PS4 Is Slow and Lagging? Fix It And Make It Faster [2023]

When you first bought your PS4, it ran smoothly and quickly without any issues. But over time, your PS4 would age and become slow and lagging. This is quite frustrating, but the good news is that it can be easily fixed in most cases.

One of the most common problems with the PS4 console, especially after being used for years, is that it becomes slow and laggy. When the PS4 becomes slow, almost everything else slows down as well, such as your internet connection. You’ll notice a slow upload and download speed and if you’re connected to a WiFi network, the situation may go worse.

Moreover, you’ll notice that the PS4 menu takes too long to open, the PS4 web browser is slow, and copying and moving files to extended storage need noticeably longer time than usual. Also, in some cases, the PS4 starts slow and blinks blue light then totally freezes.

So, what causes the PS4 to be running very slowly? and how to fix your slow PS4 and make it much faster, just like you first used it? This is what you’re going to learn from this piece of writing.

PS4 Lag is one of the most common problems

This guide that’s composed by a professional technician will present only the best and proven solutions in Year 2023 that help fix your slow and lagging PS4 and make it faster just like the first time you bought it, or even better!

Yes, you read it right. You can make your PS4 much faster than ever before, How? That’s what you’re going to learn in this comprehensive, in-depth guide.

Symptoms that a Slow PS4 Exhibits

There are common signs that a slow PS4 exhibits by which you can tell that there’s a real problem that must be resolved. These symptoms include:

  • The PS4 takes longer-than-usual time to start up and load the home screen.
  • Increased time to turn off, or it gets stuck on the turning off screen.
  • Users experience sudden whole system freezing.
  • More delayed app/game launching.
  • Apps/games may freeze whether at launch or after a while of using them.
  • Slow response time to the controller’s commands.
  • Slow internet connection speed is another concern that users experience.
  • You may notice slower upload or download speeds, slower web browsing, and other slowness symptoms.

Why Is PS4 Slow and Lagging

There is no single cause of PS4 slowness and lag, rather there are several. For example, one user may have their PS4 slow due to a power issue and the other user may have it slow due to a clogged cache.

In a nutshell, the reasons vary, and you have first to find out what causes your PS4 to become slow before trying to fix it.

18 Causes of PS4 Slowness & lag

Here’s a comprehensive list of the most common causes of PS4 slowness and lag. Make sure your PS4 isn’t undergoing any of them in order to resolve the issue.

  1. The PS4 hasn’t been turned off for too long.
  2. Data corruption in the PS4 system software due to improper installation or update
  3. Improper installation of a game/app or its update.
  4. Incompatiility Issue between a particular game/app and the currently-installed PS4 system software.
  5. Running a poorly designed game/app that impacts system’s performance.
  6. The PS4 internal storage device is either full or nearly full.
  7. Malfunctioning/degrading PS4 system storage or extended storage.
  8. Big accumulated cache file size.
  9. Slow or unstable internet connection.
  10. The inside of the PS4 is dirty and full of dust.
  11. Degrading thermal paste.
  12. Insufficient Ventilation.
  13. Cluttered/corrupted PS4 Database
  14. Corrupted CMOS data.
  15. The PS4 BD-ROM is malfunctioning or has troubles reading your disc.
  16. There is a piece of metal inside your PS4 that may cause a sort of electrical shorts.
  17. Degrading hardware such as GPU, PSU or CPU.
  18. The PS4 doesn’t receive enough or quality power.

So, after you have learned almost all possible reasons for PS4 slowness, what are the solutions to this situation and how to make your PS4 run fast like before?

Here are the most effective methods as of Year 2022 in order to fix a slow and lagging PS4.

Fix PS4 Slowness & Lag and Make it Faster

So, here you’ll learn a few tips to fix your PS4 slowness & lag and make it faster, either like before or even better.

Most of the suggested fixes below can be implemented by newbies and don’t require any deep technical background. However, if you have tried everything you can yet your PS4 is still slow, you’ll need the assistance of a savvy or a specialist.

For example, it’s easy to rebuild the PS4 database for all types of users, but not every user can clear the CMOS data, it needs an expert.

Solution #1: Power Cycle Your PS4 & Router

Although a power cycle may seem merely a simple restart of the PS4 system, the fact isn’t like that.

A power cycle is a way to clear the capacitors or “caps” to ensure that all energy/electricity is discharged from the PS4 system. This will help the internal PS4 hardware components to have time to “rest” and “refresh”.

A good example to power cycle your PS4, in this case, would be if you were experiencing problems such as hardware/devices malfunctioning/degrading or not being recognized by your PS4 system.

Moreover, since power cycling is another way to restart the system, it helps clear the system cache which might be the reason for PS4 slowness and lag.

Also, since you’re at this stage, let’s also power cycle the internet router.

