How to Reset PS4 Controller the Right Way?

So, does your PS4 controller behave weirdly and you’re thinking to replace it with a new one? Well, stop a moment please. You may not be aware that it’s possible to repair the PS4 controller by simply resetting it. This will fix many issues related to the functionality of the PS4 controller. But what if that doesn’t work at all? Well, you simply need to dispose of it and get a new one.

Let’s learn here how to reset the PS4 controller and get it back working just like the time when you first used it.

What Happens When the PS4 Controller Fails?

When PS4 controller failsWhen the PS4 controller begins to malfunction or about to fail, you’ll get troubles dealing with the PS4 system. A clear sign of PS4 controller defect is when PS4 suddenly freezes/halts during the gameplay. Sometimes it won’t freeze, but the PS4 will go very slow, or just behaves eccentrically.

In some cases none of these symptoms will appear, but the PS4 system won’t respond to the controller’s prompts. You can easily feel that the PS4 controller is not working at all, no matter how many times you press its buttons.

On the other hand, the corrupted PS4 database can also hinder the system from responding to the controller’s prompts. In this case, the PS4 controller is healthy and functioning perfectly, but the PS4 system can’t properly render the signals coming from the controller due to the corruption in the database.

Lastly, a failing PS4 hard drive can cause the system to not function properly, and thus not responding to the controller’s signals. In this case, if you’re a savvy/technician, you’ll have a technical sense and can quickly figure out where the problem is.

Resetting PS4 Controller

If the PS4 controller can no longer connect to the PlayStation 4, it does not respond properly to the inputs or the light on the back flashes, a reset of the controller can provide a remedy. How to perform a reset on the PS4 controller and connect it back to the console? This is what we’ll illustrate in details below.

Just note that there are two way of resetting the PS4 controller—Soft and Hard.

How to “Soft-Reset” the PS4 Controller?

Generally, the term soft reset is the restarting or rebooting of a device like a computer, smartphone or tablet. It closes all applications and clears any data in random access memory. This is different from a hard reset, which could potentially cause loss of settings, saved applications and user data. Soft resetting is usually performed to repair malfunctioning applications. This process is also known as a soft reboot.

As for the soft reset of the PS4 controller, this process will reset the connection between the controller and the console. Just note that you can’t do that unless you have an additional PS4 controller. Otherwise, if it’s only one controller you have, you better skip to the next section where you’ll learn how to hard-reset the controller.

There’s a workaround here. If you do not have a controller already connected to your PS4™ available, you can alternatively download the PlayStation Second Screen application on your smartphone. Available on the Apple Store and Google Play Store for Android.

To soft-reset the PS4 controller, please follow the below steps:

bluetooth devices PS4

  1. Go to the PlayStation® 4 dashboard by pressing the PS Button.
  2. Go to [Settings] > [Devices] > [Bluetooth Devices].
  3. You should see your PS4 controller listed. Because we are using the working controller to navigate the menu, select the inactive one.
    Note: The PS4 controller with a green dot is the active controller and the PS4 controller without the green dot is the inactive one.
  4. Select “Disconnect” option.
  5. Press the Options Button on your PS4™ controller.
  6. Select “Forget Device”.
  7. Confirm.

Now that we’ve forgotten the malfunctioning DualShock 4 controller, we want to power down the PS4. You can do this by holding down the PS4 button on your controller, navigating to Power in the menu and choosing Turn off PS4.

Additional Steps

With the power off, there are a few more steps to perform:

  1. Connect your misbehaving DualShock 4 controller to the PS4 using a USB cable.
  2. Turn on the PS4 and wait for it to boot up.
  3. Press the PlayStation button on the controller and log in to the PS4. The PlayStation 4 controller should now be paired and you can test to see if it’s still misbehaving.

If that doesn’t work with you and the problem persists, try to hard-reset the controller.

How to “Hard-Reset” the PS4 Controller?

PS4 controller reset buttonA hard reset is a process by which a device is reverted to the state it was in when shipped from the factory. That is to say, it erases all data including apps, user profiles, and settings.

The process to hard-reset PS4 controller is way too easy. All you need is to first turn off your console. The Reset button is located in a tiny hole at the back of the controller near the L2 button.

Using a paperclip, press and hold the Reset button for a few seconds. This should be enough to reset your controller.

The next step is to once again pair your controller with your device. Do it as follows:

Simply connect the controller using the USB cable provided and then turn on your PS4 and proceed with the pairing procedure. If the connection fails, it’s because the controller is not detected by the console. This might be due to the respective USB cable. The PS4 controllers are somewhat peculiar here. It’s best to use an original Sony Micro USB cable. If you do not have one, you should try different Micro USB cables .

Now, press the PlayStation button on the controller to log into the PS4. The light bar should turn blue indicating the DualShock 4 has paired with the console.

Has This Resolved the Issue?

If the controller continues to cause problems , there might be a hardware failure. If so, you can check if it’s on the console or the controller. It’s best to try other controllers on your PS4 or test your controller on a friend’s or colleague’s console. If aren’t sure whether the problem is from the console or the controller, you can always contact Sony support center and explain to them your problem.

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