PS5 Error Code (NW-102216-2) Fixed By Experts
If you own a PS5, you may have encountered the error code NW-102216-2 while trying to play some games or access some features. This error code means that your PS5 console is unable to connect to the server, and it can prevent you from enjoying your gaming experience. Fortunately, there are some possible solutions that you can try to fix this error code and get back to your PS5 fun. In this article, we will explain what causes this error code, how to troubleshoot it, and how to prevent it from happening again.
What Causes PS5 Error Code (NW-102216-2)?
According to some PS5 users on Reddit, the error code NW-102216-2 occurs when your PS5 console loses connection to the server. This can happen due to various reasons, such as:
- A network issue on your end, such as a weak or unstable Wi-Fi signal, a faulty router or modem, or a firewall blocking the connection.
- A network issue on Sony’s end, such as a server outage, maintenance, or high traffic.
- A software issue on your PS5 console, such as a corrupted or outdated system software or game update.
How to Troubleshoot PS5 Error Code (NW-102216-2)?
Depending on the cause of the error code, there are different steps that you can take to troubleshoot it and restore your connection. Here are some of the most common and effective solutions that you can try:
Solution 1: Restart Your PS5 Console
The first and simplest thing that you can do is to restart your PS5 console. Sometimes, the error code NW-102216-2 can be resolved by refreshing your console and verifying your connection. To do this, follow these steps:
- Press the PS button on your controller to open the Control Center.
- Select the Power icon from the bottom right of the screen.
- Select Restart PS5 and confirm.
- Wait for the console to reboot and check if the error code is gone.
Solution 2: Check the PSN Server Status
Another easy and effective solution is to check the status of the PlayStation Network (PSN) servers. Sometimes, the error code NW-102216-2 can be caused by a problem on Sony’s end, such as a server outage or maintenance. To do this, follow these steps:
- Go to PlayStation Network Service Status on your browser.
- Check if there are any issues or alerts affecting the PSN services, such as Gaming and Social, PlayStation Store, PlayStation Now, PlayStation Video, or PlayStation Music.
- If there are any issues or alerts, wait for Sony to resolve them and try again later.
- If there are no issues or alerts, the problem may be on your end or your PS5 console.
Solution 3: Power Cycle Your Router and Modem
Another possible solution is to power cycle your router and modem. This can help to clear any temporary network issues that may be causing the error code NW-102216-2. To do this, follow these steps:
- Turn off your router and modem by unplugging them from the power source or using the power button.
- Wait for about 10 minutes and then plug them back in or turn them on again.
- Wait for the router and modem to reconnect to the internet and check the signal strength and stability.
- Turn on your PS5 console and check if the error code is gone.
Solution 4: Use a Wired Connection
If you are using a wireless connection for your PS5 console, you may want to switch to a wired connection instead. A wired connection can provide a more stable and reliable connection than a wireless one, which can reduce the chances of getting the error code NW-102216-2. To do this, follow these steps:
- Connect an Ethernet cable from your router or modem to the LAN port on the back of your PS5 console.
- Go to Settings > Network > Settings > Set Up Internet Connection > Use a LAN Cable.
- Follow the on-screen instructions to complete the setup and test the connection.
- Check if the error code is gone.
Solution 5: Update Your System Software and Game
Another possible cause of the error code NW-102216-2 is that your system software or game is outdated or corrupted. Updating your system software and game can help to fix any bugs or glitches that may be affecting your connection. To do this, follow these steps:
- Go to Settings > System > System Software > System Software Update and Settings > Update System Software.
- Select Update Using Internet and wait for the download and installation to complete.
- Restart your PS5 console and check if the error code is gone.
- Go to Settings > Storage > Games and Apps > Installed > Select Game > Options Button > Check for Update.
- Select Download and Install if there is an update available and wait for it to complete.
- Restart your PS5 console and game and check if the error code is gone.
Solution 6: Contact PlayStation Support
If none of the above solutions work for you, you may need to contact PlayStation Support for further assistance. They can help you diagnose the problem and provide you with more specific solutions based on your situation. You can contact them through their website, phone number, live chat, or social media.
How to Prevent PS5 Error Code (NW-102216-2) from Happening Again?
To prevent the error code NW-102216-2 from happening again, you can take some preventive measures to ensure that your connection is always stable and secure. Here are some tips that you can follow:
- Keep your router and modem in a well-ventilated and dust-free area, away from any sources of interference or obstruction.
- Use a high-quality Ethernet cable and avoid using any splitters, adapters, or extenders.
- Keep your system software and game updated to the latest version and check for updates regularly.
- Avoid downloading or streaming anything on other devices that may use up your bandwidth while playing on your PS5 console.
- Check the PlayStation Network Service Status before playing to see if there are any issues or maintenance on Sony’s end.
The error code NW-102216-2 can be a frustrating issue that can ruin your PS5 gaming experience. However, by following the solutions and tips in this article, you can fix this error code and prevent it from happening again. We hope that this article was helpful and informative for you. If you have any questions or feedback, please feel free to leave a comment below.