So, to do that, follow these simple steps:

  1. Turn off your PS4 and your internet router.
  2. Unplug the power cable to the PS4 and router from the back
  3. Hold the power button of your PS4 while it is unplugged for 30 seconds and then release it
  4. Wait 3-5 minutes then plug the power cable back into the PS4 and router.
  5. Power on the PS4 and router.
  6. Check if this has resolved the PS4 slowness issue or not.

Now the PS4 hardware components and the internet router took enough share of “rest” and their performance is restored.

The PS4 system cache will be cleared once you turn on your PS4 so the system software will have also a fresh start which may help in your case if your slow PS4’s actual problem is the big and accumulated system cache.

Solution #2: Make sure there’s no power outage

Power Outages are a loss of power caused most often by a problem with your power supply or infrastructure (damaged power line, etc).

power outage can make PS4 slow

With PS5 and modern game consoles, the problems associated with power loss are typically only associated with data loss. PS4 consoles, however, were not as stable, and sudden power losses can also result in data corruption and other performance issues, like slowness and lag.

In most cases, outages will not cause any hardware damage unless accompanied by power surges.

For more information on this topic, we recommend reading these two articles:

Solution #3: Check the State Of Your PS4 Controller

Your PS4 controller might be the reason for the lag you experience on your PS4. For example, if the controller’s battery is degrading/dying, the functionality of the controller will decline consequently because its command signals will be weak. As a result, the PS4 system won’t respond quickly to the controller’s command causing the whole PS4 system to be slow and lagging.

Therefore, you have to make sure your controller is healthy and working flawlessly. You may want to learn how to reset PS4 controller if you suspect there’s a sort of malfunction in it.

Also, we strongly recommend to wire-connect your PS4 controller via USB during the troubleshooting process, as your Bluetooth might not be well functional.

Solution #4: Clear the game cache

If it’s one specific game that causes the PS4 to slow down when running it, try to clear the game cache.

For example, if your PS4 slows down when playing Minecraft or FIFA 22 but it works well when playing COD Warzone or NBA 2K22, the game cache is most probably your problem.

The game cache stores temporary data related to the game, like pictures and icons, and lets your PS4 system load that data quickly. It can help make a game start faster than it would normally.

But if the game cache gets too full, it can have the opposite effect: Eventually, your PS4 console will start slowing down when running that particular game.

So, after you have already power-cycled your PS4, go to the next step by clearing the game cache.

To do that, just run that game, and once you see the loading screen press the L1 + R1 buttons on your controller.

Solution #5: Make sure there’s enough free space

Do you know when the PS4 internal storage device gets nearly full, it will slow down, no matter whether it’s an SSD or HDD?

Not enough space on the PS4 hard drive makes it slow and lagging

Yes, if your PS4 system storage is 85% full, you have to expect system slowness and lag (read more on what happens when your PS4 hard drive is full).

So, what’s the best thing you can do about it? Well, simply to free up space on your PS4 system storage or simply expand it.

As for freeing up space on your PS4 system storage, you’ll need to delete apps/games and media files with which you can dispense.

How to Free Up space on PS4 internal HDD

Here are simple steps that lead you to make more free space on your PS4 hard drive:

  • Step 1: Navigate to Settings > System Storage Management and then select the category you want to delete files from. There are four categories:
    • Applications
    • Capture Gallery
    • Application Saved Data
    • Themes
  • Step 2: Decide what content to delete and select it.
  • Step 3: Press Options then Delete.
  • Step 4: Restart your PS4 and check if its speed got better or not.

But what if you don’t feel that deleting your files is the right idea?

Well, consider either upgrading the PS4 internal storage to a larger one or using an external storage device for PS4, which is a quick and easy solution.

An external hard drive allows you to transfer data from the PS4 internal storage externally in order to free up space on the PS4 system storage. That way, if this is what causes your PS4 to slow down and lag, this will definitely resolve the issue.

Solution #6: Reseat the PS4 Internal storage device

Did you ever have to remove the PS4 internal hard drive before, whether for the purpose of the upgrade, maintenance or cleaning? Or did your PS4 accidentally fall down on the floor before it suddenly got slow?

If that’s your case, one of the cables connected to the PS4 internal storage device probably got loose.

When the PS4 internal storage device is not properly seated in the drive bay, it won’t receive enough power to operate, thus it will run slow, and consequently, the PS4 system will be slow and laggy as well.

Additionally, if it’s the data cable that’s loose, there will be a real problem transferring and processing data from/to the hard drive, causing the whole PS4 system to slow down and lag.

Do the following in order to carry out this operation:

  1. Press the power button of your PS4 for around 7 seconds until you hear the second beep. Like this, your PS4 is turned off and it’s safe to work on its hardware.
  2. Unplug the PS4 power cable from the power outlet and disconnect all other peripherals connected to your console, such as a headset and an external hard drive.
  3. Remove the PS4 internal hard drive by sliding the HDD bay cover out and away from the left side of the console.
  4. Insert the hard drive back into its bay and make sure it’s properly seated and there isn’t any sort of loose, then tightly screw it to the board.

