Why PS5 Won’t Load Games and How to Fix It

The PlayStation 5 (PS5) is Sony’s latest gaming console, offering gamers a wide variety of games and features. But, like any device, it is not without its flaws. One of the most common issues reported on the PS5 is that games won’t load. If you’ve experienced this issue, you’ll want to know why PS5 won’t load games and how to fix it.

PS5 won't load games

What Causes Games Not to Load on PS5?

There can be several reasons why a game won’t load on the PS5:

  • The most common cause is a lack of available storage space. The PS5 requires a minimum of 825 GB of storage space, so if your console is running low on space, games may not load.
  • Another common cause of games not loading is a connection issue. If your console isn’t properly connected to the internet, games won’t be able to access the necessary online content.
  • Finally, an issue with the game itself can cause games not to load. If the game is corrupted or incompatible with the PS5, it won’t be able to load.

How to Fix Games Not Loading on PS5

If you’re experiencing issues with games not loading on your PS5, there are a few steps you can take to troubleshoot the issue.

1. Check Storage Space

The first step is to check your PS5’s storage space. If your console is running low on storage, you won’t be able to load games. To check your storage space, go to Settings > System > Storage.

If you’re running low on space, you can free up space by deleting unused games and apps, or by transferring them to an external hard drive.

2. Check Network Connection

If your console is not properly connected to the internet, games won’t load. To check your connection, go to Settings > Network > Test Internet Connection. If the test fails, you can try resetting your router or using an ethernet cable instead of Wi-Fi.

3. Check Game Compatibility

If the game you’re trying to play is not compatible with the PS5, it won’t load. To check if a game is compatible with your console, search for it on the PlayStation Store. If the game is not available, you won’t be able to play it on your PS5.

User Experience

Solution #1

It’s your Internet connection

I had the same issue, tried to restart my PS5 and it would be in shutdown limbo.. sound familiar?

Re-verify your Internet connection and it’ll all be fixed. The reason your games aren’t loading is that they don’t pass the verification process (loading your online preferences, profile etc) or alternatively your ps5 can’t verify you own the game you’re trying to play with your psn account, so it goes into a weird limbo state and doesn’t fully load (or unload) the game. It doesn’t tell you this or show a lock on your games unless you clear cache (which you need to go into safe mode for) It was once I cleared my cache I seen the locks against all my games which suggested it couldn’t verify my purchases, so checked the Internet connection.

Solution #2

Best bet is to preform a factory reset, and don’t forget to do a backup before you do so.

Solution #3

I reset my wifi router and it randomly worked. Try that, hope it works.


The PlayStation 5 is an incredibly powerful console, but it’s not without its flaws. If you’ve experienced an issue where games won’t load, it’s likely due to a lack of available storage space, a connection issue, or an incompatible game. To fix the issue, you should check your storage space, network connection, and game compatibility. If you’re still having trouble, contact Sony for additional help.

PS5 Won’t Read Discs FAQ

Why are my games not loading on PS5?

If your PlayStation won’t read any discs, you may have to factory reset it. Doing so will delete your game files and restore your console back to factory default settings. Before you do so, make sure to back up those files using PlayStation Plus cloud storage or with an external drive.

How do I clear cache on PS5?

- Turn off your PS5. It should be fully turned off, not in Rest Mode. - Hold the power button on the PS5 until you hear a second beep. … - Connect your controller using the USB cable. - Press the PS Button on the controller. - Use the D-pad to navigate down to “5. … - Choose “1. … - Select “OK.”

Why is my game stuck downloading PS5?

The simplest fix for the PS5 download stuck error is to pause and then resume the download. If the progress bar won’t move for an extended period of time, simply navigate to the PS5 “Downloads/Uploads” menu before highlighting the problem download and selecting to pause then resume it.

Why is my PlayStation not downloading games?

Restart Your Internet Router. PS4 game won’t download smoothly if you have a poor network connection. To fix the issue, you can try restarting your router. Unplug the router’s power cable from the outlet, and then wait for about 30 seconds and re-plug the power cable.

You may also like...

Leave a Reply

Your email address will not be published. Required fields are marked *