How To Fix PS4 controller light on but not working

Your DualShock 4 controller likely functions correctly most of the time when its light is on. But it’s annoying when your PlayStation 4 controller doesn’t work although the light is on.

Let’s look at remedies so you can resume playing when your PS4 controller’s light is on yet not working.

Why Is The PS4 Controller Light On But Not Working?

Here are different reasons for this issue:

  • Unstable/defective USB or Bluetooth connection
  • Damaged USB cables (In case you’re connecting your controller wirily.)
  • Weak/degrading battery.
  • Several devices share the same connection.
  • Bad or fake controllers

As a result, you may see weird behaviors from your controller if one of these cases exists.

Fixing PS4 Controller Light On But Not Working

You can attempt the following quick, simple, and effective fixes if your PS4 controller light is on but not working:

Use a USB data cable to connect the PS4 controller

When you experience a connection problem with your PS4 controller although its light is on, this is typically the first option to attempt. Try a different USB cable if the default one that came with the PS4 console doesn’t work.

It’s also crucial to remember that a USB cable should be used in addition to a micro-USB connector. Connect the PS4 controller and console using the functional cable after making sure it is in good working order. The console should then be restarted. The console will quickly recognize your controller, letting you know if it is working.

Reset the PS4 controller

Another quick and simple solution to the charging but not connecting challenge is presented here. So, how do you go about doing this?

  1. Turn off the PlayStation 4 entirely.
  2. Locate the reset button (quick hint: it’s in a tiny hole near the L2 shoulder button on the back of the PS4 controller). Use a pin, a paper clip that has been opened, or something similar to push the button and keep it down for a few seconds. Next, let go of the button.
  3. Connect your controller to your PS4 system in step three. then switch on your PS4. After that, connecting the controller to the PS4 system should be simple.

You can learn more on PS4 controller reset from this guide.

Restart the PS4 system entirely

The issue may be caused by a number of PS4 console-related problems that result in the PS4 Controller charging but not connecting. Restarting the PS4 system is what you should do in the hopes that it will entirely resolve the problem.

So, this is what you should do:

  1. Press and hold the PS4 console’s power button while waiting for the second beep sound to play. This could take some time.
  2. Remove the power cable. Disconnect the PS4 console’s non-connecting controller as well.
  3. Re-insert the power cable after waiting two to three minutes. Additionally, connect the controller to the console, or another one.

Because the PS4 uses a regular Bluetooth connection, there are times when the controller just flat-out refuses to sync with the console.

What does this entail, then?

Make sure the controller is not connected to any other devices if you use it with numerous devices, such as PCs, cellphones, tablets, or other types of devices. Therefore, you should try disconnecting from any other devices you believe it may be linked to before attempting to reconnect to the console.


Hopefully, one of these solutions will help you. If not, and the PS4 controller is still charging but not connecting, the cable may be faulty; in that case, repeat the process using any extra MicroUSB cables you may have. Please be aware that before switching or connecting a different controller, you must disconnect the one that was already connected.

You should get in touch with Sony’s PS4 support for additional help if it continues to fail after trying all the methods and stages mentioned.

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