PS4 Error Code (CE-34878-0) Troubleshooting Guide [2023]

If you’re getting the error code (CE-34878-0) on your PS4 while you’re playing or even when starting up your system, this is certainly not a good omen. It indicates that the PS4 system is undergoing a serious problem that prevents it from functioning properly or at all. For that reason, PS4 Error Code (CE-34878-0) is classified as one of the most dangerous errors.

But, being dangerous doesn’t mean unresolvable. The good news is that in most cases users were able to work around this error and get their PS4 system back to normal. This is what you’re going to learn in this prolonged and detailed guide.

A Brief On PS4 Error CE-34878-0

PS4 Error CE-34878-0 message

The PS4 Error code (CE-34878-0) is a CE (code execution) and 34878-0 (hexadecimal number) error code that happens when you’re trying to run an application, but the system does not know how to do it because of missing libraries, improperly installed applications, corrupted system files or other reasons. PS4 (CE-34878-0) Error code is also known as PSERR_BADAPP.

According to user reports, the game/app crashes a short time after launch with the error (CE-34878-0) appearing on the screen. Nevertheless, other users reported that when they restarted the game or the PS4, the issue would go away. However, that didn’t work for the majority of users who have the same issue.

Worth it to say that you may, depending on your case, experience Error (CE-34878-0) on particular games/apps only, whereas other games/apps would work flawlessly.

A Simple Restart May Do the Job

A restart is usually enough to fix Error (CE-34878-0). In fact, restarting the PS4 fixes many errors and performance issues of the console, not only that one. However, there are some cases that are complex enough that you need to do more troubleshooting.

When PS4 Error (CE-34878-0) occurs, it will be difficult or not possible to play the particular game that generates that error. Your very first step in such a situation is, as mentioned earlier, to restart the PS4 and try your luck again.

In situations where the PS4 Error (CE-34878-0) happens regularly to the extent that your game is no longer playable or the PS4 system generates this error almost on every app, you may have a malfunctioning system or there’s something wrong with that specific app/game on your PlayStation 4 System.

Why Do I Keep Getting Error CE-34878-0?

PS4 Error CE-34878-0 on-screen message

PS4 Error (CE-34878-0) is a software-level issue that indicates that there’s a sort of data corruption/conflict within your system. This can be the result of one of the following reasons:

  • Improper installation of a game/application or of its update.
  • The PS4 is dirty inside and the system is overheating, and as a result, the data couldn’t be processed properly.
  • Incompatibility issue between the game you’re trying to play and the currently-installed version of PS4 system software.
  • Some of the PS4 system software core files got corrupted or damaged.
  • Instable power connection due to a damaged PS4 power cord, a defective PS4 power supply, a malfunctioning power strip/outlet, or even short circuits in a part of your PS4 motherboard.
  • The storage device on which your game/app is installed is defective and needs maintenance.
  • The PS4 CMOS data is corrupted and must be reset

So, let’s go through the process of troubleshooting the PS4 Error (CE-34878-0) and find out how to totally fix it. You’ll also learn how to avoid this error from happening in the future. So, keep reading on.

Why Does the Game/App Crash With This Error?

Users may wonder why Error (CE-34878-0) causes the game or app to crash and become totally inoperative. Well, the answer is simple— It’s because one or more of the core files responsible for the game/app to properly run cannot be accessed due to corruption or damage.

Diagnosing Error (CE-34878-0)

Diagnosing Error CE-34878-0 before fixing it
Before trying to fix PS4 Error Code (CE-34878-0), you have to diagnose that error by watching the behavior of your console. Be observant and take note of when this error exactly happens.

  • If PS4 Error (CE-34878-0) happens once the PS4 starts up and at the very moment it loads the home screen, it means that you may need to initialize PS4 or format the internal hard drive.
  • In many cases, it happens when running games or watching movies only. Yet, when running applications, it works just fine. That indicates there’s a problem with the PS4 graphics card. In some cases, just connecting it to another monitor can fix this issue.
  • If this error occurs only with games installed on an external hard drive, it means it’s defective. Most probably it suffers from bad sectors and you have to FULL (not quick) format it. A full format will eliminate/fix bad sectors and restore the lost performance of the drive.
  • When you play online and an error (CE-34878-0) shows up, most probably it’s your internet connection that got interrupted.
  • A sudden power surge or an abrupt hardware failure can cause this error as well. Usually, this is momentary and won’t repeat.

Eventually, whatever the reason is, you better go through this guide and find a proper fix for Error Code (CE-34878-0) that suits you best.

Official PS4 Error Code CE-34878-0 Fix

If you visit the official website of PlayStation, you’ll find a suggested set of steps to fix that error. [source]

An error has occurred with the application.

  1. Close the application, install the latest System Software and game updates and restart the system.
  2. If you have upgraded the Hard Disk Drive (“HDD”) in your system, please re-install the original HDD.
  3. If the error occurs again, back up your saved data, and then go to [Settings] > [Initialization] and choose [Initialize PS4].
  4. If the error occurs with every application, or as soon as the application starts, please contact PlayStation Support.

Many users find this official fix for PS4 Error Code (CE-34878-0) not very helpful. There are details you must be aware of in order to overcome this error and avoid it in the future. That’s why this guide has been made.

How To Fix PS4 Error CE-34878-0?

Ok, now to the most important part of this guide which will answer the question: How do I fix error code CE-34878-0 on PS4?

Here’s a collection of suggested resolutions that will help you work around PS4 Error (CE-34878-0).

Solution #1: Power Cycle (Restart) the PS4

When you see error code CE-34878-0, the first and easiest thing you should do is restart the PS4. Afterward, check to see whether that has resolved the issue or not.

restart the PS4 from the quick menu

If a restart didn’t help resolve Error (CE-34878-0), you need then to fully turn off PS4 and unplug its power cable from the power outlet. Follow the simple steps listed below to successfully carry out this operation.

  1. Turn the PS4 off.
  2. Disconnect the PS4’s power supply from the power outlet.
  3. Wait for 30-60 seconds.
  4. Plug the power supply back in.
  5. Turn on the PS4 and let it boot up.

Turning off PS4 has many benefits to the overall performance of the PS4. For that reason, it’s one of the very common solutions to fix any PS4 error.

Once the console boots up, launch that particular game/app that caused the error and see whether Error (CE-34878-0) appears again or not. Otherwise, if the PS4 won’t turn on for some reason, you have to keep trying until you get it to turn on again.

If Error (CE-34878-0) does appear again, but this time it has taken longer than before, it means you’re on the right track and about to figure out why it happens. You’ll need then to turn off PS4 again, but this time wait 5-10 minutes before turning it back on.

Now, look carefully after you turn on the PS4, does Error (CE-34878-0) take an even longer time than before to appear, or nothing has changed?

If it does take longer, it probably means you have overheating issue with PS4.

Solution #2: Move Your Game to the Internal System Storage

If you’re encountering PS4 Error Code (CE-34878-0) on a game/app installed on an external HDD, the problem then might be in the external HDD itself. It’s strongly recommended to move your game to the internal storage of PS4 and try it from there.

