How To Fix A PS5 Controller That Won’t Update

The PS5 controller is an essential component of the gaming experience on Sony’s latest console. Like any technology, however, it can encounter issues, such as failing to update the firmware. If your PS5 controller won’t update, it can be frustrating and limit your ability to enjoy the latest features and improvements. Fortunately, there are several steps you can take to fix the issue and get your controller updated.

In this article, we’ll explore some of the possible causes of a PS5 controller that won’t update, as well as provide tips and solutions to help you resolve the issue and get back to gaming.

How To Properly Update Your PS5 Controller

Updating your PS5 controller is an important task that can ensure optimal performance and access to the latest features. Here’s a step-by-step guide on how to properly update your PS5 controller:

1. Turn on your PS5 console and make sure it’s connected to the internet.
2. Connect your PS5 controller to the console using a USB cable.
3. Press the PS button on the controller to turn it on.
4. Once the controller is connected, go to the Settings menu on your PS5 console.
5. Select “Accessories” from the menu.
6. Choose “Controllers” and select the controller you want to update.
7. Select “Update Device Software.”
8. If there’s an update available, click “Download” to begin the process.
9. Wait for the update to download and install.
10. Once the update is complete, you can disconnect the controller from the console and start using it.

It’s important to note that if the update fails, you may need to reset the controller by pressing the small reset button on the back using a paperclip or similar object. You can also try restarting the console or contacting customer support for assistance.

Why Won’t The PS5 Controller Update?

If your PS5 controller won’t update, there could be a few possible reasons why:

1. Connectivity Issues: A weak or unstable internet connection can cause the update to fail. Make sure that your console is connected to the internet, and that the connection is stable.
2. Server Issues: Occasionally, the update server can experience issues or be down for maintenance. Check the PlayStation Network status page to see if there are any known issues or maintenance scheduled.
3. Firmware Issues: If the firmware on your controller is outdated or corrupt, it may not update properly. Check the firmware version of your controller and compare it to the latest version available from the manufacturer.
4. Storage Space: If there isn’t enough storage space on your console, the update may not be able to install. Check how much free space you have available on your console, and make sure you have enough to install the update.
5. Hardware Issues: In some cases, hardware issues can prevent the controller from updating. This could be due to physical damage, a faulty component, or other issues. If none of the above solutions work, it may be necessary to contact Sony customer support or professional repair service for further assistance.

Overall, troubleshooting the issue will depend on the specific reason why your PS5 controller won’t update. By identifying the root cause of the problem, you can take the appropriate steps to fix it and ensure that your controller is up to date with the latest firmware.

Fixing PS5 Controller Won’t Update

If your PS5 controller won’t update, there are several steps you can take to fix the issue:

1. Check your internet connection: Make sure your console is connected to the internet, and that the connection is stable. If your connection is weak or unstable, try resetting your modem or router, or connecting your console to a wired network.
2. Change your controller cable. The original cable could charge but not update.
3. Check the server status: Occasionally, the update server can experience issues or be down for maintenance. Check the PlayStation Network status page to see if there are any known issues or maintenance scheduled.
4. Check for firmware updates: If the firmware on your controller is outdated or corrupt, it may not update properly. Check the firmware version of your controller and compare it to the latest version available from the manufacturer. If an update is available, download and install it on your controller.
5. Free up storage space: If there isn’t enough storage space on your console, the update may not be able to install. Check how much free space you have available on your console, and make sure you have enough to install the update. You can also delete any unnecessary files or games to free up space.
6. Reset your controller: If your PS5 controller won’t update, try resetting it. To do this, use a small object like a paperclip to press the reset button on the back of the controller for 3-5 seconds. Once reset, try to update the controller again.
7. Contact customer support: If none of the above solutions work, it may be necessary to contact Sony customer support or professional repair service for further assistance. They may be able to diagnose the issue and provide a solution, or arrange for a repair or replacement if necessary.

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Conclusion

In conclusion, a PS5 controller that won’t update can be a frustrating experience, but it doesn’t have to be the end of your gaming fun. By taking the appropriate steps to troubleshoot the issue, you can resolve the problem and update your controller.

Whether it’s checking your internet connection, server status, firmware updates, storage space, resetting your controller, or contacting customer support, there are several solutions to try. By staying patient and persistent, you can get your PS5 controller updated and back to working correctly, ensuring that you can enjoy all the latest features and improvements.

PS5 Controller Won’t Update FAQ