PS5 Error Code (CE-102175-6) | Fixed by Experts

The PS5 error code (CE-102175-6) emerges as a result of a failed attempt to update the PS5 controller. This issue manifests with an on-screen notification that reads, “Can’t complete the update. If your DualSense wireless controller is turned off, press the (ps) button.” This error essentially indicates that the firmware update for the DualSense controller could not be successfully executed.

Below are the common fixes for this error. You can also view this deeply-researched article on fixing PS5 Error Code (CE-102175-6) on the official gaming academy website:

Fixing A PS5 Controller That Won’t Update [Error: CE-102175-6]

Common Fixes

If you’re encountering issues with updating your PS5 controller and are facing error codes like CE-102175-6, there are several common fixes you can try:

1. Check Battery Level: Ensure that your DualSense wireless controller has sufficient battery life. A low battery might prevent the update from completing successfully. Charge the controller or connect it to a power source using a USB cable.
2. Connect the Controller: Ensure that the DualSense controller is properly connected to the PS5 console. If you’re updating wirelessly, try using a USB cable to connect the controller directly to the console.
3. Restart the PS5 and Controller: Perform a full restart of both the PS5 console and the DualSense controller. Turn off the PS5, unplug it from the power source, wait for a few minutes, and then restart both the console and the controller.
4. Update via USB: Download the latest firmware update for the PS5 controller from the official PlayStation website onto a USB drive. Connect the USB drive to the PS5 and update the controller manually. Make sure to follow the official instructions provided by PlayStation for this process.
5. Stable Internet Connection: Ensure that your PS5 console has a stable and reliable internet connection. A poor connection could lead to update failures. You may want to restart your router or try connecting the PS5 to the internet through a wired Ethernet connection for a more stable update process.
6. Update System Software: Make sure that your PS5 console’s system software is up to date. Sometimes, controller updates are dependent on the console’s firmware, so updating the PS5 system software may resolve the issue.
7. Contact PlayStation Support: If the issue persists after trying the above steps, consider reaching out to PlayStation support. They may provide specific guidance based on your situation and help troubleshoot any hardware or software issues.

Remember to follow any official instructions provided by PlayStation when attempting updates or troubleshooting, and be cautious about unofficial methods that could potentially harm your console or controller.