Solution #3: Update PS4 System Software

Updating PS4 system software can fix many issues related to the console’s performance. For that reason, it’s imperative to keep your console up to date with the latest version of system software.

Updating the PS4 system software to the latest version may entirely fix Error CE-34878-0

To start the process, just do the following:

  1. Go to the PlayStation home screen, select Settings.
  2. Choose “System Software Update” to install the most recent update.
  3. Your PS4 will check for available updates for its system software and install any that are available. Let the console do its thing.
  4. After the installation is successfully accomplished, restart the PS4 and check the specific game/app that caused the error.

Now, if this has not fixed the error and you still see that annoying message, try the other solutions.

Solution #4: Update the Game/App

Sometimes the failure occurs from the game/app itself due to deficient/improper coded files. That’s why the manufacturers keep releasing updating patches for their games/apps to fix these issues.

One way to get rid of Error CE-34878-0 is to update all games and applications

To do that, simply follow the steps below:

  1. Go to the PlayStation Home screen.
  2. Highlight the game affected by this problem.
  3. Press the Options button on the controller.
  4. Highlight and select Check for update to check for game updates for the affected game and install any that are available.

Once the process is complete, try to launch the game/app and see whether the problem has gone or not yet.

Solution #5: Turn Off Face Recognition

If a PS Camera is connected to the system, remove it and reboot the system, then turn off Enable Face Recognition.

  • From the PlayStation 4 home screen, select Settings.
  • Select User.
  • Select Login Settings.
  • Uncheck Enable Face Recognition.

Solution #6: Disable Mods

Some gamers confirmed that disabling recently added mods helped them repair this error code. While this solution might not work for all users, it is worth trying out.

Solution #7: Change PS4 Display Settings

Change PS4 video output resolution

It has been reported by some users that changing the video output settings from Automatic to 720p would fix this problem. Other resolutions may work fine as well. So, try all of them and see what suits you best.

By default, the PlayStation 4 will automatically manage video output settings, but if you want to use a specific video resolution:

  1. Go to Settings > Sound and Screen.
  2. Select Video Output Settings > Resolution.
  3. Select your default resolution:
    • 480p
    • 720p
    • 1080i
    • 1080p (the default resolution for most PS4 games)

That’s it all.

Solution #8: Check PS4 Hard Drive

The PS4 hard drive failure might be responsible for causing Error CE-34878-0

As the official fix suggests, if you have recently changed the stock hard drive of PS4 and then started seeing Error (CE-34878-0), try to install the original hard drive and see whether this fixes the error or not. In many cases, this error occurs with the original/stock hard drive of the PS4.

If you’re not considering upgrading the PS4 internal hard drive with a more powerful drive any time sooner, or you have already done so but faced Error (CE-34878-0), the hard drive may malfunction and needs service.

Hard drive failure is a common incident that every savvy must have encountered. It happens due to varied reasons, especially the presence of bad sectors that hinder the hard drive to operate properly. Additionally, if the PS4 HDD doesn’t make any kind of noise (clicking/grinding), there’s a big chance to fix it. Check out this article to learn more about PS4 hard drive failure and how to repair it.


The PS4 internal hard drive might be working fine and flawlessly, but there is a sort of power shortage in your PS4 that prevents the hard drive to run properly. The cheapest workaround for this issue is to replace your PS4 HDD with an SSD because SSDs use less power and are more resistant to power instability.

Solution #9: Rebuild PS4 Database

Sometimes rebuilding the PS4 database can resolve this problem and fix that error. It’s a very easy process to fulfill, but it may take a few hours though.

Rebuild PS4 Database

Process Steps

To successfully rebuild the PS4 database, please follow these steps:

  1. Turn off the PS4 completely (i.e. not in Rest Mode).
  2. Once off, press and hold the power button. Release it after you’ve heard two beeps: one when you initially press, and another about seven seconds later. This will boot the PS4 into Safe Mode.
  3. Connect a DualShock 4 controller with a USB cable and press the PS button on the controller. If the PS4 isn’t recognizing the controller, you may have attached a ‘power only’ USB cable – use the one that came with the controller.
  4. Select the option Rebuild Database. It will warn you that it may take hours.

Solution #10: Delete The Game and Redownload it

Some of the core files of the game might be corrupted/damaged causing the PS4 system to generate the error code CE-34878-0. If you’re getting that error on a specific game whereas other games work flawlessly, then you may want to delete that game and all its saved data and download and install it again.

It’s strongly recommended that you store your game saves and any important data on a USB storage device before carrying out this step.

Solution #11: Factory Rest PS4

To reset the PS4 to factory settings, you have to perform PS4 initialization. This feature can resolve so many issues related to the performance of PS4. So, every PS4 user must know how to do it the right way. Just in case.

The last resort to fixing Error CE-34878-0 is to initialize the PS4

Before we begin, you should know that a factory reset completely wipes the console’s hard drive and can even remove its system software. In other words, it will delete everything on your PS4 HDD, including your games and PS4 operating system.

It’s the penultimate resort when a software glitch stops your PlayStation 4 dead in its tracks, particularly when booting up or when you want to make sure the console no longer has your data on it.

You should back up any data you want to keep, such as images and video, to an external device or to the cloud. In order to back up data using the cloud, you’ll have to have a PlayStation Plus account.

There are two ways to reset your PS4 — From the console’s dashboard or in Safe Mode if the console is having boot-up issues. For PS4 error (CE-34878-0), you need to choose the full initialization.

The Steps

Do not turn off your PS system during initialization. Doing this might damage your system.

  1. Go to PS4 Settings > Initialization > Initialize PS4.
  2. Select Full.
  3. Follow the instructions to complete.
  4. After finishing, restore all your backup data, and reinstall the games and applications.
  5. Try the games to see if it works now.

Solution #12: Clear the PS4 CMOS Memory

You won’t come to this point until you’ve tried everything above and none worked. In fact, this suggestion needs somewhat savvy to carry out. You need to make it the last do-it-yourself resort to fix Error [CE-34878-0] in the PS4 system.

You need at this stage to clear the PS4 CMOS memory in order to set things right. This process might be kind of difficult and time-consuming because you need to open up the PS4 case and carefully remove the PS4 CMOS battery.

Simply, if you can’t do it, don’t try it. Seek help from a well-versed technician.

Solution #13: Contact Sony Support

If absolutely none of the solutions listed and described above were enough to get rid of the error code (CE-34878-0) in your case, the cause of the issue might not be simply something you can fix on your own. It might actually be something that’s much deeper and more severe than you think it is. That being the case, if trying to fix this problem on your own has turned out to be a bust, I advise that you use PlayStation Support and see what the professionals have to say about it.

If for any reason you have failed to contact PS4 Support, we are happy to help you here with what we can. Just drop us a comment below and we will respond as soon as possible.

PS4 Error Code (CE-34878-0) FAQ

What Is CE-34878-0 Error On PS4?