Once you successfully complete this operation, reconnect your PS4 to the power source (but don’t connect any peripheral to it except the controller). Now, turn on the PS4 and check whether it’s still running slow or not. If not, connect the peripherals and see if that impacts your console’s performance or not.

Solution #7: Remove PS4 USB Accessories

If you have implemented solution #3 and found that your console runs smoothly and fast without any peripheral connected to it, but once you connect any to your PS4 it becomes slow, then there might be an issue in your external device or the USB port itself.

The external USB device might not be fully compatible and supported by the currently-installed PS4 system software, it might be defective, or the USB cable might not be intact. Moreover, the PS4 USB port might be defective and cause some electrical shorts that impact the PS4 system performance and make it slow.

Once you find out that there’s a problem with your peripherals, only a technician can help you fix it.

Solution #8: Optimize Your Internet Connection

Some users have a weird experience with their console that when they play on their PS4 offline, it works seamlessly fine, but when they connect it to the internet and want to play games online, it slows down.

If you’re one of these users experiencing this problem, you will want to learn how to fix the “PS4 lag online” issue, and here are a few steps that help you optimize your internet connection for a faster and seamless online PS4 gaming experience.

Set up network connection on PS4

Power Cylce your router

You are supposed to do this step in the very beginning. It’s a good reminder anyway.

Use Cable Connection (LAN) Instead of WiFi

Wireless connection, in general, is prone to several conditions that make it unstable compared to a wired connection. For example, if the space between your PS4 and the WiFi router is relatively long, the connection will get weaker and slower.

Moreover, the surrounding devices and metals might cause instability in the WiFi signals. Therefore, the best solution here is to use a wired connection (i.e. Ethernet) via LAN cable, this will immensely help you avoid PS4 lag during gameplay online.

Strengthen the WiFi Signals

If you’re unable to use a LAN connection for any reason and you can only connect to the internet wirelessly, then try to optimize the WiFi signals, as they might be weak.

Also, check where your router is placed. Are there many electronic devices and metal objects around it? If yes, try to change that environment.

If you can, get your console close to the WiFi router. If that’s not possible, consider buying a WiFi signal booster.

Disconnect unneeded devices

One of the connected devices to the WiFi network might cause the whole connection to slow down due to its huge consumption of data. For example, if one device is streaming video or downloading large files, the whole connection will become slow. It’s wise to stop this action when playing online on your PS4 in order to have a better gaming experience.

Use a Faster DNS

Your internet connection might be fine, but the problem is with your DSN. Changing the DNS has proven to optimize the speed of internet connection in many cases. So, let’s try it in your case also.

  • On your PC connected to the same router you use with your PS4, download Google’s Namebench and run it. Please note that you shouldn’t have any kind of online activity during running this software as that might impact the final result. Google’s Namebench will help you find the best DNS for your connection based on your location.
  • Once you get the suggested DNS’s, write them down on a paper and go to your PS4. Go to Network > Set up Internet Connection and depending on how you connect your PS4 to the internet, select either Wi-Fi or Use a LAN Cable
  • Now, select Custom — Automatic — Do Not Specify — Manual.
  • Insert the suggested DNS digits into the corresponding fields then select Automatic and Do Not Use.

Worth it to note that you better repeat this process from time to time because the quality of DNS connection varies over time.

Solution #9: Update PS4 System Software

There might be a bug/glitch in the currently-installed version of the PS4 system software that causes the PS4 to run slow and lag. So, updating the PS4 system software (firmware) is a wise step in order to eliminate PS4 slowness and make it faster.

If you don’t know how to update the PS4 system software, please view this guide that will illustrate how to do it either automatically or manually.

Solution #10: Rebuild the PS4 Database

When was the last time you rebuilt your PS4’s database? It’s probably been too long if you don’t know what that is or can’t recall the last time you did it. Fortunately, the procedure is straightforward and secure. Although it will take longer if you’ve never done it before (or at all), there’s no danger in practicing console maintenance right now.

How does rebuilding the PS4 database improve performance?

Rebuilding the PS4 database reorganizes the PS4 hard drive to make it easier and quicker for the system to access your files. It works very similar to the defrag operation in Windows OS.

A properly organized PS4 database may load data in shorter times, decreasing the possibility of having your game freeze or experiencing frame rate drops.

Following these instructions will improve the performance of your system and ensure that you can play all of your PS4 games for as long as possible. Corrupted data will be removed, and your files will be organized.

rebuilding PS4 database

How to Rebuild the PS4 database

Rebuilding the PS4 database is one of the fundamental troubleshooting you have to implement when your PS4 is slow and laggy. It’s a very simple process although it might take time depending on the level of corruption/damage existing in the database.

  1. Turn off your PS4 by pressing the power button for around 7 seconds until you hear the second beep.
  2. Press the power button and hold it down until you hear two quick beeps. This indicates that your PS4 has entered into the Safe Mode.
  3. Connect your PS4 controller to the console via USB.
  4. In the Safe Mode menu, choose option #5 (rebuild database).
  5. Press the X button to begin the process.

