How to Fix PS5 Error Code (WS-116449-5)
If you are a PlayStation 5 user, you may have encountered the error code WS-116449-5 at some point. This error code means that “This service is currently under maintenance” and it prevents you from accessing the PlayStation Network features, such as online gaming, downloading games, or using streaming services. This can be frustrating, especially if you want to play your favorite games online with your friends or enjoy some entertainment on your console.
Fortunately, there are some possible solutions that you can try to fix this error code and resume your PS5 experience. In this article, we will explain what causes this error code, how to check the PSN status, and how to troubleshoot the problem. We will also answer some frequently asked questions about this error code.
What Causes PS5 Error Code (WS-116449-5)?
The PS5 error code WS-116449-5 is usually caused by one of the following reasons:
- The PlayStation Network service is undergoing some scheduled or unscheduled maintenance work that may temporarily disrupt its normal operations. This could be due to a new firmware update, a new patch deployment, or an unexpected outage.
- The PlayStation Network service is experiencing some technical issues or server problems that may affect its performance or availability. This could be due to a high volume of traffic, a cyberattack, or a hardware failure.
- Your PS5 console is having some connectivity issues or network settings problems that may prevent it from connecting to the PlayStation Network service. This could be due to a faulty router, a weak Wi-Fi signal, a firewall blocking the connection, or a wrong DNS configuration.
How to Check the PSN Status?
Before you try any troubleshooting steps, you should first check the PSN status to see if there is any ongoing maintenance work or service outage that may be causing the error code WS-116449-5. You can do this by following these steps:
- On your PS5 console, go to Settings > Users and Accounts > Account > Sign In.
- If you are signed in to your PSN account, you will see your online status icon on the top right corner of the screen. If the icon is green, it means that the PSN service is working normally. If the icon is yellow, it means that there is some maintenance work or service issue affecting the PSN service. If the icon is red, it means that there is a major service outage or problem affecting the PSN service.
- You can also check the PSN status by visiting the official PlayStation website on your computer or smartphone. You will see a list of PSN services and their current status. If any of the services are marked as red or yellow, it means that there is some maintenance work or service issue affecting them.
If you find out that there is some maintenance work or service issue affecting the PSN service, you should wait until it is resolved before trying to access the PSN features again. You can also follow the [official PlayStation Twitter account] for any updates or announcements regarding the PSN service.
How to Troubleshoot PS5 Error Code (WS-116449-5)?
If you find out that there is no maintenance work or service issue affecting the PSN service, or if you still get the error code WS-116449-5 after waiting for a while, you can try some troubleshooting steps to fix the problem. Here are some possible solutions that you can try:
Restart Your PS5 Console
Sometimes, a simple restart can fix many issues on your PS5 console, including the error code WS-116449-5. To restart your PS5 console, follow these steps:
- Press and hold the power button on your PS5 console until you hear two beeps.
- Wait for your PS5 console to turn off completely.
- Unplug the power cord from your PS5 console and wait for 30 seconds.
- Plug the power cord back into your PS5 console and turn it on again.
- Try to access the PSN features again and see if the error code WS-116449-5 is gone.
Test Your Internet Connection
Another possible cause of the error code WS-116449-5 is a poor or unstable internet connection. To test your internet connection on your PS5 console, follow these steps:
- On your PS5 console, go to Settings > Network > Connection Status > Test Internet Connection.
- Wait for the test to complete and check the results. You should see your NAT type, download speed, upload speed, and connection status.
- If your NAT type is 3, it means that your network settings are strict and may prevent you from connecting to some online services. You should try to change your NAT type to 1 or 2 by adjusting your router settings or contacting your internet service provider.
- If your download speed or upload speed is too low, it means that your internet connection is slow and may affect your online gaming or streaming experience. You should try to improve your internet speed by moving your PS5 console closer to your router, using a wired connection instead of a wireless one, or upgrading your internet plan.
- If your connection status is failed, it means that your PS5 console is not connected to the internet at all. You should try to reconnect your PS5 console to your network by going to Settings > Network > Settings > Set Up Internet Connection and following the on-screen instructions.
Update Your PS5 System Software
Sometimes, the error code WS-116449-5 can be caused by an outdated or corrupted PS5 system software. To update your PS5 system software, follow these steps:
- On your PS5 console, go to Settings > System > System Software > System Software Update and Settings > Update System Software.
- If there is a new update available, select Update Using Internet and follow the on-screen instructions to download and install the update.
- If there is no new update available, select Reset Options > Reset Your Console and follow the on-screen instructions to reset your PS5 console to its default settings. This will delete all your data and settings, so make sure you back up your data before doing this.
- After updating or resetting your PS5 system software, try to access the PSN features again and see if the error code WS-116449-5 is gone.
Conclusion
The PS5 error code WS-116449-5 is a common error that many PS5 users may encounter when trying to access the PlayStation Network features. It means that “This service is currently under maintenance” and it can be caused by various reasons, such as the PSN service status, the internet connection quality, or the PS5 system software condition. To fix this error code, you can try some possible solutions, such as:
- Checking the PSN status on the [official PlayStation website] or the [official PlayStation Twitter account].
- Restarting your PS5 console and unplugging the power cord for 30 seconds.
- Testing your internet connection and improving your internet speed or NAT type.
- Updating your PS5 system software via internet or USB storage device.
- Resetting your PS5 console to its default settings.
We hope that this article has helped you to understand and resolve the error code WS-116449-5 on your PS5 console. If you have any questions or feedback, please feel free to leave a comment below.
Frequently Asked Questions
Here are some frequently asked questions about the error code WS-116449-5 and their answers:
The duration of the PSN maintenance work or service issue depends on the nature and severity of the problem. It could last from a few minutes to a few hours or even longer. You can check the PSN status on the official PlayStation website for any updates or announcements regarding the PSN service.
There is no guaranteed way to prevent the error code WS-116449-5 from happening again, as it depends on various factors that are beyond your control, such as the PSN service status, the internet connection quality, or the PS5 system software condition. However, you can try some general tips to reduce the chances of encountering this error code again, such as:
How long does the PSN maintenance work or service issue last?
How can I prevent the error code WS-116449-5 from happening again?