This error code refers to the situation where the game/app you're using has corrupted files and must be repaired.

What Does CE-34878-0 Mean On PS4?

Error CE-34878-0 means the currently-in-use game/app can no longer continue due to some data corruption going on within the game itself.

How To Fix CE-34878-0 Error?

There are several methods to fix Error CE-34878-0, including reinstalling the particular game that causes the error, updating it, update the PS4 system software, and more..

What Causes Error CE-34878-0?

Some files of the game/app that's currently in use are corrupted and the PS4 system can't process the. This results in a conflict between the game and the system itself, therefore it halts and stops working.

You may also like...

156 Responses

  1. apkmomo says:

    This is a great article! I have been struggling with the same PS4 error code for a while now and this article has helped me a lot.

  2. Alexandra says:

    I recently purchased a used PS5 from a friend. Before giving it to me, he erased the memory. (I don’t believe this was a “reset.”) I received this error code while playing Destiny last night. I had played the game for at least ten hours over several days with no problems.

    • PlayStation Expert says:

      The application has encountered an error. Close the application, update the system software and games, and restart the computer. If you have upgraded your system’s Hard Disk Drive (“HDD”), please reinstall the original HDD.

  3. Forhave says:

    This is a great article! I have been struggling with the same PS4 error code for a while now and this article has helped me a lot.

  4. Jad says:

    The problem began after the 1.07 update. After the loading screen, the game crashes. I checked my PS4 and game for updates. I removed and reinstalled the game twice. My PS4 has plenty of storage space. I’m at a loss for words. Please assist.

    • PlayStation Expert says:

      The application has encountered an error. Close the application, update the system software and games, and restart the computer. If you have upgraded your system’s Hard Disk Drive (“HDD”), please reinstall the original HDD.

  5. Adam says:

    Does anyone know how to solve this problem or where I may find someone who can? Every time I try to open 2k MyCareer, it crashes. I have made every attempt. I attempted to contact 2k, but they claimed it was a Sony issue. Sony was unresponsive when I tried to reach her. Please, if you could assist, I would be very grateful.

    • PlayStation Expert says:

      There’s been a problem with the application. After closing the program, update the game and system software, then restart the PS4. Please reinstall the original Hard Disk Drive (“HDD”) if you have updated the one in your system.

  6. H. B. says:

    Since launch night, my PS4 has been trouble-free. played some online and offline games of Killzone, AC4, NFS, and CoD. But tonight, when I try to resume my single-player CoD campaign, the error CE-34878-0 pops up after around two minutes.

    I did a little web research and discovered that many others are experiencing similar problem, not just tonight but also in other games besides Call of Duty. It felt odd that my single-player game would experience problems at the same time as other people on Twitter, even though I didn’t see any mention of a remedy.

    I therefore shut off my internet connection, and the issue never reappeared. But obviously not much use if you want to play online.

    I’m not sure why I can’t use my physical copy of Call of Duty: Ghosts due to a network issue.

    I’m hoping that this little “repair” will benefit someone else.

    • PlayStation Expert says:

      That indeed has enriched the topic and may really help our readers work around PS4 Error Code (CE-34878-0). Thanks for sharing your experience with us.

  7. David says:

    Since the 30th Anniversary update, Destiny2 has crashed frequently for me in recent weeks, sometimes twice per day. I searched online since I had a suspicion that they were doing something unusual and that my dated PS4 wouldn’t be able to keep up.

    It turned out that rebuilding the database was the answer, at least for me. I did it yesterday, and the game was flawless the entire evening. Even the menus feel more responsive now than they did previously.

    Therefore, as it would be the simplest solution, try it if you have similar issues: Hold the power button down while turning off your PS4 until the second beep, then choose Rebuild Database from the BIOS Menu.

    I believe the background is that a game’s frequent updates fragment it on the system, and if that fragmentation increases too much, the game is more likely to crash.

    Hope that was useful.

  8. Jack Adam says:

    How to Fix PS4 Error Code (CE-34878-0)? Here is a quick method to do that:

    Close the program, update your system and game software, then restart your console. Please install the original hard drive after upgrading the one in your system (“HDD”). Back up your saved information and then select Configure PS4 from Settings > Configuration if the issue recurs.

  9. Jordan I. says:

    So I wish you can help me fix this problem. My FIFA 22 keeps crashing and getting error code (CE-34878-0). I’ve pretty much tried everything, yet some games still give me this issue. I’ve tried installing a new hard drive and initializing; immediately after this, I installed FIFA 22 from a disc, and it crashed within five minutes, so I know it has nothing to do with those issues. Although I assume you’re using the original HDD and I’m not sure about mine, I purchased my PS4 from a local businessman that buys used PS4s and resells them. Some people claim that installing the original HDD will solve this problem. Will that really help me work around this problem? Thanks.

    • PlayStation Expert says:

      Well, in the overwhelming majority of cases it will help. But you may eventually have to get a new PS4 or purchase a motherboard from ebay or aliexpress if troubleshooting suggestions like changing the hard drive or reinstalling the operating system didn’t solve the problem. Good Luck.

  10. The Only Man says:


    I have a serious problem that I wish you can solve it for me which is that the ps4 error ce-34878-0 keeps happening to me whatever i do.

    Every time I try to open 2k MyCareer, it crashes. I have made every attempt. I attempted to contact 2k, but they claimed it was a Sony issue. Sony was unresponsive when I tried to reach her. Please, if you could assist, I would be very grateful.

    • PlayStation Expert says:

      Before suggesting any solution to Error (CE-34878-0) I want to ask you first: Is the 2k MyCareer game a digital copy? On your PS4, do you chance to have less free space than 120 GB? With a few games, you may have this strange issue as well.

      The PS4’s hard drive is 500 GB. Let’s assume that the 2K game is 50 GB in size. This indicates that you must have a minimum of 175GB total free BEFORE downloading the game. If the PS4 doesn’t have enough free space, it corrupts little random portions of the file in some strange way that involves buffer space (even though you obviously have over 100GB free)

      You can continue to download further files after it, however occasionally if the last game you downloaded is in that buffer area with less than 125 GB free, it will become corrupted for unknown reasons. I would move and delete a lot of games, and this would happen.

      Finally, getting an external HDD may help fix this.

  11. Javid says:

    One of the most frequent PS4 issues, CE-34878-0, is related to games and applications that crash. The damaged/corrupted data or system software that causes the error CE-34878-0 (also known as CE-36329-3) is to blame, but it is simple to fix.

    Typically, it is not necessary to reinstall the PS4 system software in order to resolve the CE-34878-0 PlayStation 4 issue. What you must do to correct the error is as follows:

    – Turn off the PS4 and wait 3 minutes before turning it on again. Ensure that the PS4 system software and most recent game patches are installed.
    – Reinstall the game (or download it again if it’s a downloaded title) and try again if the error continues.
    – You’ll need to reinstall the PS4 system software if the problem still occurs. Select Initialize PS4 under Initialization in Settings. Before doing this, make sure to back up your data.

