PS5 UI Is Slow or Not Loading At All | Fixed by Experts
PS5 UI is the graphical user interface featured on Sony’s PlayStation 5 gaming console. The PS5 UI has been met with mixed reactions since its release, with some users reporting that their PS5 UI is slow or not loading at all. When PSN is down, the PS Store may also be inaccessible, which can prevent users from downloading or updating their games. In this blog post, we will explain what PS5 UI is, why some PS5 users are experiencing these issues, and how to fix them!
PS5 UI is slow and not loading for some users
This issue may occur usually because of the PSN servers. The PSN (PlayStation Network) is down or slow due to high traffic from PS Plus and PS Now subscribers. When PSN is down, the PS Store may also be inaccessible, which can prevent users from downloading or updating their games. Users are reporting that the PS Store is still accessible, but it is very slow.
Sony is aware of the issue and is working on a fix
Sony is aware of the PS5 UI slow or not loading issue and is working on a fix. In the meantime, there are a few things you can do to try to fix the problem, such as: check the status of the PSN servers, restart your PS5 including the internet router, change your DNS settings, or delete your PSN account and create a new one. If you are still experiencing PSN issues, Sony recommends that you contact customer support.
Potential Causes Of the Issue
There are different potential reasons that cause the PS5 UI not loading or very slow, which are:
- High traffic from PS Plus and PS Now subscribers
- PSN server issues
- Device issues (PS Vita, PS Vita TV, PlayStation TV, PlayStation App or even the internet router)
- DNS settings
Affected users are encouraged to report the issue to Sony
Affected users are encouraged to report the PS5 UI slow or not loading issue to Sony. You can do this by contacting customer support.
Possible workarounds until the fix is released
There are a few things you can do to try to fix the PS5 UI slow or not loading issue:
- Check the status of the PSN servers to see if they are down or slow.
- Restart your PS Vita, PS Vita TV, PlayStation TV, PlayStation App, or other devices that use your account.
- Change your DNS settings on your console or router to Google Public DNS (IPv).
- Delete your PSN account and create a new one.
If you are still experiencing PSN issues, Sony recommends that you contact customer support. We hope this blog post helped you understand the PSN issue and how to fix it! Stay tuned for more PlayStation news and updates!