You should perform database rebuilding on a regular basis, ideally once every three months. It is a relatively easy process. The process should, in theory, take less time the more frequently you conduct it.

Solution #11: Keep your PS4 clean, cool and well ventilated

If you have never cracked your PS4 case open before, and it’s been sitting around for a year or more, it might be time to give it a try.

Over time, dust and all sorts of other fun stuff will find their way into your case and start blanketing everything. This can prevent air from circulating around the case properly, can jam up fans, and pack tight areas in. When this happens, the PS4 can’t properly cool itself down (at least not at its peak potential of doing so). This raises the heat inside the case and puts additional stress on the hardware. This stress can reduce the lifespan of the hardware and of course, slow things down due to the heat.

PlayStation 4 likes to run cool, so the more airflow and cooler temperature you can achieve within the case, the better it will run. So cleaning out your tower and wiping it clean of all of its dust, can bring things back to life. Although you aren’t really “boosting” the speed of your PS4 beyond its normal state of operation, you are reversing the slowdown that has occurred over time due to the dust that was building up (essentially, boosting it back into normal operation).

In a nutshell, you have to avoid PS4 overheating in order to stop your PS4 from being slow and lagging.

Solution #12: Format the Internal HDD & Initialize the PS4

Are you aware that most of the PS4 system errors and performance issues stem from the malfunctioning internal hard drive?

Yes, it’s a fact, especially if you haven’t upgraded it to a newer one since you bought your console.

You can read more on PS4 stock hard drive specs and find out why we always recommend upgrading the PS4 internal hard drive to a more powerful storage device, whether it’s another classical HDD or an SSD.

Ok, this is not the right place to elaborate on this topic. But if you have tried all the previous methods to fix your slow PS4 and nothing has worked for you, it’s your right to be skeptical about the internal HDD of your PS4.

The PS4 internal hard drive might be needing maintenance or it undergoes some bad sectors that hinder its performance. So, what you have to do in this case is to connect the PS4 internal HDD to a PC and perform a full format.

Be noted that the format process will delete all existing data on your PS4 HDD. Therefore, if you have any important data on it, you have first to take a backup before proceeding.

Once you’re done, you have to install a fresh copy of the PS4 system software from scratch.

Solution #13: Upgrade the PS4 Internal HDD to an SSD

Upgrading the PS4 HDD to an SSD may resolve PS4 lag issues

There are three reasons you need to know in order to seriously consider upgrading the stock hard drive of PS4 to an SSD, which are:

  • SSDs use much less power than HDDs, and if you have been using your PS4 for more than 3 years, the PS4 internal hard drive may degrade and require additional power to run properly and fast. As a result, the PS4 will become slow and lagging. So, if you want your PS4 to serve you for the next few years and make it much faster, even more than it was once you bought it, we strongly recommend upgrading the HDD to an SSD.
  • SSDs are more reliable than HDDs, thus errors related to performance will be much less when using an SSD compared to HDD.
  • Data is processed much more quickly on an SSD than HDD. That means if there’s an app/game causing your PS4 to slow down due to its resource-demanding functions, an SSD can well handle this and maintain high speed for your PS4.

So, it’s really a good idea to upgrade the PS4 stock hard drive to an SSD if you want an efficient solution to PS4 slowness.

Solution #14: Fix Your Defective External Hard Drive

If you have experienced PS4 slowness only when playing games on the extended storage, chances are it’s the culprit. PS4 lags when a failure peripheral is connected to it. It somehow makes it “sick” and not functioning well.

a defective PS4 HDD can cause the PS4 to slow and freeze

So, now, if you have already rebuilt the PS4 database, and tried to install the game/app that might promote this situation to no avail, it’s time to FORMAT that external hard drive. You have to perform a FULL format for it, not quick. A full format will eliminate any bad sector or system file errors on the specified disk.

Note that you have to connect it to a PC in order to perform the format operation.

Before formatting your PS4 external hard drive, you must make sure that you have backed all your important files up, or they will be completely erased after the format operation. However, if you forgot to do so, you can try data recovery software like iBoysoft Data Recovery for Windows to help you get lost data back from your formatted or corrupted drives. To proceed, just follow the steps mentioned below:

  1. Make a connection between your PC and PS4 external hard drive.
  2. Download and install iBoysoft Data Recovery for Windows on your Windows PC and then make it launch.
  3. Select the drive from which you are going to perform data recovery and click the Next button.
  4. Preview the files you have found, tick them and click the Recover button to get them back.

Solution #15: Fixing PS4 CMOS Data

This method often needs savvy to implement. But if you are a beginner, you must be careful in following the instructions.

We have already outlined how to reset the PS4 CMOS memory chip in this article.