    As is customary with video games, keep an eye out for updates and announcements from the publisher as they may provide some insight into whether the issue is with the game itself or your PlayStation 4 system. Most of the time, reinstalling the game will resolve this problem.


    • PlayStation Expert says:

      I can’t agree more. You’re right and hope your comment will help someone. Thank you for sharing this with us.

  12. StarBlack says:

    Hello apparently for the game Naruto Shinobi striker on my PS4 pro it’s the only game in my entire collection that crashes and I have no idea how to get it I’ve fully master reset my PS4 pro I deleted data I’ve brought data back and I just can’t seem to get it to work should I just buy a new disc or get a digital version of it please help me I’ve been having this issue for months and I don’t know what to do and I can’t get a hold of the stupid company

  13. Blue Dragon says:

    I have gotten this error code in these games: Stellaris: Consists Edition, Skywalker Saga (first time today), and Star Wars Battlefront II (but rarely) Errors don’t happen so often they have their own mind it’s very random, and its usually always one time only. I usually do that power Plug thing, fully turned off my ps4, pull out the power cable, I have wait 5min and plug it back in, and start the console. After that games can work fine for weeks and don’t get errors at all. As I said it happens really random times.

  14. Timothy Durbin says:

    Only one game blue screens on the start menu no matter what I try how can I fix this issue?

  15. Reidar Johansen says:

    Hi, I have this problem with NHL 22. I play season mode offline, sim most games and playing my favorit team games. So I come to this date in March, and try to sim the game between LA and San Jose. As soon as I try to sim it the game crashes, and I get this error code. I can play or sim all other games this date. If I try to skip this date,and go to the next day it crashes. I have done the restart and updating the game, system had the newest firmware. Then I did the initailize. This did not work. Do you think it is something wrong with the NHL season game file/save or do I need to full format the HDD? Or do you have something else I could try?

    • PS4 Storage says:

      Hi Reidar,

      Based on your description, it seems there’s a bug in the game. You can’t help but wait for a game update to fix this issue. You better report your issue to the NHL 22 developer in order to consider this bug in the next update.

  16. Carlo says:

    Hi, so I did all the steps above and replaced my hard drive to a completely new one but my games are still crashing when I play them. I’m not really sure what to do at this point :/

    • PS4 Storage says:

      Do you encounter this issue when trying to play games only or does it also happen with other apps?

      • Carlo says:

        It’s only whenever I try to play games. When I’m playing a game it will crash after some time. Sometimes it will crash right away or it will crash after I have been playing for some time. I have even tried the new solution of replacing the CMOS battery but my games are still crashing

        • PS4 Storage says:

          This can happen due to power shortage (i.e. your PS4 doesn’t receive enough power) if you are connecting to an unstable/unreliable power source or that your PS4 power supply is malfunctioning. It also can be the SATA interface not providing enough power to your hard drive.

          The causes vary and it must be tested by a specialist, but usually in your case, replacing your PS4 HDD with an SSD can do the trick.

  17. lucas528 says:

    I did all the steps above, including switching to a new SSD and resetting CMOS battery. It still keeps crashing my games. Also, for some reason, after I did the CMOS battery step, my ps4 hardly detects my dualshock, it works sometimes, and sometimes doesn’t. At this point, I’m almost giving up, is there anything else i could do?

    • PS4 Storage says:

      Welcome again Lucas to our website,

      Just let us better understand your problem.

      You have upgraded the internal storage to an SSD, and installed PS4 system software from scratch, and everything went smoothly and flawlessly without an issue. But when you try to play some games, your system crashes.

      Is that your case and what’s actually happening with you? Or are there additional details we’re not aware of?

  18. Adrian Adams says:

    I have been receiving the CE-34878-0 error from Uncharted 4 and Uncharted: Lost Legacy. After about 2 – 5 minutes of gameplay, the game crashes with the error appearing. I have tried numerous things (rebooting, safe mode, initialising, redownloading etc..). I downloaded a digital version Uncharted 4 and that crashed. I also tried a disc version and got the same error. Lost Legacy is digital and that still crashes. Not really sure what to do but I have contacted PlayStation for a refund a few days ago but have not received any feedback

  19. Jack says:

    I got this error code on my ps4 after playing call of duty warzone…middle of a game the graphics would start degrading and then disappearing…then it would eventually freeze and have to restart…the last time it froze it wouldnt turn off fully and when i turned it backon it went to “checking system storage” screen and got to 24 % where it stayed until the next screen came up saying “cannot start the ps4″….tried a database rebuild but it restarts backto the “checking system storage” and says cannot start again….any ideas?

    • PS4 Storage says:

      It seems your PS4 internal hard drive is declining/failing. Before considering replacing it, try to full-format it on a PC to restore its original performance then check if it works. If not, we still have more ideas for you, so please come back to us with your feedback.

  20. Jordan says:

    I recently got my PS4 like 2 weeks ago and I t got unplugged accidentally. Ever since then it starts to give me this exact error code. It only gives me this error code on minecraft and every other game works fine for example GTA 5 a much bigger game. Please help me, is a hardware issue or sotware because I followed all these steps and still nothing

    • PS4 Storage says:

      It seems the power issue impacted the PS4 internal hard drive and caused bad sectors on a part of it. What you can do here is to pull out the PS4 internal HDD and connect it to a PC and full format it. Please read this guide for more details.

  21. Jemel says:

    I’ve tried everything and when I say everything i mean I, initialized the ps4, rebuilt the database, restarted the ps4, deleted the games and reinstalled, and even replaced the hardrive and made a different account on my new hardrive, what should I do?

  22. Wyatt W. says:

    So, I have ARK on my PS4 and it is one of my FAVORITE games. I do not want to lose it. I have put like 500 hours into it and have an amazing community on one of my servers. Everything was going well. Then, all of a sudden my Wi-Fi started getting really slow. I didn’t think much of it. Now every time I open ARK, after around 5-10 minutes of gameplay it crashes. I should probably clarify that I use my PS4 for playing on the server and my Sister’s old PS4 to host it. Her PS4 is about a year old and never has had any real problems with crashing. Any ideas? I haven’t tried much yet but I would like to hear some suggestions before I proceed with anything. Its her PS4 that is crashing, not mine.

  23. Tommy says:

    Hi, I upgraded my hdd to a 2tb in 2016 when I bought my ps4, in mid 2018 it had an issue when I was updating the console, then early 2019 I received this error code ce-34878-0 for these games: heavy rain, beyond two souls and Detroit become human, and also Spider-Man ps4. At first I initialized my ps4 and I never received that error when I played Spider-Man but I did for the other 3 games above. Then, last year I received it once when I was playing the last of us part 2. And now 2021 I have already received it 5 times, once in January for a lego game, crash bandicoot and crash team racing, I think it has to do something with my digital games, but my copies of Spider-Man and tlou 2 are physical copies. Should I attempt to initialize my ps4 again and this time swap out the HDd to the original stock hdd? If I get the exact same thing as both hdd would I consider buying a new ps4 or ps5…

  24. Benkippax says:

    I’ve tried every single step in the article and I’m still getting the ce-34878-0 upon startup of every game and app. I’ve tried using original and new psu and hdds. No joy at all. I’m assuming the graphics card or memory is dead. What are your thoughts on how I should proceed?

