How to fix Xbox Series S not connecting to WiFi

The Xbox Series S offers an immersive gaming experience, but it relies on a stable internet connection to access online features and multiplayer capabilities. If you’re facing the frustrating issue of your Xbox Series S not connecting to Wi-Fi, it can significantly impact your gaming experience. In this article, we will explore the potential reasons behind this problem and provide detailed solutions to help you resolve the issue and get back to enjoying your games seamlessly.

Why is Xbox Series S
Not Connecting to Wi-Fi

  1. Problems with the Server: Sometimes, the issue may not lie with your Xbox Series S, but rather with the Xbox Live servers. Server outages or maintenance can temporarily disrupt connectivity, making it appear as if your console is not connecting to Wi-Fi.
  2. Xbox DNS settings are incorrect: Incorrect DNS (Domain Name System) settings can prevent your console from establishing a connection to the Wi-Fi network. The wrong DNS address can cause conflicts and hinder the communication between your Xbox Series S and the router.
  3. Trouble with the router: Issues with your router settings or configuration can prevent your Xbox Series S from connecting to Wi-Fi. This can include incorrect network settings, outdated firmware, or incompatible security protocols.
  4. The distance between the Xbox and the router is too large: If the distance between your Xbox Series S and the Wi-Fi router is too great, the signal strength may weaken, leading to connectivity issues. Obstructions such as walls, floors, or other electronic devices can further degrade the signal quality.
  5. Xbox issues: There might be specific issues with your Xbox Series S that are preventing it from connecting to Wi-Fi. These can include software glitches, outdated system firmware, or incorrect network settings on the console.
  6. Interference in Wi-Fi signal: Other devices or appliances in your home that use the same wireless frequency as your Wi-Fi network can cause interference, leading to connectivity problems with your Xbox Series S.

Fix: Xbox Series S Not Connecting to Wi-Fi

Method 1: Examine the Xbox Live Service Status page

To start troubleshooting, it is crucial to check if there are any ongoing server issues with Xbox Live services. Visit the Xbox Live Service Status page on your computer or smartphone. This page provides real-time information about the status of Xbox Live services, including any disruptions or maintenance activities. If there are server issues reported, it is advisable to wait until the problem is resolved on the server side before troubleshooting your console further.

Method 2: Change the DNS Address on Xbox

Access the network settings on your Xbox Series S to manually change the DNS (Domain Name System) address. By default, your console will use the DNS settings provided by your internet service provider (ISP). However, sometimes these settings can cause conflicts. To change the DNS address, go to the network settings on your Xbox Series S. Choose the option to configure the network manually and enter a reliable and publicly available DNS address, such as Google DNS ( and This change can help resolve DNS-related issues and improve connectivity.

Method 3: Bring the Console Close to Your Router

If the distance between your Xbox Series S and the Wi-Fi router is significant, it can lead to a weak Wi-Fi signal and connectivity problems. To address this, try moving the console closer to the router. By reducing the distance, you minimize signal degradation and increase the chances of establishing a stable connection. Additionally, remove any physical obstructions that may hinder the Wi-Fi signal, such as walls, furniture, or large objects. Clearing the path between the console and the router can further improve the signal strength.

Method 4: Enhance Your Wi-Fi Speed

Optimizing your Wi-Fi connection can help improve connectivity with your Xbox Series S. Ensure that your router supports the latest wireless standard, such as 802.11ac, as it offers faster speeds and better performance. If your current router is outdated, consider upgrading to a newer model that supports the latest standards. Additionally, placing your router in a central location within your home can help provide better coverage to all areas. This central placement reduces signal loss and interference caused by distance or obstructions.

Method 5: Factory Reset the Xbox

Performing a factory reset on your Xbox Series S is a drastic step and should only be considered as a last resort. It erases all data and settings on the console, so it’s crucial to back up any important data beforehand. To initiate a factory reset, go to the system settings on your console. Look for the option to reset the console to its default settings. Follow the on-screen prompts to complete the process. This action resets the network settings to their default state, potentially resolving any network-related issues.