There are several reasons that make PS4 slow and lagging. Some are easy to fix and others, in rare cases, need an expert. Whatever the situation is, it’s always good to try to fix that yourself and get PS4 running as smoothly and fast as before.

But if PS4 lag still persists after trying everything in this article, contact a technician. It might be a serious hardware failure in the VGA, RAM, or even the CPU.

Fixing PS4 Slow & Lagging FAQ

Why Is PS4 So Slow?

There are several reasons that make PS4 become slow and lagging, such as corrupted system files, malfunctioning USB device connected, or a defective hard drive.

Can Dust Make PS4 Slow?

The answer is definitely YES. Dust hinders the proper CPU cooling which makes it consequently hotter, and this results in lower performance of PS4.

How to Fix Slow PS4?

Fixing the slow PS4 is not a difficult task. You have to follow the instructions in this guide in order to fully resolve this issue.

Why is my PS4 lagging with good internet?

Your PS4 may lag when playing online although you have a good internet connection because there might be a problem with the PS4 itself processing data received from the internet or there's a problem with the PSN.

Why is the PS4 menu slow?

The PS4 menu becomes slow when the internal hard drive is full or is corrupted or when the PS4 is overheating.

Does PS4 get slower over time?

The answer is simply YES. If we don't take dust and overheating into consideration, electronic devices degrade over time and won't be as fast as you first bought the PS4. You can prolong th elifespan of you rPS4 by replacing the internal HDD with an SSD


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79 Responses

  1. Elian says:

    My PS4 is running slow and having difficulty connecting/booting games

    • PlayStation Expert says:

      – Restart Your PS4. …
      – Charge The Controller. …
      – Clean Your PlayStation4. …
      – Create Space For Proper Ventilation. …
      – Create Space On The Hard Drive. …
      – Delete Saved Data For Games. …
      – Rebuild Database. …

  2. Nart says:

    My PS4 Pro has become much louder and slower in recent days. After pressing x, it takes about 10-15 seconds for the application to open. The game is too unresponsive and sluggish to play. Is there anything I can do to assist with this?

    • PlayStation Expert says:

      If you run your PlayStation with a full or nearly full hard drive, you may experience performance issues. To try to speed things up, delete old games or apps that you no longer use. You’ve probably already tried that.

  3. Ellioit Smalls says:

    I’ve done all the semi reasonable things you list, and the biggest thing causing lag, in the ps4 slim at least, is overheating. It’s been shown that they will overheat to the point that the top outer case distorts and gets melty from it running at full power for too long. I suggest a dremel and some PC case fans.. Big design issues here. This is a common problem with sony consoles and is the reason the CFW options on the ps3 have fan control apps, and honestly i think this should be a standard OFW option. But go ahead and run the database utility, then delete all your data to reinisialize the PS4 so you have to download everything again, and ofcourse spend an extra $50-$100 on a new 2.5″ sata drive and then figure out where you are going to put the backup while upgrading your internal HDD.

    • PlayStation Expert says:

      Well, that is your opinion and I respect it. Many people have resolved this issue by just upgrading the PS4 internal HDD to a new one. So, not everyone will agree with you my friend.

  4. Nart says:

    So many of my games on my MG 49UM7000PLA TV have choppy camera movements. God of War and Assassin’s Creed Origins look to be extremely sluggish. In other words, third-person games are the majority. However, when I play games like Resident Evil 7 and Village, they perform incredibly well. For the life of me, I cannot see why this is.

    • PlayStation Expert says:

      The system slows down because there is less room on the console for it to operate. Your system’s speed will be enhanced by clearing some space. To get more details, click to Settings > System Storage Management

  5. Bob says:

    Hi and thank you for this great article. I hope you can help me fix the slow menu problem in my PS4. It takes too long for me to create a party, and it’s worse worse when I try to traverse the PS Store.

    Is there any solution?

    • PlayStation Expert says:

      Simply press the PS button twice to return to the game. Or, when loading a game, you make the critical error of clicking the PS button to accept a game invite or chat request.

      You might as well turn it off, go back to bed, and start your day over.

      Furthermore, replacing the slow-as-hell HDD with an SSD may resolve this issue, not to mention that the PSN store will load faster, games will load faster, and the system will be much quieter.

  6. J. V. says:

    So, my PS4’s performance has suddenly been incredibly slow.

    games load in 5 or more minutes.

    Even the settings load in at least a minute.

    The worst part is that it was fine two hours ago.

    I turned off my PS4’s power 10 times and waited a minute before putting it back on, but nothing changed.

    I would appreciate any assistance.

    • PlayStation Expert says:

      Your Hard Drive Is Most Likely Damaged. Other than damaged storage, nothing else contributes to slow load times.

      For example, when I was playing the COD Cold War Beta and had the game open, simply switching to my home screen or attempting to save playtime took forever. Unless you have no space on your drive, this is due to slow storage.

      You have two options: try an initialization/factory reset, get a new drive, or clear out space if your disk is full.