    (For clarity, I’m tech literate and regularly build custom computer builds for customers)

    • PS4 Storage says:


      Have you tried also to clear the CMOS memory? If yes, the problem then is mostly related to the motherboard not providing enough power to the hard drive. This is a common reason and one of our valued readers reported that once he upgraded to an SSD, the problem has gone, although he tried also different HDDs with no avail. That happens when the storage device doesn’t get the power it needs, and since SSDs require less power to run, they can easily accommodate to such a situation.

      We value your feedback as it will help our readers understand this error better. So we would love to hear back from you on this case if there’s any update from your side.

  25. zis99 money says:

    All my apps open fine and don’t cr ash, but the second I try to import a video on sharefactory, it decides to crash- I’ve tried all of the steps and it’s still like that…

  26. Anne says:

    This error keeps popping up whenever I try to start TLOU2. I can’t really reach the main menu before the game crashes.

    Tried everything, rebuild database, initialize, etc.

    Weirdly though, I managed to play TLOU2 without any problems before, even finished the story and got the trophies. It just kept crashing all of a sudden.

    Tried downloading my digital copy of RE2 to test if this error pops up in any other game. The game keeps crashing at a specific part and I can’t progress through it.

    Don’t know what to do now 🙁

  27. the dark says:

    it keeps happaning on fallout 4, and i was told the disc could be corrupted and buying a new disc and reinstalling the game would help, is this true

  28. Scott says:

    Having a similar issue myself.

    I started getting CE-34878-0 error code infrequently in-game in Fornite and Arc from what I recall a few months ago. Now I get it during every single game and it happens during start up of each game (ie I don’t get to the initial game menu before it craps out). Been doing a lot of reading and so far I’ve tried the following without any success:

    – Restarted PS4 (this cleared previous issues but is no longer helpful)

    – Made sure PS4 software was up to date and all games updated

    – uninstalled some games/reinstalled to see if that would clear it

    – Rebuilt PS4 database

    – reinitialized the entire system (selected full)

    – tried connecting to games offline

    – played with display settings

    A few additional details.

    -I was using an external hard drive to store some games but error code is happening to games saved locally and on the external hard drive. I have since removed the external hard drive prior to reinitializing the entire system and that has not made a difference.

    – I don’t use face recognition so that is not in play

    – No issues with uninstalling and reinstalling stuff, only encounter problems when trying to load up a game

    Has anyone had a similar problem and replaced the Hard Drive successfully clearing the issue? Finally, on further reading this may be a problem that could potentially be associated with the recent PS4 software updates. I’m inclined to wait until the next firmware update before moving to a new hard drive. Thanks all.

    • PS4 Storage says:

      Hi Scott and welcome to our community.

      This act is usually caused by a bad sector on your PS4 hard drive. I see that you haven’t tried to full-format it as described here. If even the format doesn’t work with you, even temporarily, it might mean you have to replace it.

      As for your games on the external hard drive, they will be also affected by the health status of the internal hard drive. Remember that the internal hard drive hosts the essential system files required to run a game, so you can’t really say that your PS4 internal hard drive is innocent because of that.

      So, all in all, try to FULL format the PS4 hard drive and check again.

      You’re very welcome with any feedback you can send us. We appreciate it a lot.

    • Yoymon says:

      Had same problem, did everything in your post plus put new hard drive in, no luck, bought a new ps4, at this point might as well wait for ps5

      • Scott says:

        Thanks PS4 Storage and Yoymon, I have since tried the full format via PC as described without luck. So the only thing I have not tried is a new internal hard disk. I don’t think I will try this as I don’t really want to spend the money in a situation where it’s unknown whether it will clear my issue. Plus I plan to get a PS5 in the new year so I think I’ll wait.. If I happen to come across a new hard drive in the future, I’ll give it a shot and update my status. Thanks

        • PS4 Storage says:

          You’re very welcome Scott. I think you better wait a year or so before buying a PS5. The price then will go down, and many system errors that happen to new users would be fixed after a year of the PS5 launch date. Just don’t be in hurry.

  29. Carlo says:

    Hi, my games have constantly been crashing on my PS4. When I first got my ps4 everything worked well no game crashes. After I got the game overwatch, something happened where the game files for overwatch became corrupted. After that point on, overwatch constantly crashed to the point I could not play. Then overtime it started happening to all my games. All my games began to crash while I am playing them. At first it would only be one or two games but now it does not matter what I play, they all end up crashing. I am unsure as to what the issue is as I have rebuilt the data base numerous times and initialized my ps4 twice. If anyone has any clues or tips as to what I should do I would deeply appreciate it. I am thinking about replacing the hard drive but I do not want to do it if I am not 100% sure that is the issue

  30. Petr Chlebec says:

    I had the same issue with COD WW2 game , I tried do do everything, including replacing the original hdd with Sansung evo ssd, on top of it I cleaned whole ps4 inside by deassemble it and even replaced heat paste on processor, and I have still the same issue. I even replaced the game disk it self, can someone help please
    Ce 34878 0

    • PS4 Storage says:


      Try to restore your game license. Thi worked for some users.

      I would appreciate if you come again with your feedback on this issue, and whether the new solution has resolved it or not.

    • Yoy says:

      I had same issue and did same things to fix, your ps4 is shot, i got an answer from some tech forum, im trying to remember what it was graphics card or processor or something like that which was near the cost of just buying a new one

  31. Luna says:

    Please help me. I already full initialize and reinstall firmware.
    I started getting this error after I played Fall Guys. It keeps on crashing on my PS4 so we decided to play minecraft instead but when I open the game, it gives me the error ce 34878 0. Then I tried another disc game and it works. Next, I tried digital games, it boot up but it has glitches and it freezes. I only get the error when I update a certain game. Please help me.

  32. Wendy Potvin says:

    Well, i cant play a mmo offline and thats the only game i play.

    • PS4 Storage says:

      Most probably it’s the hard drive, as 90% of the PS4 problems stem from a bad hard drive. Try to full format it in order to restore its original performance.

  33. Tim M. says:

    I am facing this issue now since 1 week on my PS4 Slim.
    It is just in one particular Game (Death Stranding) and it just happens at this one particular point of the game (Gametime: 10 Hours).
    I am lost because it tries to load a cut scene of a main quest and there is just no workaround.
    I used a old saved game but it still crashes allways at the same point.
    The Disc is brand new.
    So far I really tried everything you can find on the internet or on this blog (which is really great!).
    Never had this problem before and all my other games are working just fine.

    After all I think the error is in the Game Death Stranding but I could not find any one else on the internet facing this issue at this point of the game.
    Maybe you have a guess?
    Thanks and best

  34. Wendy Potvin says:

    Here, my problem come from Elder Scroll online, with only one caracter on 9. I got a lot of bluescreen and i can’t load my caracter back.