Method 6: Reboot Your Router

A simple router reboot can often solve temporary connectivity issues. To reboot your router, unplug it from the power source. Wait for about 10 seconds to ensure all processes have stopped, and then plug it back in. Allow the router to restart fully before attempting to connect your Xbox Series S to the Wi-Fi network again. Rebooting the router clears any temporary glitches or errors and establishes a fresh connection.

Method 7: Upgrade Your Router’s Firmware

Outdated router firmware can cause compatibility issues with newer devices like the Xbox Series S. Check the manufacturer’s website for any available firmware updates for your router model. Download the latest firmware and carefully follow the instructions provided by the manufacturer to update your router’s firmware. It is crucial to ensure that you follow all necessary precautions during the firmware update process. Updating the router’s firmware can resolve compatibility issues and improve the router’s performance, enhancing the connection with your Xbox Series S.

Method 8: Change Your Wi-Fi Band & Disable WPA2

Access the settings of your Wi-Fi router and consider changing the Wi-Fi band to a less crowded one. For example, if your router supports both 2.4 GHz and 5 GHz bands, switch from the 2.4 GHz band to the 5 GHz band. The 5 GHz band typically offers less interference from other devices, resulting in a more stable connection. Additionally, try temporarily disabling the WPA2 security protocol on your router to determine if it is causing any connectivity problems. This step helps troubleshoot whether the security settings are impacting the connection. Remember to re-enable the security measures after testing.

Method 9: Restart Your Console

A simple restart of your Xbox Series S can often resolve minor software glitches that may be hindering the Wi-Fi connection. Press and hold the power button on the front of the console for a few seconds until it shuts down completely. Wait for a short period, approximately 10 seconds, and then press the power button again to turn it back on. This action clears temporary cache files and refreshes the console’s software, potentially resolving any connectivity issues.

Method 10: Utilize Your Phone’s Hotspot

If all other methods fail, you can try using your smartphone as a Wi-Fi hotspot. Enable the hotspot feature on your phone and connect your Xbox Series S to the hotspot network. This bypasses any issues with your home Wi-Fi network and establishes a connection through an alternate source. However, keep in mind that using a mobile hotspot may consume significant mobile data, so it is advisable to monitor your data usage and choose this option sparingly.

Method 11: Contact Your ISP

If you have exhausted all troubleshooting methods and are still unable to connect your Xbox Series S to Wi-Fi, it is advisable to contact your internet service provider (ISP) for further assistance. They can provide specific guidance, check for any issues with your internet connection, and offer advanced troubleshooting steps tailored to your specific situation. Your ISP may be able to diagnose and resolve any network-related issues that are preventing your Xbox Series S from connecting to Wi-Fi.


Q1: Why does my Xbox Series S not connect to Wi-Fi even after entering the correct password?

A1: This can happen due to incompatible security protocols, MAC filtering on the router, or Wi-Fi network congestion. Ensure your security protocols are compatible, check for MAC filtering settings, and try reducing network congestion by limiting the number of connected devices.

Q2: Will factory resetting my Xbox Series S delete all my data?

A2: Yes, performing a factory reset on your Xbox Series S will erase all data and settings on the console. Make sure to back up any important data before proceeding.

Q3: What if none of the methods mentioned in the article work?

A3: If you have exhausted all the troubleshooting methods and are still unable to connect your Xbox Series S to Wi-Fi, it is recommended to contact your ISP or Xbox Support for further assistance. They can provide specialized guidance and advanced solutions tailored to your specific situation.


Experiencing connectivity issues with your Xbox Series S not connecting to Wi-Fi can be frustrating, but by following the methods mentioned in this article, you can troubleshoot and resolve the problem effectively. Start by checking for server issues and then proceed with adjusting DNS settings, optimizing your Wi-Fi signal, and restarting both the console and the router. Consider upgrading firmware, adjusting security protocols, or contacting your ISP for further assistance if necessary. By implementing these fixes, you can regain a stable Wi-Fi connection and enjoy uninterrupted online gaming on your Xbox Series S.

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