  7. John W. says:

    Hi. I would like to thank you very much for this great piece of content that immensely helps the PlayStation community.

    I have a problem that I wish you can help me fix it.

    My PS4 has become so slow all of a sudden without any obvious reason. As soon as I turned on my PS4, I experienced some odd lags in the game. Those are something new for me. My PS4 suddenly started to operate very slowly in all respects. After selecting the account I want to use, it takes about 30 seconds for me to log in. Icons load slowly, the options menu takes a long time to open, and games launch slowly as well. I have already exhausted all of my options. I restarted it, rebuilt the database, loaded new system software, and made a backup using the factory defaults. I cleaned the PS4 since I assumed it was overheated, but the problem persisted. Anyone with advice?:) Also, it’s still heating up more quickly than usual. And all of this unanticipated stuff happened. The day before this whole thing began, it was operating flawlessly.

    • PlayStation Expert says:

      Typically, sudden increases in loading times are an indication of HDD issues. The HDD is the most likely culprit if your console is still able to play games without any issues, but loading is problematic or painfully sluggish.

      How much of it did you disassemble before cleaning? Have you applied thermal paste again?

      Is it generally hotter where you are? love the summer? how is the PS4’s ventilation? The system would become hotter if the HDD failed.

  8. Expert Joe says:

    Check the connection to your network. This is probably the cause if you’re utilizing WiFi. The PS4 will lag if it can’t connect to its basic network services or has problems doing so. Sometimes it even crashes these fundamental services. Interference from WiFi may be to blame. If you’re using a wired connection, you should make sure the wires are in good condition.

    Your PS4 may be overheating and damaging the wireless circuitry if it is hidden within a cabinet with poor airflow. Only when run at the proper temperature do computers function correctly. Computer hardware can behave in all kinds of strange ways when it is outside of certain ranges. Poor WiFi connectivity and reduced WiFi range might also result from placing a PS4 within a closed cabinet. The Bluetooth range for the DS4 controllers can also be constrained by closed cabinets. For greater wireless range and sufficient airflow, you might need to move your PS4 to a more open space. resulting in

    Lag is another issue with DS4 Bluetooth controllers. The Bluetooth interference is typically to blame for the latency. The ability of your PS4 to interact with your controller may be hampered if other Bluetooth devices communicating close by.

    You might need to move your PS4 to a new position if you are experiencing wireless interference in order to avoid it. You might be able to fix your controller’s lag by switching to a wired controller.


    With that stated, we might be able to help you with this question if you can elaborate on exactly what is lagging (i.e., games, XMB, controller, etc.).

    • PlayStation Expert says:

      Oh, that’s such a long and informative comment. Thank you very much for sharing this with us.

  9. Tariq says:

    I want to ask about (SU-42477-4). What does this mean? How do I fix it?

  10. Johnson says:

    We’re discussing a console that is now more than eight years old. When the console was first debuted in 2013, it moved much more quickly than the PS3 did for its time and what Sony had to give to make the device affordable for users.

    A PS4 may be sluggish or slow for a variety of reasons.

    -PS4 hard drive is almost full

    -Defective Internal Hard Drive

    -Defective External Hard Drive

    -Improper Game/App Installation

    -PS4 System Software Bad Installation/Update

    -Slow Internet Connection a.k.a. Welfare internet/Fisher Price Internet, using Wi-Fi internet. In 2021, no hardcore gamer should be using Wi-Fi, and should be using Ethernet (Hardwired)

    -Defective PS4 Hardware

    Remember, Wi-Fi gamers actively using Wi-Fi and not hard wired are often laughed at behind your back. You’re often the ones we see skipping around like a ghost in the matrix in games like COD:Modern Warfare.

  11. Jack says:

    Hi recently I noticed I have frame rate drop in every game and textures in all of my games load very slow.
    For example while playing ac odyssey every texture loads very slow and I have a lot of texture pop ins but I played this game before and didn’t notice this amount of texture pop ins or other problems then. What’s causing this? Is it my hard drive?

  12. Jamie says:

    Hey I recently swapped out the old 500G hard drive with a new HDD 1TB hard drive and ever since then it has run extremely poorly, I have tried to delete the software and install it back on countless times and all have been unsuccessful. I am sure i have done the install properly and none of the internal hardware is fault.

    • PS4 Storage says:

      Hi Jamie and welcome to our website,

      Your hard drive must be formatted on a PC (full format). Please read this guide. After that, try again and if it doesn’t work, come back to us to suggest different solutions for you.

  13. Thomas says:

    So recently i had a power outage while playing a game. It had corrupted the system software and i ended having to initialize it and reinstall the system software from safe mode. Since that has happened my ps4 speed has drastically slowed down and some times it’ll work fine but others it takes forever for anything to load. I’ve tried rebuilding the database and it hasn’t worked at all. What else should i try?