    • PS4 Storage says:

      What if you play offline? the same happens? And is it with all games or just that specific one?

  35. David Gent says:

    Ever since this update 7.51 my games keep crashing and have to use USB to update file to restart my PlayStation to get it to play then it freezes after about 20-40 minutes during playing any games again disk and from the store I broke down and factory reseted my system to see if that fixes it where have many games and saves that didn’t help either. Just started doing the when updated to 7.51 is it a hard drive issue or what don’t understand can watch Netflix don’t rlly freese at all couple times froze going into settings on home screen when downloading games back.

  36. Patrick Evans says:

    Hey Good day, my PS4 crashes with that same error when playing F1 2019 and FIFA 20
    It happens when loading a race or when loading a football match, it appears that when the PlayStation is under load and loading something this occurs, I have tried Initializing, restarting, updating both the game and the console, rebuilding the database and a host of other things I can’t remember. Anything you think can assist???

  37. Mike says:

    New – April 2020 – Fortnite Save The World crashing (error code ce-34878-0 on PS4) : It’s likely not a problem with your PS4. It’s a bug in the game. There is a glitch with the weapon called “Nocturno” that I encountered after a recent update that gave the Nocturno a new exploding target perk. If the Nocturno element is set for WATER there is approximately a 75% (for me it was 100%) chance the game will crash when using the weapon. The crash would occur upon reload (often the 2nd reload) when I was trying to make a group of husks explode with the new perk. I confirmed this bug by dropping the “water nocturno” for a teammate to pick up and his game crashed as well. We tried it a few times and the game crashed every time. Also crashes on PC. This is a weird glitch and hopefully Epic will fix it with a patch, but for now DON’T USE THE WATER NOCTURNO because it is broken. Other elements seem fine.

  38. Darko says:

    I bought my ps4 pro 3 months ago, after 3,4 weeks started to crash and show this error. Sometimes was crashing in every 5, 10 minutes, my ps4 was under guarantee and they gave me new console. The first day after installing warzone, after only 2,3 hours started happening again on the new console and had some green flickering screen. And the two games I tried to lauch they crashed in like 2 minutes, I had 100 launches with 100 crashes. I don’t know what is happening, the same this on two different devices, i though is my tv, i bought another monitor and the same things happened again. Also i did everything , rebuild database, initialization. Nothing helps.

    What could it be? Did i really run into 2 faulty consoles?

    It would be nice if someone helped!

    Sorry for my eng!

    • PS4 Storage says:

      Most probably the power supply is causing this. It’s likely that the electricity in your place isn’t stable.

  39. Tyler Williams says:

    I’m having the same problem as Josh but with Red Dead Redemption 2. I’ve done absolutely everything the internet and videos has said including this post, except changing the video output. The new COD works great most of the time but I’ve also gotten that code a couple times in it and like Josh mentioned, sometimes the graphics get all weird but it still works. I don’t understand how an older game is giving me so much trouble than a new one. I can’t get past 90% loading story mode before it crashes and gives me that same error code. I bought it new and it gave me problems so traded in the new disc for a used copy and both have had the exact same issue. What do you suggest?

    • PS4 Storage says:

      Well, if it is only that particular game, it means a systematic issue. Either the game is not compatible with the newer version of PS4 system software, or some files on the PS4 HDD conflict with other files of the game.

      Your last resort in this situation is to FULL initialize the PS4 (which includes the install of the PS4 system software from scratch), then install that game alone (no other games should be installed at this stage).

      If the problem persists, it means the game can no longer be played on the PS4 due to compatibility issue. Otherwise, if it works, it means one of the other games caused that conflict.

  40. Josh says:

    So my ps4 was unplugged while running. I bought the new cod modern warfare. I havent been able to play it due to this error. At first I could get to the menu and as soon as I chose a mode to play this error would pop up. I had the disc version, replaced the disc and tried another, and then after that didnt work I tried the digital version. Nothing works. Now the game wont even open, I get this error as soon as I try to open the game. I tried everything, rebuild database, initialize both ways, redownloading game many times, lan vs wifi, using other accounts. I redownloaded madden, that worked fine. Then I redownloaded black ops 4, that worked but halfway through online matches the graphics start getting bad, like walls and stuff in front of you while running that aren’t there. I tried a new better harddrive, didnt work, so I put the old one back in and returned the new one. Any ideas what else this could be? So bummed.

    • PS4 Storage says:

      Apparently your PS4 graphics card needs maintenance. I think it needs reballing. Take your console to an experienced technician (not just anyone) and describe to him your problem and ask him if he can reball the gpu or not.

  41. derek roy says:

    I play my nascar game, i had my daughter load her minecraft game. they’re both fine. this NHL15 game i have been playing for 6 months, now the error code appears. i hit gm mode, then continue bam it appears, i loaded to 2 days earlier game wise, can even re-do the draft, then sim to resign players bam it appears. in both instances it seems the game crashes on a specific date in the game. i bought a different disc just to see and no change. i’ve done everything suggested on these pages except the dreaded full installation wipe. i sooo don’t wanna do that!

  42. Gonçalo Borges says:

    They talked about reballing. Do you think that will fix the error?

    • PS4 Storage says:

      Reballing can fix lots of errors related to graphics card’s performance. It’s the last resort before replacing that card. No one can guarantee the result though, but the possibility is high that it will fix it.

  43. Gonçalo Borges says:


    Do you know what that is??

    • PS4 Storage says:

      It’s something about maintaining the defective chip. There’re solder joints that became loose and causing screen display problem. So, they will do that for your PS4? Or are you going to buy a new hardware part?

  44. Gonçalo Borges says:

    Guess they found the error in hardware. It’s not the hard drive, something with the graphics, don’t know for sure yet.

    I guess it will cost me more than a new hard drive, something like a hundred euros.

    • PS4 Storage says:

      You better buy a used PS4 instead, I think you can get it cheaper than buying that new hardware part.

  45. Gonçalo Borges says:

    I went to a technician and he put an SSD so we could try it and verify it was the hdd problem. But the game didn’t start aswell.

    He first did initialization (full) with system software update. So he basically didn’t know what could cause it.

    If a new hard drive or SSD would fix this I had already bought one.

    • PS4 Storage says:

      If you only have troubles with that specific game, the console is innocent, it’s that game only. It can be incompatible with the latest PS4 system software version. The disc might be scratched and corrupted. The game itself might not be coded properly and is causing errors.

      Just don’t accuse the console if every other game works well. You had to full format the hard drive first before spending money on a new one. But good you bought an SSD anyway, it will improve the performance of PS4.

  46. Gonçalo Borges says:

    I even borrowed the game disc to try it and it happened the same. So now I guess there’s something wrong with my console.

    Although most games run perfectly.

    • PS4 Storage says:

      Please read my previous response to your comment. Most probably it’s the hard drive that needs maintenance.

