Help Me Please: My PS5 Won’t Turn On—How To Fix It?

Question:

Hey everyone,

So I’m hoping someone here might have some advice because I’m at my wit’s end. My PS5 decided to completely die on me yesterday and now it won’t turn on at all. 😫

Here’s what happened:

I was in the middle of a God of War Ragnarök session (loving the game, by the way!), when suddenly the screen went black and the console just shut off. No warning, no nothing. I tried turning it back on, but it’s completely unresponsive. No lights, no beeps, no fan – nothing. It’s like it’s bricked!

What I’ve tried so far:

• Checked the power cable and outlet: Made sure it’s securely plugged in and tried a different outlet, but no luck.
• Held down the power button: Tried holding it down for 15 seconds, then 30 seconds, but still no response.
• Unplugged it for a while: Left it unplugged for about an hour, then tried again, but still nothing.

I’m starting to get really worried. This PS5 is only about a year old, and I’ve taken good care of it. It’s never been dropped or anything.

Has anyone else experienced this issue?

If so, were you able to fix it? Did you have to send it in for repairs? Any advice or suggestions would be greatly appreciated!

Thanks in advance!

Answer:

It’s frustrating when your PS5 suddenly refuses to power on. Here are some of the most common culprits:

Power Issues:

• Faulty power cable: The cable itself might be damaged. Try a different cable to see if that’s the issue.
• Outlet problems: The outlet might not be working. Test it with another device or try a different outlet, bypassing any power strips or surge protectors.
• Power surges: A sudden surge in electricity can sometimes damage the internal power supply.

Console Problems:

• Overheating: If the PS5 gets too hot, it might shut down to protect itself. Make sure it has adequate ventilation and isn’t covered or in a confined space.
• Software glitches: Sometimes a software error can cause the console to lock up. This can often be resolved by restarting in Safe Mode (more on that below).
• Hardware failure: In some cases, an internal component like the power supply or motherboard might have failed.
• Rest Mode bug: There’s a known issue where the PS5 sometimes fails to power on properly after being in Rest Mode.

External Factors:

• HDMI issues: Though rare, a problem with the HDMI connection can sometimes prevent the PS5 from powering on properly. Try a different HDMI cable or port on your TV.
• External hard drive problems: A faulty external hard drive can sometimes interfere with the PS5’s startup process. Try disconnecting it.

Troubleshooting Steps:

1. Check the basics: Make sure the power cable is securely connected to both the PS5 and a working wall outlet.
2. Try a different outlet: Bypass any power strips and plug the PS5 directly into a wall outlet.
3. Inspect the power cable: Look for any visible damage to the cable.
4. Let it cool down: If the PS5 feels hot, give it some time to cool down before trying again.
5. Try Safe Mode: Hold down the power button for about 15 seconds until you hear two beeps. This will boot the PS5 into Safe Mode, where you can try restarting it or rebuilding the database.

If none of these steps work, it’s likely a more serious hardware issue, and you might need to contact Sony for repair options.