  14. Nicholas says:

    Hello there I’m fairly new to well all of this but I’m having major problems I have had multiple crashes I can’t player any of my mainstream multiplayer games except minecraft on a good day. I’ve had May files corrupt to the point I had to delete every game and redownload everything and when I did the rebuild a message popped up at the end saying it failed to do so I don’t know how to do most of this and I want to know for sure if this is the best course of action

    • PS4 Storage says:

      It seems your PS4 internal hard drive is failing and have critical issue. The first step we advise our readers and customers to do is to full-format it on a PC. If it doesn’t work, we advise them to upgrade their PS4 to an SSD, as it has been reported by many PS4 users that have an aging console that their hard drive wouldn’t get enough power and consequently wouldn’t function properly. So we have advised them to use an SSD instead of another new HDD, and that has worked great for them.

  15. Chris says:

    Games on my PS4 Pro starting to lag really bad. NBA 2k21 loads really slow and freezes almost the entire game. Call of Duty won’t even make it to the loading screen without freezing completely. I have rebuilt the database. What should my next steps be? If I can’t full format it should I just buy a new internal hard drive? And if so, should I buy a HDD or an SDD?

    • PS4 Storage says:

      If you want to save your money, try different methods before buying a new storage device.

      Try to thoroughly clean the PS4, as you might have an overheating issue not a hard drive problem.

      Next, if you can’t full format the hard drive, you can simply take it to any computer repair shop and he can do it for you for cheap.

      Eventually, if you find out that the internal hard drive needs replacement, I strongly advise you to buy an SSD for your PS4 Pro, especially if it is a few years old, as it is much more durable and reliable compared to classical hard drives. You can pick a good SSD for your PS4 from here.

      • Chris says:

        Okay, will look into these methods. Will get back to you and see what works. I just need something to hold me over until I can secure a PS5 for RETAIL lol!
        Thank you

        • PS4 Storage says:

          Don’t rush yourself my friend for PS5. You better get that console after 2 year of its release. I always advise to upgrade your PS4 (especially if you have PS4 Pro) to an SSD and wait until Sony releases PS5 Slim and PS5 Pro, then buy one for yourself. But after all, it’s your choice 🙂

      • Chris says:

        Should I try initializing it before full formating the hard drive?

        • PS4 Storage says:

          No, just full format it on a PC then install it back into the PS4 and the PS4 system software will do the rest.

  16. Daniel says:

    I just got a message on my PS4 saying an error has occurred (SU-42477-4). What does this mean? How do I fix it?

    • PS4 Storage says:

      It means there’s an issue with the PS4 accessing your system storage. To read more on this issue and how to fix it, please click here.

  17. Daniel says:

    My roommate downloaded games onto my PS4 and filled up the hard drive almost all the way. After he did this, the PS4 was really laggy so I freed up almost half the space on the hard drive. However, games still lag and freeze after I freed up space. I rebuilt the database twice and it has not helped either. Is this a problem with the hard drive or could it be dust buildup causing the lagging and freezing?

  18. Chad says:

    My PlayStation system has a please wait message when I turn it on and after an hour of waiting for it to load it goes into a blue screen and stays there until it automatically turns off and the process repeats itself. I have not been able to play for 4 days now and I am not sure how to fix this.

  19. Daniel says:

    Recently Ive noticed that whenever I do anything on my ps4 it stutters while watching a show or going through ps4 menu it will stutter back on a input and the background flow with the themes are also stuttering. It is a old ps4 back from December 2014 and this started happening 2 days ago.

  20. Senne says:

    Hello, Sorry if this is the 2nd time I post similar message.
    Problem: my ps4 froze, been playing again for 10+ hours or so, rebuilded database, haven’t had any freezing or crashing since, but it is stuttering and dropping some FPS slightly, it is still playable, but it isn’t the standard fps drops from ps4(since prior, the games didn’t drop fps) so I’m not sure what the problem is, if it’s harddrive related or something else? Could still try to initialize it aswell. Thanks in advance

    • PS4 Storage says:


      No problem, you’re welcome to ask about whatever you want. We’re here to help.

      According to your description, most likely there’s a problem with your PS4 hard drive, but it doesn’t seem critical. You can try to initialize the PS4, if it doesn’t work, you must full-format the PS4 internal hard drive.

      Do that and provide us with updates on your case so we can further help you.

      • Senne says:

        Thanks for the advice ! It’s just a bit of a pain with ps5 maybe at the end of the year, I hope initializing will fix it, otherwise it could be kinda a wasted HDD for such time. Great to see people like u still put time into great guide!

        • PS4 Storage says:

          You’re welcome Senne. Your problem is not so critical and is easy to fix with no cost. Please provide us with your update on your issue so that other users who have the same problem may benefit.

          • Senne says:

            Initialized it, seems to be working now, I’ll keep u updated if there would still be something, thanks for the advice though!

          • PS4 Storage says:

            Great, and thanks for your update.

      • Austin says:

        Hey it’s been occurring that when I play online games my ps4 would lag constantly and I’m not able to play games.