  47. Gonçalo Borges says:

    I’ve now encountered the error with other games. Other than the hard drive, do you know what can cause this CE-34878-0 error? Cause I get the feeling that even if I buy a new hdd or even SSD, this won’t fix my problem.

    • PS4 Storage says:

      Well, nothing causes this but the hard drive. You don’t have to buy a new one in order to overcome this issue. It’s usually some bad sectors that impact the functionality of the HDD and making errors.

      You need to FULL format (not quick) PS4 hard drive after connecting it to a PC. Please read more on that on the PS4 hard drive failure article.

  48. Gonçalo Borges says:

    A technician has reinstall system software with full initialization. Didn’t work on the game.

    Then we put a 320G SSD and the game didn’t work as well.

    Even the technician doesn’t know what could be wrong. Besides the game itself.

    Any tips?

    • PS4 Storage says:

      After all, if you only experience that problem with that particular game, it is the game itself, nothing else. You have to contact the seller for either an exchange or a refund.

  49. Gonçalo Borges says:

    I’ve fully initialized it (not the soft version) just haven’t done it with the ‘reinstall system software’ option on safe mode.

    Anyway, I’m pretty sure it’s a faulty game from Konami (what bothers me is that it happened on the demo also, the same stuff), and I’ve been changing e-mails with them. Hoping they send me a new download of the game since nothing works with the one I got.

    • PS4 Storage says:

      Reinstalling system software is essential in your case, but if you’re convinced that it’s the game itself, no problem. You can wait for your digital copy and see if this will work for you.

  50. Gonçalo Borges says:

    What if I initialize my ps4 from safe mode on the reinstall system software option?

    Will that be any different? I know I then need to install the software from an USB pen, but will that be helpful in any way?

    • PS4 Storage says:

      Full initialization of PS4 means you’ll go back to the default factory settings and eliminate any error within PS4 system. If you have tried all methods, including soft initialization, yet nothing worked out, you have to try this one. This is in terms of “soft” solution.

      But before full initializing PS4, you better full format the hard drive on a PC, just in case there are bad sectors or other performance issues with the hard drive. The full format will eliminate all that and restore the original performance of the hard drive.

  51. Gonçalo Borges says:

    I just went to the error history, and although I have initialized my ps4 pro, I had the error ce34878 a few times now already, but the error doesn’t show on the error history of the console.

    Why is that?

  52. Gonçalo Borges says:

    So, I got this error on the new pes 2020, the game doesn’t start, it crashes. I fully initialized my ps4 pro. Took me a few hours, so now I only installed this game and it stayed the same. Already sent an email to Sony, they said they will respond in 24h.

    Just wanted to see if u can give me some input, or some options. I’m really sad but this. I had like 10 games installed, never happened.

    It happened with the demo of this game, couldn’t play it either. But I didn’t care cause it was a demo, so I thought the full game should be working fine.


    • PS4 Storage says:

      Have you updated to the latest version of PS4 system software before installing that game? There apparently a file conflict occurring between the game and the version of PS4 system software you have. On the other hand, maybe the game conflicts with the newest system software. So, you have to try two things: install the game on PS4 before updating the system software. If it doesn’t work, go and update the software and see what happens. If none works, you have to contact that game support center because it’s not compatible with PS4 system software.

      • Gonçalo Borges says:

        Here’s a video of it.

        All updates are automatically updated, I have the latest system update (6.72). The game has the latest update too.

        I don’t know how NOT to update the system.

        I have know sent an email to Konami, since Playstation wasn’t that helpful.

        I just don’t understand why it happens on a brand new game, and on launch. And why I dont have this issue with other games.

        I’ve seen a lot of reports for this error on the internet, none referring to this game.

        I also read your stuff about hdd and sdd, but I don’t really know if I should buy a hard drive (ps4 pro has 1Tb and Satã III, right?) and worse, if that would even solve this problem.

        I’m really depressed by this, but thank you for your help man.

        • PS4 Storage says:

          As I said, if it’s only that game, you don’t have to change the hard drive. Keep the money in your wallet. One of the reasons for such a case is that the game was not installed properly. Probably it’s the game disc you bought.

          If it’s possible, try playing that game on another console. If it gives the same error, it means the disc is harmed/damaged.

          And you’re welcome any time to ask. We’re here to help.

          • Gonçalo Borges says:

            I bought it from the ps store, cause the legends edition doesn’t have a physical sale. So, I don’t know.

            Konami sent me an inquiry right now but already alerted me that it may take a while or not even respond.

            Thank you a lot for your trouble.

          • PS4 Storage says:

            Your case is very weird, and I never faced something like it before. If it is possible to install the game on another PS4 to see if it works or not, this will make you SURE where the problem is.

            Anyway, if you ever solve this problem, can you please come back here and tell us about it? This will help others who seek a fix for a similar issue. Thanks.


      hi I HAVE THE SAME ISSUE I VE TRIED EVERYTING INCLUDING REINITIALISE SYSTEM STILL THE SAME, THE ONLY DIFFERENCE IS THAT THIS ERROR OCCUR WHILE LOADING THE MATCH……, i installed the same game on my bro in law console and everything seems to be ok no issue at all, so I don understand should I service my console or not????

  53. Samu says:

    Hi, I m having this issue only on Fallout 76, and always when I try to log in after the game stared. I ve tried other online games and they work just fine.. what could it be…?

    • PS4 Storage says:

      That game is either corrupted or not fully compatible with the installed version of PS4 system software.

      What you can do in this regard is to first rebuild PS4 database. If the problem persists, re-install that game. If nothing works, you have to initialize PS4, as there will apparently be a conflict occurring between the game files and PS4 system.

  54. Chakari Brown says:

    Hello. So I finally tried to hooky ps4 up to a new TV and the same thing happened. Froze my game up. And the TV is fairly new

    • PS4 Storage says:

      Ok, just let me verify your situation. Both PS4’s are suffering from exactly the same problem, right? Now, have you connect your older PS4 to that new TV? Does the same happen also? And does this happen right after you turn PS4 or just after a while?

      You must find a common thing between the two PS4’s if they are behaving the same. Try to change the HDMI cable for example, probably this is the reason.

      Sometimes, it is the hot environment that makes PS4 overheat and thus freezes up.

      • David Modesto says:

        A couple of games have crashed on me. Both Tekken 7 and WWE 2K19, both which are downloaded games gave me the CE-34878-0 error code. It is not at all frequently however. In fact, Tekken 7 has only done it once and it has been some while since WWE 2K19 had done it. It does not happen with every single game, but I have received this error code before. Should I be concerned about my internal hard drive at all? Thanks.

  55. Chakari Brown says:

    Yes I’ve used the same monitor for both ps4. I will try to use a new one and let you know how it goes.

    • PS4 Storage says:

      Ok, I am anxious to know what will happen. If that resolves the problem, please come back and confirm it so that may others benefit from your experience. Thanks

  56. Chakari Brown says:

    No it doesn’t not just crash on power up it is when I use games and YouTube sometimes. Nothing else. And yeah it happened on my old ps4 and so I got rid of it and literally the same day I got a new one and it has the same exact problem from day 1

    • PS4 Storage says:

      Ok, now I can tell you exactly where the problem is. It’s in the PS4 video card (VGA). The hard drive is innocent. But there’s another problem here: if it’s the VGA, why the new PS4 gets the same error?

