This Account Cannot be signed into this PS4 (WS-44949-0)
One of the PS4 sign-in common problems is that when you try to sign into your PS4, you get an error message saying: “This Account Cannot be signed into this PS4” with an error code number (WS-44949-0). The weird part of this problem is that you can still sign into your PS4 from other devices, such as mobile phone, PC, or even a PS5.
If this is your case, here are a few simple methods in order to work around it:
Reset your PSN account’s password
This is the most common solution for Error (WS-44949-0). You need to do that either from your phone or PlayStation website.
In order to reset your PSN password, do the following:
- Go to the Account Management sign-in page and select Trouble Signing in? > Reset your password and enter your sign-in ID (email address).
- You are sent an email containing a secure link. The verification email can take a few minutes to arrive. If you don’t receive it within 24 hours, please click here for more help.
- Follow the secure link, fill in the requested information, and create a new password using a combination of uppercase and lowercase letters, numbers and special characters.
Change your PSN Privacy Settings to “No One”
Here how to do that:
- Go to Account Management on a connected device.
- Select PSN privacy settings > select Games > Edit.
- Under the “Choose who can see your real name and profile picture in games” pick the “no one” option.
Activate 2-Step Verification Or Modify It
This has worked efficiently on fixing the “This Account Cannot be signed into this PS4” error message. All you have to do is the following on your PS4 console:
- Go to Settings > Account Management > Account Information > Security > 2-Step Verification.
- Select Activate if not already.
- Select Text Message to receive the verification code and enter your phone number. If this feature is already activated when the issue occurred, change your phone number to a new one.
Conclusion
This is a quick solution based on user experience in order to fix the “This Account Cannot be signed into this PS4” issue. If you have another way to work around it, please comment below and share it with us.
If anyone else is experiencing this error and is unable to sign in to the PS4 device despite being able to sign in via phone, PC, or even a PS5, here’s how to fix it:
– Attempt Password Reset (from the phone app or PlayStation website )
– Set all of your privacy settings to “No One” and enable 2-factor authentication (even add a different number if already activated and use it for the code)
Thanks for your contribution and for sharing your experience. Much appreciated.
If anyone else is experiencing this issue and cannot sign in to their PS4 device, despite being able to do so from their phone, PC, or even a PS5, here’s how to repair it:
Attempt to reset your password (from the phone app or Playstaion website )
Set all of your privacy preferences to “No One,” then turn on two-factor authentication (even add a different number if already activated and use it for the code)
Thanks Khaled for this nice addition.