  21. Austin says:

    I have rebuilt the data base and reinitialized the whole ps4 and still nothing ive cleaned the ps4 inside entirely and it is still laggy but still runs some games for a bit then crashes. Is it the harddrive or something far worse?

    • PS4 Storage says:

      Yes it’s the hard drive. It is suffering from bad sectors that causes it to slow down. Try first to connect it to a PC and full format it, then check again.

  22. Joe says:

    I’ve just started playing Last of Us 2 and it’s the only game i’ve played apart from Days Gone that is very unresponsive – meaning that when in-game, when i try to move the analog stick/D-Pad, etc. it takes almost half a second for the game to respond!!!! It’s only probably less then half a second, but it’s really annoying and is almost turning me off the game. I can’t accurately play these 2 games because i don’t want to spend hours perfecting a half second delay! The main PS4 screen and other games work fine and respond as soon as i press or move a button. CAN SOMEONE PLEASE HELP TO RESOLVE THIS MINOR, BUT VERY ANNOYING ISSUE I HAVE!!!??

    • PS4 Storage says:

      Most probably some of that game’s files are installed on bad sectors on the hard drive. You have to connect your PS4 hard drive to a PC and perform a full format on it. This should repair the PS4 HDD and restore its lost performance. Please read this guide for more details.

  23. arlind says:

    So one day i turned on my ps4 and only way to log in was to reinstall the software i did it tomorrow i saw it was freezing and lagging i still dont know what to do 😔

  24. Jonathan says:

    I just recently got gta v and while playing for about 15 minutes, the game crashed and turned off the ps4 by itself. I tried everything. I deleted and downloaded it again, but I feel like it just made it worse. My PS4 just became slower and would crash constantly. i rebuilt the database, initialized it, cleaned the inside from dust, but the same problems and errors kept occuring. Everything used to work perfectly fine until i downloaded gta

  25. JJ says:

    i have initialize my ps4 and its still laggy and when i try entering a game it will freeze then my screen will go pitch black what do i do now?

  26. Dani says:

    My ps4 used to work so beautifully.. until one day I opened fortnite (the application I’m usually on the most?) And it was so very laggy. I’m talking 10 second time outs where the screen would just freeze regularly. Fast forward to today and it does it to EVERY GAME and the home screen too it wont stop fucking FREEZING how the hell do I fix it??? Please help. Sorry for coming off aggressive but I’m literally being shit on by a gaming system.. lmao I have an xbox 360 that’s like 15 years old and NEVER has it EVER done this.

    • PS4 Storage says:

      The PS4 internal hard drive needs maintenance. Apparently it suffers from bad sectors. Please try to full-format it in order to restore its original perfromance.

  27. i cleand it but nothing changed. is there a problem with my CPU or GPU ???

  28. william velton hall says:

    i have tested all of these ways but my ps4 pro is still laggy in every game. and i dont know what to do.can you please tell me whats wrong?

  29. Jack says:

    Mine was unusable it was so slow even trying to shut it down through the menus was a task. BIG COMMON FAULT WITH PS4s they very easily bung up with dust if not kept in a dust free environment. The over heating can cause the GPU thermal paste to dry out resulting in further slow down. Very easy to diagnose. If your fan ramps up to full speed when playing a game from cold, this is most likely your issue. I’m afraid it’s a case of stripping it down cleaning it of dust and reapplying new paste to the GPU.

  30. Tobbe says:

    Can you copy back videoes/pictures you´ve taken from games after an initialization? So that they will show per game as they do now? If you back them up first of course.

    • PS4 Storage says:

      Yes you can, but you have to take a complete backup of the hard drive using the Backup & Restore utility on PS4. If the games are on the extended storage and you want to save these captures on an external storage, it won’t work. Both must be saved on the SAME device using that utility.

  31. Richie says:

    I’m having issues with the hard drive I have plugged into my PlayStation it’s really slow and I can’t download games I tried unplugging everything it’s still giving me issues

    • PS4 Storage says:

      This is usually caused by bad sectors. Connect it to a PC, and perform a FULL (not quick) format on it. This will restore the performance of the external HDD and eliminate these bad sectors.

  32. Harold says:

    So I have a great connection and I’ll go and test it in the network settings and it says it’s fine but once I go into a multiplayer game I’ll be fine for about 10 minutes then my game freezes and then says it’s a connection issues it’s like my internet drops but I don’t know I need help because I don’t want to have to buy a new ps4 or router

    • PS4 Storage says:

      Do you have any issue with other internet activities on PS4, such as downloading games, watching movies on youtube and so on?

      Additionally, when you play offline games, do you have any issue?

  33. Richard Housel says:

    I changed around some of the settings in accessibility and went back to a stock theme.

    • PS4 Storage says:

      This was causing the PS4 slowness? And now it works fine?

    • Ray says:

      Can the controllers be the issue because when I press any button it doesn’t respond immediately.
      Or is that the same thing

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