      Here, you either say both consoles were defective (very rare to happen), or that the monitor you connect your PS4 to is defective.

      Have you used the same monitor for both PS4? .. If yes, you need to try connecting the PS4 to another monitor and see what happens.

  57. Chakari Brown says:

    I dont have an external hard drive. Its my internal hard drive thats having issues

    • PS4 Storage says:

      Ok, I have two other questions.

      1st: Does this problem occur only when you play graphical contents, like games and videos? Or it just starts when PS4 starts up? Try also to run some applications, will you get the same error?

      2nd: You said in the previous comment: “why would it have done it on my old ps4 and then the new one right when I got it?” You mean you got this error on the old and new PS4 as well?

  58. Chakari Brown says:

    Hello. So I tried full format on my hard drive and then re installing system software through USB. Still experiencing same issues…every time I try to play my games that wouldn’t previously work or even on YouTube sometime, my whole system crashes and freezes and eventually closes my app. I have no idea what to do at this point. Literally nothing that anyone has told me has worked. Its starting to look like they just gave me a messed up hard drive to begin with but if it was that, why would it have done it on my old ps4 and then the new one right when I got it? Really lost. Need help desperately. Been 3 months with no signs of resolving the issue

    • PS4 Storage says:

      Tell me first: Do you play your games on an external hard drive? And if so, what about games installed on the internal hard drive? Do you face the same problem with them?

  59. Carl Cususmano says:

    So far, this only happens to me when playing Battlefield V. It’s happened 3 times now. After reading your post, I unplugged my PS4 vs just restarting. This has happened 3 times in the last week or so, and seemingly at random. I really don’t wanna shell out $ for another PS4. Finger crossed.

    • PS4 Storage says:

      If it happens with only one game, the game is the problem, not your PS4. It might not be fully compatible with the installed version of PS4 system software, or it’s not properly installed, or it is causing conflicts with other apps/games.

      What you have to do is to initialize PS4, update it to latest version, and install that particular game only, update it, then finally test it.

    • Ben Osteen says:

      I’m getting the same error with battlefield v , under no flag. Uninstalled the game and reinstalled. Hopefully it works? My system was just purchased a week ago

  60. Chakari Brown says:

    I believe my account is corrupted any way to fix that?

  61. Cord_goss says:

    Red dead 2 crashes every time I open my in game mail or start poker. And yes it is on my external hard drive. Haven’t had these issues before. Is it timing out and rockstar thinks it’s a booted copy? It’s happens suddenly but lingers on until the external needs to be restored. And repeat. I fix it then a few minutes in the game same thing.

    • PS4 Storage says:

      Does it happen only in games installed on the external hard drive? What about those on the internal HDD? Any issue? Anyway, most probably it’s the external HDD that’s malfunctioning.

  62. Will Thompson says:

    Around a week ago I started getting this error sometimes when games crashed and now recently I haven’t been able to even start games without this error popping up and the game closing. I have tried everything that you said like restarting, checking for updates and initializing the ps4 and nothing seemed to work. today I decided to buy a brand new Seagate hard drive with hopes of my ps4 returning back to normal and after installing the hard drive and the ps4 software I tried to start up the game and got the same error again. I can’t afford to get a replacement console or to build a new PC so this is very frustrating for me.

  63. Joshua says:

    Just closing the application, removing the disk, than shutting the ps4 down waiting around 10 minutes worked for me

    • PS4 Storage says:

      Thanks for telling us about your experience that may help someone in this regard. Much appreciated.

  64. ME says:

    HAHA You just identified that the “real” power is that there is a community of people to help you when the MANUFACTURER OF THE HARDWARE ignores the issue….. Fundamentally “Lucally other people that you have paid 0 dollars to will help you when sony, who you have payed 400 dollars to tells you to get bent”

  65. Chris says:

    🙂 reinstalling the games was the very first thing I did before ever getting to a factory reset, come on whom wants to factory reset with the possibility of losing things you wanted to keep, so yes that was the first thing I tried, to be honest other than taking it to a repair shop I believe I have tried everything in my power…. Soooo now onwards and upwards, either hope a system update fixes things or Sony can design a more stable system, from what I ve read they claim they are competing with pc and not Xbox when it comes to gaming well if that’s the case they are failing miserably quite simply because of many of the unsolvable errors in their system, correct me if im wrong but on pc doing a full format and reinstall of the os usually fixes all problems. Will be interesting to see what Sony do with the ps5 to be honest but im expecting much more of the same really

    • PS4 Storage says:

      Yes, indeed. You’re fully right. Actually, the real power of PS4 stems from its huge online community which is, unarguably, the biggest game community on the internet. Otherwise, I would prefer for sure to play games on PC.

      • Phantashade says:

        Every game I’ve installed work so far, there is only one game and I’ve tried to turn off my PS4 and turn it on. It still has the original storage. I’ve tried removing the game and re-downloading it. Now I’m trying to download another game to see if it’s doing the PS4 doesn’t make noises and it’s got enough space. It seems to be happening only on Detroit: becoming human game at the moment. I’ve run all the updates. I am going to try some of the other update steps listed. There is one game on my PS it’s to large to lose though I don’t want to kick it off. It will anger my household if I need to redownload it.

        • PS4 Storage says:

          I’m afraid you need to initialize PS4 as there are some system conflicts going on and only initialization can resolve that.

  66. Chris says:

    Yes I get this error code however non of what you said works I have tried everything replacing the hdd, full initialization, wiping extended storage through pc, rebuilding database I have tried everything and games still give me that error code but some don’t so its a hit and miss whether im wasting my money with a game or not but can’t afford to repair it so ill just have to make do with whatever games work for me :(… One day I will go back to pc where error codes can actually be solved.

    • PS4 Storage says:

      I’m sorry to hear that from you. Yes, PC gaming is much better when to comes to error resolving. I think, though, you need to individually reinstall all your games on the PS4. This eventually might work for you.

      • Mario Weaver says:

        I’ve rebooted my PS4 and done everything and this ode keeps coming up keeping me from playing online or go to MyCourt on 2k20

        • PS4 Storage says:

          Have you full formatted the PS4 internal hard drive on a PC? Probably you have bad sectors.

  67. Mike says:

    All you have to do is load the game from an earlier stage than the one you’re trying to play from

  68. Balbon says:

    Hi, i recently upgrade my ps4 hdd to 1tb seagate barracuda then when I was reinstalling the fw update 5.55 or getting an error of SU-41283-8. The original hdd is already gone. I tried several usb in FAT32 and exFAT format with folder of PS4 and subfolder of UPDATE and inside of that the update file. Hope u can help me to reinstall fw and get back to life my PS4

Leave a Reply

Your email address will not be published. Required fields are marked *