PSVR2 Black Screen Troubleshooting
The PlayStation VR2 (PSVR2) is a virtual reality headset that works with the PlayStation 5 console. It offers immersive gaming experiences with high-resolution graphics, eye-tracking technology, and haptic feedback. However, some users may encounter a common problem with the PSVR2: the black screen issue. This is when the headset powers up but there is no image on the display, or the image is distorted or flickering.
This issue can be frustrating and ruin your VR gaming experience, but don’t worry, there are several possible causes and solutions for this issue, depending on the situation. In this article, we will review some of the most common scenarios and provide some tips on how to troubleshoot your PSVR2 black screen issue, based on user experiences from reddit.com and different authority gaming websites.
Scenario 1: The headset doesn’t power on
If your headset doesn’t power on at all, you may have a problem with the power supply or the connection. Here are some steps you can try:
- Make sure the power cord is plugged into a working outlet and the power switch on the processor unit is turned on.
- Make sure the processor unit and the headset are connected properly with the VR cable. The VR cable has two ends: one with a single connector and one with two connectors. The single connector goes into the headset and the two connectors go into the processor unit.
- Make sure the PS5 console is turned on and connected to the processor unit with the HDMI cable.
- Make sure you are wearing the headset correctly and it is adjusted to fit your head. The headset has a power button on the bottom left side that you need to press to turn it on.
- If none of these steps work, you may need to contact PlayStation Support for further assistance.
Some users have reported that their headset doesn’t power on because of a loose USB-C cable at the front of the PS5 console. They suggest flipping the USB-C connector or cutting the plastic on the front of the PS5 to make sure the cable can go all the way in. However, this may void your warranty or damage your console, so we do not recommend this solution unless you are absolutely sure what you are doing.
Scenario 2: The headset powers up but there is no image
If your headset powers up but there is no image on the display, you may have a problem with the HDMI signal or the VR mode. Here are some steps you can try:
- Make sure your TV is turned on and set to the correct HDMI input that is connected to the processor unit.
- Make sure your PS5 console is updated to the latest system software version and your PSVR2 games are updated to the latest version.
- Make sure you have enabled VR mode on your PS5 console. To do this, go to Settings > Screen and Video > Video Output > VR Mode and select On.
- Make sure you have selected a PSVR2 compatible game or app from your home screen or library. You can check if a game or app supports PSVR2 by looking for the VR icon on its tile or cover art.
- If none of these steps work, you may need to restart your PS5 console and your PSVR2 system. To do this, turn off your PS5 console by holding down the power button for three seconds until you hear a beep. Then turn off your PSVR2 system by holding down the power button on the headset for three seconds until you hear a beep. Wait for a few minutes and then turn them back on.
Some users have reported that their headset powers up but shows a white loading bar that scrolls for a while and then goes black. They suggest holding down the Options button on their controller to reset the position of the screen. This may work if your headset is stuck in cinematic mode or has lost track of your orientation.
Scenario 3: The image on the headset is blurry or distorted
If your headset powers up and there is an image on the display, but it is blurry or distorted, you may have a problem with the lens distance, the eye tracking, or the tracking camera. Here are some steps you can try:
- Adjust the lens distance and the VR headset position to find the optimal viewing angle for your eyes. To do this, go to Settings > Devices > PlayStation VR2 > Adjust Lens Distance and VR Headset Position and follow the instructions on screen.
- Adjust the eye tracking to calibrate your eye movements with the headset. To do this, bring up the PSVR2 Activity Card by pushing the PlayStation button, and scroll all the way down to Eye Tracking. Select Adjust Eye Tracking and a test screen will appear where you can activate several colored orbs by looking at them.
- Adjust the tracking camera to ensure it can capture your movements accurately. To do this, go to Settings > Devices > PlayStation Camera > Adjust Camera Position and follow the instructions on screen. Make sure there are no bright lights or reflective surfaces behind you that may interfere with the camera.
Some users have reported that their image on the headset is blurry or unclear, especially around the edges. They suggest playing in a well-lit room, as the PSVR2 uses an inside-out tracking system that relies on visible light to track your movements. They also suggest cleaning the lenses with a microfiber cloth or a lens cleaner, as dust or smudges may affect the clarity of the image.
The PSVR2 black screen issue can be frustrating, but it can be fixed with some simple troubleshooting steps. If you follow these steps and still have problems with your PSVR2 system, you may need to contact PlayStation Support for further assistance.
We hope this article has helped you resolve your PSVR2 black screen issue and enjoy your VR gaming experience. If you have any feedback or questions, please let us know in the comments below.