software update file (PS5UPDATE.PUP) into the UPDATE folder on your USB flash drive.
4. Safely eject your USB flash drive from your computer and plug it into one of the USB ports on your PS5 console.
5. Turn off your PS5 console completely by pressing and holding the power button for at least three seconds, until you hear a second beep.
6. Press and hold the power button again until you hear two beeps, then release it. This will start your PS5 console in safe mode.
7. Connect your controller to your PS5 console using a USB cable and press the PS button.
8. Select Update System Software > Update from USB Storage Device and follow the on-screen instructions to install the system software update from your USB flash drive.
9. Restart your PS5 console and try launching your game or app again.

Method 2: Rebuild Your PS5 Database

Another possible way to fix the error code CE-112839-4 is to rebuild your PS5 database. This is a process that scans and repairs any corrupted or missing data on your PS5 storage device, and optimizes its performance. To rebuild your PS5 database, follow these steps:

1. Turn off your PS5 console completely by pressing and holding the power button for at least three seconds, until you hear a second beep.
2. Press and hold the power button again until you hear two beeps, then release it. This will start your PS5 console in safe mode.
3. Connect your controller to your PS5 console using a USB cable and press the PS button.
4. Select Rebuild Database and follow the on-screen instructions to start the process.
5. Wait for the process to complete, then restart your PS5 console and try launching your game or app again.

Note: Rebuilding your PS5 database will not delete any of your saved data, games, or apps, but it might take some time depending on the size and condition of your storage device.

Method 3: Delete and Reinstall Your Game or App

If the error code CE-112839-4 is specific to a certain game or app, you can try deleting and reinstalling it to fix the error. This can remove any corrupted or incomplete data that might be causing the error, and ensure that you have the latest version of the game or app. To delete and reinstall your game or app, follow these steps:

1. Go to Settings > Storage > Console Storage > Games and Apps.
2. Select the game or app that you want to delete and press the Options button on your controller.
3. Select Delete and confirm your choice.
4. Go to Settings > Storage > Extended Storage (if you have an external storage device connected to your PS5 console).
5. Repeat steps 2 and 3 to delete the game or app from your external storage device as well (if applicable).
6. Go to your game library and select the game or app that you want to reinstall.
7. Select Download (if it is a digital game or app) or Insert Disc (if it is a disc-based game) and follow the on-screen instructions to reinstall the game or app.
8. Try launching your game or app again.

Method 4: Check Your Internet Connection

If none of the above methods work, you might have a problem with your internet connection. This can affect the communication between your PS5 console and the PlayStation Network, and cause errors or delays. To check your internet connection, follow these steps:

1. Go to Settings > Network > Connection Status.
2. Check if you are connected to the internet and if your connection is stable and fast.
3. If you are using a wired connection, make sure that your LAN cable is not damaged or loose, and that it is plugged into the correct port on your PS5 console and your router or modem.
4. If you are using a wireless connection, make sure that your Wi-Fi signal is strong and stable, and that there are no obstacles or interference between your PS5 console and your router or modem.
5. If you have any problems with your internet connection, try using a different cable, router, modem, or Wi-Fi channel, or contact your internet service provider for assistance.

How to Prevent the Error Code CE-112839-4 from Happening Again?

To prevent the error code CE-112839-4 from happening again in the future, you can follow some simple tips and best practices:

• Keep your PS5 system software updated to the latest version at all times. This will ensure that your games and apps are compatible and run smoothly on your console.
• Keep your games and apps updated to the latest version as well. This will fix any bugs or glitches that might cause errors or crashes.
• Avoid downloading, installing, or updating multiple games or apps at the same time. This can overload your storage device and cause data corruption or errors.
• Avoid interrupting the download, installation, or update process of your games or apps. This can also cause data corruption or errors.
• Avoid turning off your PS5 console while a game or an app is running or updating. This can also cause data corruption or errors.
• Use a reliable internet connection when downloading, installing, or updating your games or apps. This will prevent any interruptions or errors due to network issues.
• Use a compatible external storage device when expanding your PS5 storage capacity. Make sure it meets the minimum requirements and is formatted as exFAT.
• Keep your PS5 console in a well-ventilated and cool place. Avoid placing it near heat sources, direct sunlight, or other electronic devices that might generate heat.
• Keep your PS5 console clean and dust-free. Use a can of compressed air or a soft brush to gently clean the vents and remove any dust or dirt regularly.

Conclusion

The error code CE-112839-4 is a common connection error that can affect your PS5 gaming experience. However, by following the methods and tips in this article, you can fix this error and enjoy your games and apps without any problems.

We hope this article was helpful and informative for you. If you have any questions, comments, or feedback, feel free to leave them below. Thank you